AceThinker Reviews 

301
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Software works as described. Had an issue with the license code after I reinstalled windows on my laptop, emailed their support and they reactivate my code within 1 day. Good customer service.

Beoordeeld met 5 van de 5 sterren

The software is good, It does what the company says it does. More importantly, I purchased a lifetime license. I had a problem with my pc and had to replace the motherboard in my pc. I needed a new l... Toon meer

Beoordeeld met 5 van de 5 sterren

Not only a great program, but also excellent customer service. I've been usuing Aqua Clip for a few months now and had problems moving to my new laptop. Customer service resolved this in a few hours... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been looking for a replacement for Adobe Acrobat and read about AcePDF Editor. I downloaded it on a Monday and ran it through its paces. By Thursday, I was buying a lifetime license. I had one pr... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf
  2. ook in
  3. Softwareverkoper
  4. Softwarewinkel

Geschreven door het bedrijf

AceThinker provides practical digital tools designed to make everyday creative and productivity tasks easier. Our products cover screen recording, multimedia editing and conversion, PDF management, online utilities, and a growing range of AI-powered tools for creating, editing, and working with images, videos, audio, and documents. We serve individuals, students, content creators, educators, and businesses around the world. Some of our tools work directly in the browser for quick access, while others are available as desktop applications for users who need more advanced features and greater control over their work. Our goal is to make useful technology accessible without unnecessary complexity. We continually improve our products based on changes in technology, customer needs, and feedback from real users. As our platform develops, we are bringing more of these capabilities together into a simpler and more connected experience. Customer support is an important part of our service. If you experience a problem with installation, activation, product use, billing, or an online tool, our support team will review the issue and help find an appropriate solution. We also assist customers who need to reactivate eligible software after reinstalling a program or changing computers. We value honest customer feedback because it helps us identify problems, improve our products, and provide clearer information to future customers. Whether your experience has been positive or you believe something needs improvement, we welcome your review and the opportunity to respond.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

301 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,8

Alle reviews

(301)

73 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Software works as described

Software works as described. Had an issue with the license code after I reinstalled windows on my laptop, emailed their support and they reactivate my code within 1 day. Good customer service.

30 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Service!

The software is good, It does what the company says it does. More importantly, I purchased a lifetime license. I had a problem with my pc and had to replace the motherboard in my pc. I needed a new license key after that. I contacted the company I made the purchase from, they sent me to Ace Thinker, I then sent them my request, after hours, and the reason for it. I received a new license the very next day via email. Outstanding customer service!

17 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very quick

Very quick, accurate and pleasant response and resolution helping me to re-activate my AcePDF license on a new computer.

17 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Not only a great program

Not only a great program, but also excellent customer service. I've been usuing Aqua Clip for a few months now and had problems moving to my new laptop. Customer service resolved this in a few hours.

13 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I paid for a lifetime license almost 10…

I paid for a lifetime license almost 10 years ago, but had not used the product in several years since. I was about to have a webinar that I wanted to record so I pulled out the p;d product and it no longer worked. Upon contacting customer service they supplied me with an updated version of the software an a fresh lifetime license! I would give 10 stars if that was possible! Thank You!!

19 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick Response

I lost the activation code for my app, so when I installed it in my replacement laptop, I couldn't activate it. I wrote the company and almost immediately got a response and a new activation code. Really great service.

17 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently had to replace the…

I recently had to replace the motherboard in my Mac following accidental liquid damage, which meant I needed to reinstall Aqua Clip. When I tried to reactivate my lifetime licence, the system initially showed that my activation code had already been used.

I contacted customer support and they were extremely helpful in resolving the issue. They understood the situation, dealt with my request efficiently, and helped me get my lifetime licence reactivated.

I’m very pleased with the support I received. The response was professional, helpful and straightforward. Excellent customer service and a very positive experience overall. Highly recommended!

13 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Service!

I am writing this letter to share my sincere appreciation for the fantastic support I received when transitioning to my new computer. Moving software licenses over during a hardware upgrade can often be a headache, but your team made getting my new activation key effortless.

Here are a few reasons why my experience was top-notch:

Lightning-Fast Response: My request was processed much quicker than expected, keeping my downtime to a minimum.

Hassle-Free Process: The instructions provided to verify my purchase and issue the replacement key were clear, straightforward, and painless.

Friendly & Professional Service: It’s clear that Aqua Clip values its users and prioritizes customer satisfaction.

Thanks to your prompt assistance, I was back up and running on my new setup in no time. I couldn't be happier with the service provided and will gladly recommend Aqua Clip to others!

30 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

New activation code. Prompt response.

I was using Aqua Clip for 9-months but my PC needed a new flash memory and the old code did not work after reformatting the new flash drive. I contacted the support line and WITHIN 8hrs I RECEIVED A NEW code (from Jim Campton) which successfully activated the Aqua Clip.

Superb Service. I thank you!

8 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've been using this product for two years…

I've been using this product for two years now, and I couldn't be happier with it! The features are impressive and have enhanced my experience. Additionally, the customer service has been outstanding, always ready to assist and resolve any issues promptly. Highly recommend!

6 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent product and even better customer service.

In addition to excellent product usability and functionality, I want to call out their superb customer service. My computer froze-up due to another Microsoft update rendering my computer into an expensive paperweight with the only option remaining is to wipe harddrive clean and reinstall OS from scratch. Jim from tech support was kind enough to provide download link and new activation code within 24 hours of request. Fully functional once again. Thank you Jim.

5 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy

The product worked great and the support was competent and fast!

1 augustus 2026
Review zonder uitnodiging

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