World-of-Satellite Reviews 

237
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I needed a new satellite receiver to replace my ageing Technicorder which received both German satellite and UK terrestrial stations. I came across the GIGABLUE receiver at the World of Satellite webs... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Top quality service. Stef certainly knew his stuff and offered excellent advice on which products were best suited to my needs. I ordered two Tivusat boxes on the Monday and they arrived the next day... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I placed an order after the cut out time and even though I paid extra they made sure I got my delivery by the next day….. it’s nice to see that some companies still have customer satisfaction at hear... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I, and friends have been using WOS for quite a few years. The level of service is always the highest possible. Even when there's the odd hiccup WOS bend over backwards to iron things out as quickly as... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektronicawinkel

Geschreven door het bedrijf

Official UK Distributor's of Formuler Media Streamers, Mecool, Dcolor, Gigablue, Octagon, VU+ and much more...Secure online ordering. Order online by 3pm for next working day delivery. Massive selection of quality Android media streamers and Satellite TV equipment.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

237 reviews

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4,9

Alle reviews

(237)

66 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Nice one....

Quick delivery, superb products. Box purchased doing everything what I need and is quick, really quick. Happy days.....

15 november 2022
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Antwoord van World-of-Satellite

Thank you for your review.

Beoordeeld met 4 van de 5 sterren

The 4k stick arrived the next day after…

The 4k stick arrived the next day after ordering the day before but the plug was not a UK 3 pin socket & I have to wait for a replacement.

16 november 2022
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Antwoord van World-of-Satellite

Thank you for your feedback today. Until your report we were totally unaware that our stock of KD3 had EU power supplies. We're now in the process of rectifing this. Again apologies and thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Recommended Supplier

I've purchased my last two receivers from WOS.
Always been helpful and given excellent service together with a fast turnaround.

The few queries I've had, have been met quickly, and in a friendly manner.

11 oktober 2022
Review zonder uitnodiging
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Antwoord van World-of-Satellite

Thank you for kind feedback.

Beoordeeld met 5 van de 5 sterren

TivuSat receiver issue / customer service

I had bought a TivuSat receiver from World-of-Satellite several years back and on a couple of occasions I've contacted them for advice due to channel issues. Even after all this time, Stef went out of his way to point me in the right direction and got my issues resolved. Great after-care customer support! Thank you. 👍

26 september 2022
Review zonder uitnodiging
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Antwoord van World-of-Satellite

Hello, thank for your kind feedback.

Beoordeeld met 5 van de 5 sterren

I have been a World of Satellite…

I have been a World of Satellite customer for many years and have found them to be an excellent company and would recommend them to everyone.
Of course problems can and do arise and their expertise and quickness to reply is first class.
Thanks for such good service, and I will continue to use
your company for any of my future needs.

7 september 2022
Review zonder uitnodiging
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Antwoord van World-of-Satellite

Hi Roy, thank you for your kind feedback.

Beoordeeld met 5 van de 5 sterren

Fantastic company

Fantastic company. I bought a satellite receiver from World of Satellite. After faultless performance for about 18 months or so I foolishly decided the receiver need an entirely unnecessary update. I made a horrible mess of the updating process. Thereafter it no longer booted and I was convinced it was bricked. But then World of Satellite came to the rescue. I posted the item to them and they fixed it and returned it back to me the same day. 100% FREE OF CHARGE. How good is that?

8 augustus 2022
Review zonder uitnodiging
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Antwoord van World-of-Satellite

Thank you for your kind feedback.

Beoordeeld met 5 van de 5 sterren

5 Stars

I have been buying from World of Satellite for a number of years. Originally for myself and in the last 5 years as a trade buyer.

Customer service and my overall experience with WOS is 5 star.

2 augustus 2022
Review zonder uitnodiging
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Antwoord van World-of-Satellite

Hi Marty, thank you for your kind feedback.

Beoordeeld met 4 van de 5 sterren

We did get there but it was too painful

I am going to give world of satellite a 4 rather than a 5 because I had problems with a VU+ UNO 4K SE that I had purchased from them.
I was repeatedly told that they never go wrong, but that is not true.
After 4 days, 8 rebuilds and factory resets and more than 10 hours of effort, I got nowhere with the openvix support team despite sending them a point by point list of what I was doing and, when I complained, they closed my thread.
I finally went back again to world of satellite and they sent me some instructions to follow.
The instructions were slightly different to what I had been doing, but there was one significant and optional change to the skin (the bit that makes it look pretty).
To cut a very long story short, it is essential that you change the default skin when installing openvix, because the default skin crashes making the system unusable.
Why was I not told this at the beginning, why openvix is shipped with a skin that freezes and why support did not ask me to change it, is beyond me.
The problem was clearly not of my making and the solution was far from obvious to a person not experienced with this particular system.
FYI: I note that the default skin has been changed, but I have received no personal notification or apology from Openvix for their error and for chastising me on the forum, when I was right when I said there was a fault and for them not properly reading my step by step instructions which showed I was using the then default skin (when they never use the default skin themselves).
Also note, that I have 45 years IT experience of technically supporting a wide range of IT systems and managing teams assisting me!
I therefore know only too well that when you have a problem, performing a clean build and changing as little as possible is essential. Except in this case, where the default system was flawed.

22 juli 2022
Review zonder uitnodiging
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Antwoord van World-of-Satellite

Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Happy Customer

Couldn't be happier with product and service I've just received from World-of-Satellite. Thanks!

21 juli 2022
Review zonder uitnodiging
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Antwoord van World-of-Satellite

Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

THIS COMPANY IS SIMPLY THE VERY BEST!!!!

Cannot praise this Company enough. Stefano and Angelo are always willing to assist with any hiccups one may have due to lack of knowledge on my part. They talked me through with such patience some years back! Am a senior citizen but learned a lot from them to fix a problem. This is the second time I have ordered with them. Great customer service and so very courteous. Angelo is an absolute Angel just like his name. Order was placed. Arrived on time today. All set up and of we went! Simples. If I could give 10/10 I would. Thanks World-of-Satellite. Has been a pleasure doing business with you again. If I get any hiccups I shall most certainly ring you guys! Don't pull a face! Once again, thanks a bunch! Roberta.

8 juli 2022
Review zonder uitnodiging
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Antwoord van World-of-Satellite

Hi Roberta, thank you for your kind feedback.

Beoordeeld met 5 van de 5 sterren

Really impressed with WoS

Really impressed with WoS. My order arrived quickly, and I was kept up to date. When my receiver arrived I put a support ticket in with a couple of questions which were answered immediately. A friendly, professional service. Thanks guys.

7 juli 2022
Review zonder uitnodiging
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Antwoord van World-of-Satellite

Hi Chris, thank you for your kind feedback.

Beoordeeld met 5 van de 5 sterren

excellent service when i made a mistake…

excellent service when i made a mistake with a delivery i had,they reacted promptly without any fuss. WILL BE USING THEM AGAIN

4 juni 2022
Review zonder uitnodiging
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Antwoord van World-of-Satellite

Hi Simon, thank you for your kind feedback.

Beoordeeld met 5 van de 5 sterren

I have used World of Satellite several…

I have used World of Satellite several times over the years without an issue. I have just had an problem with a viewing card which they sorted out very swiftly and courteously. I always say its a sign of excellent company if they handle problems well.

23 mei 2022
Review zonder uitnodiging
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Antwoord van World-of-Satellite

Hi Graham, thank you for your kind feedback.

Beoordeeld met 5 van de 5 sterren

Excellent technical department

Excellent technical department, iam very impressed. The choice of products are extensive and competitively priced, that's what I like about world of sat. Keep up the great work .

17 mei 2022
Review zonder uitnodiging
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Antwoord van World-of-Satellite

Hi Nick, thank you for your kind feedback.

Beoordeeld met 5 van de 5 sterren

I have been dealing with World of…

I have been dealing with World of satellite sinced 2015. They are far and away the best company in this field, Their prices cannot be beaten,Their service is second to none and after sales support is truly excellent.
Highly recommended.

23 februari 2022
Review zonder uitnodiging
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Antwoord van World-of-Satellite

Hi David, thank you for your kind feedback.

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