Wordtune is great for improving my wring quickly. It helps me rewrite sentences to sound clearer and more natural, and the tone options make it easy to match what I'm trying to say.
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I highly recommend the Wordtune app for anyone looking to improve their writing skills. This app has been a game changer for me in terms of creating clear, concise, and engaging content. The suggestio... Toon meer
Bedrijf heeft geantwoord
Word Tune is a scam! It is impossible to cancel your subscription. They pretend that canceling is easy, but in fact there is no way that I can find to do this. I disputed their $83 charge with my... Toon meer
Bedrijf heeft geantwoord
Life-Changing Tool and Unmatched Support! I cannot fully express how grateful I am for Wordtune. To say this tool changed my life is an understatement—I genuinely cannot live without it now. It has co... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Wordtune is a Generative AI powered platform designed to enhance productivity and creativity in writing. It offers features like content rewriting, AI-driven suggestions, content creation, and summarization. Millions of professionals use Wordtune every day. Try it for free and get things done faster.
Contactgegevens
Shlomo Ibn Gabirol St 124, 451523, Tel Aviv-Yafo, Israël
- help@wordtune.com
- wordtune.com
4,1
Goed
575 reviews
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I was charged without authorization and…
I was charged without authorization and have been charged almost $360 over the past two years without knowing. I cancelled the subscription 3 times two years ago and somehow I was still signed up for a subscription I never used! If you look at the Better Business Bureau they have many awful reviews and complaints on the exact same issue! RATED F ON BBB.
Nikki in customer service told me she was going to make this right and offered me $12.50 cents. Awful terrible company. Do not use !
23 januari 2026
Review zonder uitnodiging
Antwoord van Wordtune
Hi Hannah,
We’re truly sorry to hear about your experience and the frustration this has caused. It’s clear that this situation has been deeply upsetting, and we want to address your concerns seriously.
We’ll review the details of your account and work to resolve this as quickly as possible as soon as we verified your account using the information we've requested from your end.
Cancellation should be easy if that's what you want and our customer support is always here to help.
We look forward to hearing from you!
The Wordtune Team
Antwoord van Wordtune
Hi,
We sincerely apologize for any inconvenience caused while canceling and appreciate you bringing this to our attention.
We know how important it is to have support you need, especially for this type of requests.
Our team is committed to resolving this situation for you. In line with that, we've requested more information from you to help us locate your account. Once we have your correct account information, we will work on finding a resolution as soon as possible.
Hoping to hear from you soon!
Wordtune Support
Helps rewrite sentences in different…
Helps rewrite sentences in different tones or styles.
IT Improves clarity, flow, and grammar.
It Works across many writing contexts (emails, essays, reports).
1 december 2025
Review zonder uitnodiging
Antwoord van Wordtune
Thanks so much for your thoughtful feedback! We love hearing from our users about how Wordtune helps rewrite sentences in different tones and styles while improving clarity, flow, and grammar. Comments like yours truly put a smile on our faces.
We’re so grateful to have you as part of our community and hope you stick with us for years to come!
Please know that you can always reach out to us at help@wordtune.com with any questions or concerns in the future, we’re always here.
Happy writing! ✨
Wordtune Support
DO NOT TRUST this company
DO NOT TRUST this company with your financial information. They charged me for a yearly subscription (83.88) for an account that had previously been canceled! Keep track of your bills and watch out for charges. This company should be held accountable for this. Imagine how many people miss these charges.
26 november 2025
Review zonder uitnodiging
Antwoord van Wordtune
Hi Kendall,
I’m really sorry this happened. I completely understand how upsetting it is to see a charge come through after you believed your subscription was cancelled. You’re absolutely right to be protective of your financial information, and I want you to know we take this very seriously as well.
We’ve looked into your account and confirmed that the charge was made in error on our end. I truly apologize for the frustration and loss of trust this caused, that’s not the experience we want for any of our customers.
Rest assured that we’re actively investigating what caused this so it doesn’t happen again, and I appreciate you bringing it to our attention.
Thank you for your patience while we work to make this right. If there is anything else you’d like us to review or if you have any further concerns, we're here to help.
Wordtune Support
WARNING: SCAM Unauthorized charges for 100 of dollars
I was charged hundreds of dollars without my approval or consent. None of these fees were communicated in any form. I cancelled my subscription but they kept charging me for years without me knowing. Extremely unethical and misleading and customer support did nothing to help. I can’t warn you enough — do NOT trust this service.
UPDATE: I reached out to customer support again regarding the 357 dollars they withdrew without my knowledge or approval. Will provide update after I hear back.
Received a “Delivery Status Notification” saying the email address provided in wordtunes reply below was not found and that my message wasn’t delivered..
21 november 2025
Review zonder uitnodiging
Antwoord van Wordtune
Hi Kund,
I’m sorry to hear about your experience. I completely understand how upsetting it must feel to see charges you weren’t expecting, and I apologize for the frustration and distress this has caused. This is definitely not the experience we want any of our users to have.
I want to assure you that we take situations like this very seriously, and I’d really like the chance to look into your account so we can understand what happened and help make things right.
Kindly note that our plans are recurring, which means they auto-renew at the end of each billing cycle. This is also stated in our Terms of Use to ensure our users are informed. Users also have the option to cancel their subscription anytime through their account page to stop future renewals. You may check this article for guidance: https://support.wordtune.com/en/articles/5304438-how-to-cancel-my-wordtune-plus-or-unlimited-subscription
Nevertheless, we would truly appreciate the opportunity to make this right for you and help ensure a smoother Wordtune experience moving forward. Please reach out to us at help@wordtune.com, or contact us through our Help Center: https://support.wordtune.com/en/
by clicking the Wordtune icon.
Our team will be more than happy to look into this for you.
Thank you for bringing this to our attention, we’re here to help. 🙏
Wordtune Support
Great Writing Tool With Excellent Support
Wordtune has been a game-changer for me. It helps improve my grammar, clarity, and overall writing flow in a way that feels natural and easy. Whether I’m fixing small mistakes or rewriting full sentences, the suggestions are always helpful and on point.
15 november 2025
Antwoord van Wordtune
Hi Alexis,
Thanks so much for your wonderful feedback!
We love hearing how Wordtune has become your writing “game-changer”, especially how it helps you improve grammar, clarity, and flow in such a natural, easy way. Your kind words really made our day. We’re so grateful to have you in our community and hope you stick with us for a long time!
Please remember, you can always reach out to us at help@wordtune.com if you ever have questions or concerns, we’re always here for you.
Happy writing! 😊
Wordtune Support
Customer Service is bad
Customer Service is bad. I send from mails to help center to fix ai workspace on spices (on black under purple text, mostly). They are just lazy and do nothing. Beware of frustration when using it. PS: I in fact used it since 2020, and 2023 was its peak, now is garbage
14 november 2025
Review zonder uitnodiging
Helpful software, good service
I found the multiple rephrasing options very helpful and diverse. I also appreciate their customer support for being attentive, considerate and responding swiftly to my concerns
15 november 2025
Review zonder uitnodiging
Antwoord van Wordtune
Hi Omotola,
Thank you so much for your kind feedback! We're thrilled to hear that Wordtune’s multiple rephrasing options and attentive customer support helped make your writing more efficient and enjoyable. It's wonderful to know that you had a great experience with one of our support experts. Your kind words mean a lot to us, and we're delighted to have met your expectations.
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com
or through Wordtune's Help Center.
Wordtune Support
Billing issue
This is my second review of this company. I have spoken with four different people regarding the billing issue and it has not been resolved.
My emails were always sent to the email address help@, but today it states that the address could not be found or that the email could not be received.
What communication methods can you use to reach these individuals? There is an email from them stating that I can assist you or guide you, but you cannot reach them.
There is so much secrecy around them. While they express their willingness to assist, they are not interested in doing so.
Additional info - 20.11.25
I am having difficulty sending emails to Wordtune, they are not reaching it.
As well, they have asked about the payment to assist me when I can see the bank took the funds ten days ago.
In their emails, they are too polite and do not take any action. I have never dealt with a company like that before.
9 november 2025
Review zonder uitnodiging
Antwoord van Wordtune
Hi there,
I'm sorry you've had trouble contacting us. We understand how important it is to have the support when you need it and we apologize for any inconvenience this has caused.
Regarding the bounced email you mentioned, while it may have bounced on your end, note that we’ve received all of your messages. In the meantime, we have already reached out to your email address about the status of your account. Kindly watch out for an email from help@wordtune.com or through our Help Center (http://support.wordtune.com) and make sure to log in first to see our previous responses.
Rest assured, we are committed to resolving this matter and ensure you receive the assistance you need.
See you there!
I have been charged for the last year…
I have been charged for the last year for a Wordtune subscription, (roughly 20 per month) since November 2024 under my old work address. I was made redundant and have unfortunately not had access to this email or used this service, but the payments are going through despite notifying Wordtune.
I have contacted help Wordtune email numerous times (wont allow me to add to this message) but I receive undeliverables. The only other option to talk to a chatbot which goes no where.
I need this to be actioned immediately and to be provided with a working email address to contact you on. I need my account to be cancelled with immediate effect and to be refunded these payments.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Wordtune
Hi Hayley,
We sincerely apologize for any inconvenience caused while cancelling and appreciate you bringing this to our attention. Your feedback is invaluable, and it highlights areas where we need to improve. We're here to help and ensure you're not charged for a service you don't want.
In order to do that, please provide the needed information so we can locate your account. Once we have these information, we'll reach out as soon as possible.
We also recognize that you may receive an error regarding a bounced email - rest assured that your email has been received and that we are working on a solution as soon as possible.
Cancellation should be easy if that's what you want and our customer support is always here to help.
We look forward to hearing from you!
The Wordtune Team
Bad changes
Used to use this app so much in 2024, but now I find myself using it less. The suggestions are repetitive, off topic, and uncreative. I don’t know if there’s been a model change, but I really do miss wordtune 2024.
28 oktober 2025
Review zonder uitnodiging
Antwoord van Wordtune
Hi there,
I'm sorry to hear that you've found the app less helpful recently. Your feedback is important, and I understand how frustrating it can be when the suggestions feel repetitive or off-topic, but we will share them with our team so we can continue to improve our product and provide you with a pleasant experience.
We want to give our users the best experience. And we'd love to hear more about your experience so we understand the situation better, and help us improve our products for you.
If you have more feedbacks or would like to expand on the experience that you just shared, please feel free to reach out to us through: help@wordtune.com or or through our Help Center: https://support.wordtune.com/en/ . Our team would gladly look into it.
Again, thanks for your feedback! We look forward to hearing from you.
Wordtune Support
Beware of Wordtune,
I want to warn others about my recent experience with Wordtune.
Over a six-month period, I repeatedly emailed them to cancel my subscription and never received a response. During that time, I discovered they were double billing two of my email accounts.
Only after I left a negative review did I finally receive a reply—six months later. In that response they admitted they had received my earlier emails, apologized, but stated they would refund only one month on just one of the accounts.
This experience left me feeling frustrated and powerless. In my opinion, no customer should have to fight this hard to stop a subscription or recover unfair charges. I believe it’s important to share this so others don’t endure the same headache or risk being charged for services they thought they’d canceled.
17 september 2025
Review zonder uitnodiging
Antwoord van Wordtune
Hi Tony,
Thanks for taking the time to share your experience, and we're really sorry for all the frustration this has caused.
We understand that you tried multiple times to cancel and didn’t get the help you needed, and that’s not the kind of experience we want for our users. We completely understand how upsetting it must have been to be double charged and not hear back for so long.
That said, we want to make things right. We followed up via email and if you haven’t seen it yet, please check your inbox or spam folder, just in case. We’d really like to work with you directly to get this sorted.
You can also reach us anytime at: help@wordtune.com or through our Help Center: Wordtune Support and just click the chat icon in the bottom right corner.
Thanks again for your feedback, it helps us improve, and we genuinely hope to make things right.
Do NOT ever subscribe to this app
I wish I could attach screenshots. They will flood your inbox with AI chatbots as customer service. It’s time to notify Chrome and Firefox, get this scam trash removed from the browsers.
Do NOT ever subscribe to this app. You will NEVER be able to cancel. It’s a terrible service but even worse, you’ll keep getting billed forever. Avoid.
11 september 2025
Review zonder uitnodiging
Antwoord van Wordtune
Hi Kara,
We sincerely apologize for any inconvenience caused while canceling and appreciate you bringing this to our attention.
Our goal is always to provide excellent customer service, and we're glad to hear from our other conversation that everything is settled for you.
Thanks again for your understanding and for being gracious throughout this process.
The Wordtune Team
Super useful
Super useful! I use it quite a lot and it helps me get a lot done.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Wordtune
Hi Asaf,
We are delighted to hear you are having a positive experience with Wordtune. Your feedback motivates our team to continue delivering excellent service and maintaining the quality our customers expect from us. 😍
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
I have used WordTune for a few years…
I have used WordTune for a few years now, it has helped me create better written, professional looking emails and other writings. The list of suggested alternate ways to rewrite my words has been amazing. There are a number of features to fine tune and improve on what you write. I have received excellent support, the rare times I need it, by messaging them in Facebook.
20 augustus 2025
Review zonder uitnodiging
Antwoord van Wordtune
Hi there, Linda
We are delighted to hear you are having a positive experience with Wordtune, especially on how it helps you with your emails and other writings. It's also wonderful to know that you had a great experience with our support through Facebook.
Your feedback motivates our team to continue delivering excellent service and maintaining the quality our customers expect from us. 😍
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
It's impossible to cancel
It's impossible to cancel. This is the worst experience one can face. I emailed their help address, but the address cannot be found. They continue to bill me; my account no longer has the option to cancel.
The help email address cannot be found. Again.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Wordtune
Hi there,
Please accept our sincere apologies for any inconvenience. Our goal is to deliver great customer service and as part of that goal, we want to make sure this will be resolved as soon as possible.
In line with that, we're requesting few details from you to locate and confirm your Wordtune account. Once we have this, we'll reach out via email. If you have already reached out prior to this, kindly keep an eye for our response from help@wordtune.com.
Hoping to have this resolved soon.
Wordtune Support
Super helpful tool for work
This is a superb tool for writing, editing and creating clarity in documents. Highest quality against comparative tools
14 augustus 2025
Review zonder uitnodiging
Antwoord van Wordtune
Hi Ariel,
We are delighted to hear you are having a positive experience with using Wordtune in writing and editing your documents. Your feedback motivates our team to continue delivering excellent service and maintaining the quality our customers expect from us. 😍
We’re very grateful for customers like you and hope you stick with us for years to come!
Please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have in the future. We're always here.
Happy writing!
Wordtune Support
Next level customer service
Next level customer service! Thank you for the prompt response and all the help!
Special thanks to Gianni!!
Best,
Basak
2 augustus 2025
Review zonder uitnodiging
Antwoord van Wordtune
Hi Basak!
Our team is extremely grateful for the positive feedback and appreciates you recognizing our efforts in providing excellent customer service. Please know that we are committed to providing exceptional support. By the way, your warm regards were greatly appreciated by Gianni.
Thanks again for your support! If you have questions or concerns in the future, you can always contact us (at help@wordtune.com). We're here for you.
Wordtune Support.
Plan cancellation
The minute I wrote asking for the cancellation of my plan they were very responsive and helpful.
30 juli 2025
Review zonder uitnodiging
Antwoord van Wordtune
Hi Maria!
Thank you so much for taking the time to share your positive experience with Wordtune. Your kind words mean a lot to us, and we're delighted to have met your expectations.
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
Excellent Customer Service
Excellent Customer Service!
I have been using Wordtune for several years now and i had a good experience overall. However a problem has arisen recently and Nikki from Customer Service was very understanding and helpful, and she resolved the problem immediately! Thank you!
27 juli 2025
Review zonder uitnodiging
Antwoord van Wordtune
Hi Monika!
Thank you so much for sharing your positive experience with Wordtune and our Support Expert - Nikki. We're glad everything has been sorted out and the resolution went on smoothly.
We hope you stick around for more years to come and know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have in the future. We're always here.
Happy writing!
Wordtune Support
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