I ordered a water feature and after 10 days it hadn't arrived. I messaged the company and they immediately rang me and sent another one out that arrived the next day. Brilliant customer service. Very... Toon meer
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Lees wat reviewers zeggen
Bought a mains powered garden water feature. Instructions show cable with plug, no plug attached to cable. Spoke to customer services who told me they can’t supply with plug & to get an electrician!... Toon meer
We visited Ullesthorpe world of water today looking for plants for our dipping tank. Total novices here. The helpfulness and knowledge of the staff was brilliant. We didn't get the names but nothing w... Toon meer
Needed a filter urgently and water world had just what i needed, and at a good price. Fast delivery helped me get my pond back up and running in a couple of days. Excellent filter by the way.
Bedrijfsgegevens
Geschreven door het bedrijf
Founded over 30 years ago, World of Water quickly became one of the UK's leading water garden and Aquarium specialist. If you are looking to build a garden pond, water feature or even a koi pond World of Water can help with all the advice on all the equipment you will need including Pond Pumps, Filters, and Pond Liners. Planting a pond? Our stores have a large range of aquatic plants including water lilies, oxygenators, marginal, marsh and deep water plants as well as a large range of native plants from UK nurseries. Once the pond has settled, make a trip to World of Water for your pond fish, from the spring to autumn you find a massive range of pond fish including, hand picked Koi, Orfe, Goldfish, Tench, Shubunkins, Sarasa Comets and more. Most our stores also have a large aquarium department specializing in tropical fish and all the equipment including tanks, filters and the latest lighting. If marine is your thing we also have a few stores who have a dedicated marine section (please check our website for each stores range) Price Promise "We won't be beaten" we will happily beat any advertised price (excluding auction sites)
Contactgegevens
Hastings Raod, TN17 4PL, Cranbook, Verenigd Koninkrijk
- Mail Order 01580 243 333
- direct@worldofwater.com
- worldofwater.com
4,5
Uitstekend
1K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Warranty claim honoured!
Bought a water feature back end of last year, all was well until end of Feb and a fault was found with the unit. I contacted World of Water expecting to have a fight on my hands obtaining a replacement. To my utter amazement there was no wriggling, denial of responsibility of attempt to fob me off, a replacement arrived within days! Excellent service.
2 april 2026
Review zonder uitnodiging
prompt delivery
24 februari 2026
Does the job
The buying experience was very good. It arrived quickly and when I was told it would. I haven’t tried the skimming net yet but have used the bigger net and it does the job well. I think it’s pretty good for the price but it isn’t quite as sturdy as I was hoping for. It will do the job for now though and I’m glad I bought it. I think I’ll have to use it carefully to make sure it lasts.
24 februari 2026
Excellent
Excellent, had a small issue with delivery date ( not their fault) before I even knew of problem they contacted me . Great customer service, highly recommended…
3 februari 2026
Antwoord van World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
Recieved parcel on date specified well…
Recieved parcel on date specified well packaged easy website and the delivery driver was very polite and helpful which is a rare thing these days .
1 februari 2026
Antwoord van World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We will pass your feedback onto our delivery company. Have a great day.
Antwoord van World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
pondpump
pondpump
staff extremely helpful and knowledgable.
appreciated being able to order by telephone.
28 januari 2026
Antwoord van World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
Antwoord van World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
Everything was fantastic from start to…
Everything was fantastic from start to finish can’t fault them that’s why I always use them
27 januari 2026
Antwoord van World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for your kind words and loyalty. Have a great day.
Antwoord van World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
Antwoord van World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
Love the aquarium
Love the aquarium. Service very good! Only slight problem was missing brackets for the light.
28 november 2025
A recently purchased pond pump didn’t…
A recently purchased pond pump didn’t work and had to be returned.
8 december 2025
The advert said it had a external…
The advert said it had a external filter ended up with internal filter. Cabinet has length of wood missing top front. Delivery was good. Very helpful driver.
27 november 2025
Focus 32ltr tank
Helpful staff. One problem you dont stock the filters for the tank I bought
25 november 2025
Antwoord van World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
Antwoord van World of Water Aquatic Centres
Thank you for leaving us a review. Have a great day.
Antwoord van World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
Antwoord van World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a good day.
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