World of Water Aquatic Centres Reviews 

Plants arrived on time and in good condition

Ease of ordering and fast delivery

Excellent communication and delivery driver was fantastic. Nothing was to much trouble for him. Would use again, that's for sure.

Plants were received really quickly, well packaged and well labelled. Best of all NO DUCK WEED which has been a problem with every other place I have ordered pond plants from in the past (and indeed in-person nurseries too).

The plants have been in my pond a couple of weeks now and are looking really well, putting up new leaves and flowers. Very pleased. Communication was also good.

There was a fault with the product. The company quickly supplied me with a return label, had the product collected, and promptly issued a complete refund. Excellent work.

Since our local world of water closed last year I have been ordering pond food for my koi on line.
All works extremely well, easy site to order from and delivery always prompt.
Only thing I miss is the outing when visiting the local branch.

Arrived on time. Exactly the aquarium I was looking for.
Very good communication from World of Water aquatics.
Definitely recommend.

Had a problem with a Blagdon Solar floating fountain pump, it worked brilliantly to start with then it disappeared in the pond so managed to find this with the pond net. When turned the fountain upside down I noticed one of the buoyancy aids had come off. Contacted World of Water who answered my query quickly and I was told if I find the buoyancy aid (that could be hidden behind the pond plants which it was), that it would push back in. After taking a good look at the fountain no way would this push back in as it had come unstuck. I purchased a more expensive solar fountain as it came with a 3 year guarantee that gave you peace of mind. All I would have liked was either the item fixed, a replacement sent or a refund as it's only approx 6 weeks since date of purchased and after all it has a 3 year guarantee, nothing has been forthcoming!

Helpful advice,and went out of way to source a discontinued pond pump

I chose an Oase filter/pump unit which was competitively priced and arrived on time.
That doesn't make the company great, but it does ensure that I may visit it again.
We used to have a local WOW which we visited regularly but it closed down

Communicated re delivery which was delivered as arranged. Part fitted and working perfectly.

Helpful sales assistant from point of ordering and delivery. Excellent customer service. Thank you.

Very helpful.
Communication is great. You can practically get anything aquatic.

Easy to deal with came on time

The customer service at world of water is fantastic. I inadvertently broke 2 pieces when installing my fish tank. I spoke to Antony at world of water and within a couple of days he had organised replacement parts free of charge. I can't recommend this company enough.

Disappointed to be informed by their staff that their Shubunkin {goldfish) stock is imported live from Israel.

Tank turned up on the day I stated and was well packaged in good condition and price competitive so no compliaints. Only thing prob could add to help is they will give you tracking info if you ring them but not automatically, aside from that would use again.

What I ordered arrived and it worked, good enough.