3 or 4 years ago the contacts in the mini USB connector of my Samsung satnav's TA20 traffic antenna cable were worn out. The satnav itself was already a few years old but still worked perfectly. At t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
ActiveGPS are very efficient & very helpful as a supplier. I highly recommend them as a tech provider, with great product knowledge, the delivery was perfect, regular updates via email to me, easily &... Toon meer
Bedrijf heeft geantwoord
Excellent feedback, prior to order being placed. GTM36 , replaces GTM25 with an intermittent power supply. It turned out that the Traffic Message Channel wire had been broken as well. So, now Tr... Toon meer
Bedrijf heeft geantwoord
My order didn't arrive but I contacted the seller and they promptly sent out another one, I suspect the 1st one was lost by Royal Mail. The product I received was exactly as described and is working g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ActiveGPS.co.uk first launched on 31st March 2005, marking the beginning of our journey as a dedicated online retailer for GPS and satellite navigation products. More than two decades later, we remain incredibly grateful to the many customers across the UK and around the world who have trusted us with their purchases. Your support is genuinely appreciated. Our e‑commerce store serves both consumers and businesses, offering a comprehensive range of GPS‑based products, accessories, and maps. We proudly stock leading brands including Garmin, TomTom, BlackVue, Mio, Snooper, and Road Angel. We specialise in satellite navigation (sat nav) and GPS (Global Positioning System) technology. Our product range includes devices and accessories for cars and vans, motorcycles, trucks/HGVs, motorhomes, and caravans. We also supply a wide selection of GPS‑enabled equipment such as speed camera detectors, dash cams, handheld GPS units, marine chartplotters, and fishfinders. ActiveGPS.co.uk is a trading subsidiary of Active Alliance Limited. Company Registration Number: 05200677 VAT Number: GB 834 2222 57
Contactgegevens
47 Caverstede Road, PE4 6EX, Peterborough, Verenigd Koninkrijk
- 01733 777623
- sales@activegps.co.uk
- www.activegps.co.uk
4,9
Uitstekend
474 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Buying
A very professional company knew the product very well, would highly recommend them, great service.
20 september 2023
Antwoord van ActiveGPS
We are nearing 20 years of trading of ActiveGPS. Thank you for calling us out as a "very professional company" and knowing the products we sell very well. Thank you for your order and taking the time to leave a TrustPilot review.
Seem to be working well
Seem to be working well. Brexit make prices for Belgium extra high, due to custom taxes
21 september 2023
Antwoord van ActiveGPS
Unfortunately, we cannot control the taxes that our customers pay when orders are sent from the UK into mainland Europe. We are delighted that your purchase "seem to be working well" for you. Thank you for taking the time to leave a TrustPilot review.
Prompt and efficient service
Very happy with the prompt and efficient service thank you.
19 september 2023
Antwoord van ActiveGPS
That's fantastic to hear that you are very happy with the prompt and efficient service that you received from ActiveGPS. Thank you for taking the time to leave a TrustPilot review.
Works perfectly.
The Garmin satnav parts arrived promptly, well packaged and were a competitive price. A happy customer!
18 september 2023
Antwoord van ActiveGPS
We are very pleased to hear that you are a "happy customer" and that you found our prices to be competitive and your order was well packaged. Thank you for taking the time to leave a TrustPilot review.
Antwoord van ActiveGPS
We are delighted to hear you are pleased with your purchase and that you received fast delivery from us. Thank you for taking the time to leave a TrustPilot review.
Very quick delivery
12 september 2023
Antwoord van ActiveGPS
We are pleased to hear you received your order very quickly from us. Thank you for taking the time to leave a TrustPilot review.
Great service and quick delivery,
Great service and quick delivery,
Kept me informed of the progress right to delivery 👍
11 september 2023
Antwoord van ActiveGPS
Thank you for taking the time to leave a TrustPilot review. We are pleased to hear that we provided you with a great service, quick delivery and kept you informed of your order/delivery status.
Clear Great people.response and very helpful staff
Clear response and very helpful staff.
Assisted in arranging for me to pickup new battery late Friday a,noon. Standard of service other companies should aim to provide.
7 september 2023
Antwoord van ActiveGPS
Thank you for taking the time to post such a positive, glowing TrustPilot review for ActiveGPS. We were pleased that we could facilitate the collection of your order from Leicester enabling to use it during the weekend.
Easy to order and quick delivery
5 september 2023
Antwoord van ActiveGPS
We are pleased to read that you found our website "easy to order" and that you received "quick delivery" from us. Thank you for taking the time to post a TrustPilot review.
My Mistake
Ordered a replacement traffic cable for Garmin Nuvi.
Subsequently discovered that Trafficmaster provider was no longer active. Supplier did not advise me. So, my mistake and my original cable was still OK
4 september 2023
Antwoord van ActiveGPS
After reading your review we put the direct question to Garmin. Garmin confirmed: "The customer will be able to receive traffic information when using the GTM 36 cable. Garmin offers traffic avoidance on “LMT/MT” Garmin sat navs via RDS-TMC. RDS-TMC (Radio Data System – Traffic Message Channel) works over the traditional analogue FM radio to inform you of delays and alternative routes". Did you already own a GTM 36? What was your original cable?
Fast delivery time and well packaged
28 augustus 2023
Antwoord van ActiveGPS
We aim to package all goods with sufficient packaging to ensure they arrive with our customers' in the same condition in which they leave us. Thank you for acknowledging this fact and writing a TrustPilot review.
Fast and efficient…would buy again.
28 augustus 2023
Antwoord van ActiveGPS
That is fantastic to read that you would buy from us again. Thank you for leaving a TrustPilot review.
Helpful advice and fast delivery.
Very helpful customer service in identifying replacement parts and quick delivery.
31 augustus 2023
Antwoord van ActiveGPS
Thank you for leaving a TrustPilot review. We are pleased to read we provided you with "helpful customer service" and "quick delivery" of your order.
After purchasing a power lead for my…
After purchasing a power lead for my Garmin I found the lead faulty. Active GPS don't take the returns for the product they sell and hand over all warranty work back to Garmin UK . If I had know this I would have bought elsewhere. Absolutely no help whatsoever to resolve the issue and Garmin are just as useless. Two weeks after contacting Active GPS they seem to have washed their hands of it and just let Garmin deal with it . I would definitely not purchase anything from them again and I will try to find a seller who actually stands over the product they sell. The fact of the matter is that almost two weeks on there has been no progress to fix or replace the lead . shocking poor service from the seller and Garmin and I will definitely be letting everyone who i know that rides motorbikes the poor quality and service from both parties !!
25 augustus 2023
Review zonder uitnodiging
Antwoord van ActiveGPS
Your review is factually inaccurate. We do accept returns, however your return was for repair and/or replacement of the Garmin power lead which you suspected to be faulty. We confirmed to you that we do not have testing facilities for this hardwire power cable. The Garmin power lead would ultimately need to go to Garmin for testing and a repair or more likely a replacement would then issued. During the course of the four emails that we sent to you regarding this issue we confirmed two options to you. You could either send the cable directly to Garmin, which Garmin themselves (as the manufacturer) offered you or return the power lead back to ourselves to be sent to Garmin for testing and repair/replacement. You have so far opted to send the power lead back to Garmin. Our offer to send the lead back to ourselves for repair/replacement (as required) still stands. If you would like to use this option please reply to the last email we sent to you dated 1st September 2023.
Antwoord van ActiveGPS
We are pleased that you found ordering online via our website to be easy and that you order was delivered on time. Thank you for taking the time to leave a TrustPilot review.
Fast delivery highly recommended
24 augustus 2023
Antwoord van ActiveGPS
Thank you for your TrustPilot review. We are please that we are "highly recommended" and that you received your order via fast delivery.
Antwoord van ActiveGPS
We are pleased to read that your experience of ActiveGPS was "Good communication, price good, easy website". Those attributes and a more are cornerstones of what we strive to provide our customers. Thank you for taking the time to leave a TrustPilot review of your experience buying from ActiveGPS.co.uk.
Antwoord van ActiveGPS
Thank you for taking the time to write a TrustPilot review for your recent purchase from ActiveGPS. Good to read you received good service from us and that the product your purchased work fine.
Antwoord van ActiveGPS
We are delighted to read that you are a "Very happy customer". We are pleased you order arrived on time with fast delivery. Thank you for taking the time to write a TrustPilot review.
Antwoord van ActiveGPS
Good to hear you received your order very quickly and that the product works well.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.