I wish other on line shopping was as pleasant as it is with 5poundstuff.Nice items of good quality at remarkably low prices.Excellent communication and very fast no messing delivery.What more could on... Toon meer
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Not the first shopping with them but same problem. Parcel is delivered in partially ripped boxes! Sometimes put together or enlarged by adding extra pieces from different boxes or gaps are covered in... Toon meer
Bedrijf heeft geantwoord
Great website with not only a large selection of items, but also at incredible prices too. I was delighted with my purchase and loved everything. Just one pair of jeans too big and I emailed Ol... Toon meer
I was a first time buyer and I ordered 4 white polo tops and two unfortunately come with marks on. I emailed the customer email address and received a response very quickly that asked if I wanted a re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
5poundstuff is your online shopping destination for latest fashion clothing and accessories at bargain prices. We firmly believe that exceptional quality shouldn’t cost the earth. We take great pride in offering thousands of customers the items they love for less, with absolutely no compromise on quality or style. We source the world to bring you everything you could possibly imagine, for amazingly low prices. We pride ourselves in offering exceptional customer quality and staying one step ahead of trends, meaning you can get the look you love for less. Because we work immensely hard to frequently bring you the best for less, our website is updated on a daily basis to ensure it is continuously stocked with hidden gems you won’t be able to resist getting your hands on. Keep your eyes peeled on our social media platforms and check our site daily for announcements on our latest arrivals.
Contactgegevens
Ronald Gorton Center, Castlemere Street, OL11 3SW, Rochdale, Verenigd Koninkrijk
- 01706355490
- info@5poundstuff.com
- www.5poundstuff.com
4,1
Goed
8K reviews
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Products were so cheap that I thought…
Products were so cheap that I thought they would end up a waste of money, but because they were so reasonably priced that I took a chance, and I'm SO glad I did the garments were all the correct size, and I'm a xxl so it's important that the sizes are on point, and they were but also they were the same quality of other comparable goods that I have paid almost twice as much for. Very happy and I would recommend this company to anyone...
29 december 2025
Excellent customer service.
Delivered quickly , one item was missing, not sure if the bag was damaged in transit. Contacted customer service who were very helpful especially Oliver, the item was added to my next order at my request and arrived safely the next day. Would thoroughly recommend, the communication was excellent.
22 december 2025
Review zonder uitnodiging
Easy to order fast delivery and…
Easy to order fast delivery and excellent quality goods.
24 november 2025
I thought excellent fast delivery would…
I thought excellent fast delivery would recommend freinds
24 november 2025
Long John thermals are too small
Long John thermals are too small. Stated for 33” leg but I am a 32” and they reach halfway down the calf.
19 november 2025
Review zonder uitnodiging
Antwoord van 5poundstuff.com
Hi,
Thank you for taking the time to leave feedback. I am incredibly sorry to hear that the Long Johns were so poorly sized.
If the product is stated for a 33” leg, it should absolutely fit a 32” leg comfortably. Hearing that they only reach halfway down your calf suggests that this pair was likely mislabeled or had a serious manufacturing defect. This is certainly not the fit we intended.
You do not need to go through the hassle of returning them. I have issued a full refund to your original payment method immediately.
I apologize for the inconvenience and the cold ankles!
Best regards,
Follow on from previous review
Follow on from previous review. I was told to message the company again and I would be provided with a full refund and shipping costs and the matter would be investigated. Despite three further emails, I am being ignored. I wouldn't usually fight this hard for a full refund, however it is money from a u12 football team I run and we work hard to fundraise for every penny!
4 november 2025
Review zonder uitnodiging
Antwoord van 5poundstuff.com
Hi,
I am mortified to read this. It is completely unacceptable that you were promised a resolution and have subsequently been ignored—especially after sending three follow-up emails.
Knowing that these funds belong to a U12 football team and represent hard fundraising work makes our failure to respond even more disappointing. We sincerely apologize to you and the team for the added stress we have caused.
I want to resolve this right now. Please reply to this review with your Order Number (or DM us directly), and I will personally ensure the full refund and shipping costs are processed today. I will also be looking into why your previous emails were missed to ensure this doesn't happen again.
Thank you for fighting for your team, and I am sorry we made it this hard.
Great prices, excellent delivery
Great prices, excellent delivery, wish all online companies were as good.
27 oktober 2025
I bought these items for Christmas 🎅…
I bought these items for Christmas 🎅 and they look okay 👌
27 oktober 2025
Great products with super fast…
Great products with super fast delivery!!! Very happy! X
27 oktober 2025
I A breath of fresh air.wish other line shopping was as…
I wish other on line shopping was as pleasant as it is with 5poundstuff.Nice items of good quality at remarkably low prices.Excellent communication and very fast no messing delivery.What more could one ask for.lt's very refreshing to purchase from such a genuine company.
27 oktober 2025
Antwoord van 5poundstuff.com
Hi,
I am very sorry to hear that you have not received your order. We take delivery reliability seriously, and I want to investigate exactly what went wrong here—whether this was a courier issue or an error on our end.
Please reply to this review or email us at info@5poundstuff.com with your Order Number. We will track the package immediately and, if it is lost, we will issue a replacement or a full refund right away.
Best Regards
Great value mens and women's loungewear…
Great value mens and women's loungewear purchased at clearance prices
24 september 2025
Amazing clothing
The hoodies are great material and wash brilliant! The service is amazing and I have always received my order within 4 days of ordering!
24 september 2025
Extortionate delivery prices......
7 oktober 2025
Review zonder uitnodiging
Antwoord van 5poundstuff.com
Hi,
Thank you for your feedback, and we're sorry to hear you found our delivery prices high. We understand how important affordable shipping is. To clarify, our shipping charges are calculated based on the weight of the items, as outlined on our website, and we split costs for multiple items to keep fees as fair as possible. However, we’re sorry this felt excessive in your case.
We’re reviewing our shipping structure to ensure it remains competitive and transparent.
Best Regards
Great quality clothing at exceptional 👌…
Great quality clothing at exceptional 👌 low prices.
24 september 2025
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