My question was not within his specialty or field of knowledge but he moved me along to the next specialized person
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Dear Zaid Badr, I would like to extend my sincere gratitude for your continuous support and assistance in helping me and my team solve trading-related issues. Your professionalism, patience,... Toon meer
Bedrijf heeft geantwoord
ACY Securities supposed to be No. 1 worldwide without talking a lot about them, will mention just one thing, withdrawal process takes from one to 4 hours maximum according to 3 years experience with... Toon meer
Bedrijf heeft geantwoord
Absolutely amazing support and service from the team at ACY! I want to give a special shoutout to Yazeed Alkhatib for going above and beyond to help me out. He was super professional, quick to respond... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ACY Securities is a global CFD broker providing traders with access to more than 2,200 CFDs across Forex, Shares, Indices, Commodities, Precious Metals and Cryptocurrencies. Founded in 2011, ACY Securities combines trading technology, competitive trading conditions and access to global financial markets through MetaTrader 4 (MT4), MetaTrader 5 (MT5) and the ACY Trading Platform. Beyond CFD trading, clients can access TradingCup for copy trading, while professional traders and fund managers can access MAM solutions, including free MetaFX software, and PAMM solutions for managing client funds. ACY also offers Affiliate and Multi-Tier Affiliate programs, with competitive Forex affiliate commissions, trading rebates and additional performance-based rewards. Education is an important part of the ACY offering. Traders can access free live trading sessions and an extensive library of free trading education covering Smart Money Concepts (SMC), Price Action, AI and automated trading, technical analysis, risk management and trading psychology. ACY also provides free MetaTrader scripts and a suite of financial tools and widgets to help traders analyse and navigate the markets. Serving clients across more than 150 countries, ACY Securities provides multilingual support across 10+ languages, individual account managers, flexible funding options and fast, convenient deposits and withdrawals. ACY Securities is part of ACYLogix, a global financial technology group bringing together specialised businesses across financial services, trading technology and digital financial platforms. The ACYLogix Group includes ACY Securities, ACY Connect, ACY Advisory, TradingCup, Finlogix and Zerologix, with capabilities spanning CFD trading, institutional services, regulatory advisory, funds management and proprietary financial technology.
Contactgegevens
ACY Tower, Level 18, 799 Pacific Highway, 2067, Chatswood, Australië
- +61 2 9188 2999
- support@acy.com
- www.acy.com
4,4
Uitstekend
710 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Live chat was fast
Live chat was fast, friendly, and informative.
8 december 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Prabhu,
We appreciate you taking the time to leave a review.
We truly appreciate your feedback and are glad that our live chat team could assist you quickly and professionally. It’s wonderful to know you had a positive experience.
Please feel free to reach out if you need any further assistance.
Best regards,
ACY Securities Customer Support Team
Rakan juwaihan
Rakan juwaihan , everything i need or any help i need i get from him asap , happy with him
26 november 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Cesar,
Thank you for sharing your experience with us.
It’s wonderful to hear that Rakan has been providing you with the timely support you need and that you’re satisfied with his service.
Your recognition of his hard work means a lot to us.
Please don’t hesitate to reach out if you need any additional support.
Best regards,
ACY Securities Customer Support Team
the serves is good
the serves is good
thanks to Yazeed Alkhatib
17 november 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear amad,
Thank you for your kind feedback.
We’re pleased to know that you found our service to be good, and we’re grateful for your appreciation of Yazeed Alkhatib’s assistance.
Please feel free to contact us if you need any additional support.
Best regards,
ACY Securities Customer Support Team
Thank you Lara and Zaid for helping me…
Thank you Lara and Zaid for helping me getting my bonus
17 november 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Samir,
Thank you for your kind message.
We’re glad to hear that Lara and Zaid were able to help you receive your bonus. Your feedback means a lot to us.
Please don’t hesitate to reach out if you need any further assistance.
Best regards,
ACY Securities Customer Support Team
كل الشكر للسيد حسام على Hussam
14 november 2025
Review zonder uitnodiging
Antwoord van ACY Securities
عزيزي أحمد،
شكرًا لك على مشاركتنا ملاحظاتك.
يسعدنا سماع أنك تلقيت دعمًا ممتازًا من حسام. تقديرك يعني لنا الكثير.
لا تتردد في التواصل معنا إذا كنت بحاجة إلى أي مساعدة إضافية.
مع أطيب التحيات،
فريق دعم عملاء ACY للأوراق المالية
Antwoord van ACY Securities
Dear Ahmed,
Thank you for taking the time to share your feedback.
We’re pleased to know that our team’s straight and clear answers have been helpful. Your recognition is highly valued and motivates us to maintain the highest standards of service.
Please don’t hesitate to reach out if you need any further assistance.
Warm regards,
ACY Securities Customer Support Team
Antwoord van ACY Securities
Dear mostafa,
Thank you for taking the time to share your feedback.
We’re thrilled to know that our service met your expectations perfectly. Your support and kind words mean a great deal to us, and we sincerely appreciate your trust in ACY Securities.
Please don’t hesitate to reach out if you need any further assistance.
Warm regards,
ACY Securities Customer Support Team
Best support
12 november 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear belal,
Thank you for taking the time to share your feedback.
We’re thrilled to hear that you received excellent support from our team. Your recognition truly means a lot to us.
Please don’t hesitate to reach out if you need any further assistance.
Warm regards,
ACY Securities Customer Support Team
Thank you Yazeed for processing my…
Thank you Yazeed for processing my support ticket very fast
11 november 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Ameer,
Thank you for your wonderful review!
We’re so glad to hear that Yazeed was able to assist you quickly and efficiently. Your feedback motivates our team to continue delivering excellent service.
Please don’t hesitate to reach out if you need any further assistance.
Warm regards,
ACY Securities Customer Support Team
خدمه عملاء جيدين جدا وخصوصا Yazeed…
خدمه عملاء جيدين جدا وخصوصا Yazeed Alkhatib
خدمه عملاء فرع الاردن
11 november 2024
Review zonder uitnodiging
Antwoord van ACY Securities
عزيزي أمير،
شكرًا لمشاركتنا ملاحظاتك.
يسعدنا أن يزيد الخطيب قد قدّم لك خدمة عملاء ممتازة. كلماتك الطيبة تُلهم فريقنا لمواصلة تقديم أفضل دعم ممكن.
لا تتردد في التواصل معنا إذا كنت بحاجة إلى أي مساعدة إضافية.
مع أطيب التحيات،
فريق دعم عملاء ACY للأوراق المالية
I would like to thank Lara and Ziad
I would like to thank Lara and Ziad
10 november 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear glozzom,
Thank you for taking the time to share your feedback.
We’re thrilled to hear that you received excellent support from our team.
Your recognition truly means a lot to us.
Please don’t hesitate to reach out if you need any further assistance.
Warm regards,
ACY Securities Customer Support Team
I would like to thank hussam al zagha…
I would like to thank hussam al zagha and yomna
6 november 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear esam,
Thank you for taking the time to share your feedback. We’re thrilled to hear that Hussam Al Zagha and Yomna were able to assist you so effectively.
Your recognition of their efforts truly means a lot to us and motivates our team to continue delivering exceptional service.
Please don’t hesitate to reach out if you need any further assistance.
Warm regards,
ACY Securities Customer Support Team
سريع الرد
شخص جيد قام ب مساعدتي بشكل لطيف جدآ وشرح مفصل كل التوفيق
6 november 2025
Review zonder uitnodiging
Antwoord van ACY Securities
عزيزي أحمد،
نشكرك جزيل الشكر على وقتك الثمين لمشاركة تجربتك. سررنا بمعرفة أن أحد أعضاء فريقنا قد ساعدك بلطف وشرح كل شيء بوضوح.
كلماتك تحفزنا على مواصلة هذا الدعم.
مع أطيب التمنيات، ولا تتردد في التواصل معنا إذا كنت بحاجة إلى أي شيء آخر.
مع أطيب التحيات،
فريق دعم عملاء ACY للأوراق المالية
My account manager is very helpful
My account manager is very helpful. He always offer help and check on me regularly.
6 november 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Selby,
Thank you for sharing your feedback. We’re delighted to hear that your account manager has been so helpful and attentive, regularly checking in to assist you.
Your kind words mean a lot to us and motivate our team to continue providing excellent service.
Please don’t hesitate to reach out if you need any further assistance.
Warm regards,
ACY Securities Customer Support Team
شكرا حسام على الخدمة السريعة
4 november 2025
Review zonder uitnodiging
Antwoord van ACY Securities
عزيزي نذير،
شكرًا جزيلاً لملاحظاتك!
يسعدنا أن حسام قد قدّم لك خدمة سريعة وفعّالة. رضاكم هو أولويتنا القصوى.
مع أطيب التحيات،
فريق دعم عملاء ACY للأوراق المالية
Extraordinary service
Extraordinary service, thanks alkhatib yazeed
24 oktober 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Waf'a
Thank you for sharing your feedback with us.
We’re pleased to hear that Alkhatib Yazeed’s assistance met your expectations. Your acknowledgment means a great deal to our team.
Please don’t hesitate to reach out if you need any further assistance.
Best regards,
ACY Securities Customer Support Team
Thank you yazeed
24 oktober 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Farah,
Thank you for taking the time to share your feedback.
We’re glad to hear that you appreciate Yazeed’s efforts. Your recognition means a lot to us.
Please don’t hesitate to reach out if you need any further assistance.
Best regards,
ACY Securities Customer Support Team
One of your staff
One of your staff, ODUNAYO C. OGUNLANA, I believe a regional partner, has been grossly dishonest and showed a lack of integrity in my business dealings with him, and I find it hard to believe that he wouldn't show the same to his work and clients. I am giving him this morning to return my money and share the specified account details I have requested.
13 oktober 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Chinomnso Onwubiko,
Thank you for taking the time to provide your review.
After a thorough check, we were unable to locate your details in our client database. We would also like to confirm that, while the reported individual is indeed our customer, they are not a member of our staff.
We value transparency in business matters and would welcome any further information you may have relevant to ACY Securities to assist with our investigation and follow-up.
Please do not hesitate to email us directly at support@acy.com.
At ACY Securities, we remain committed to providing the best trading experience for all our customers, and your feedback is greatly appreciated.
Warm regards,
ACY Securities Customer Success Team
ACY Securities supposed to be No
ACY Securities supposed to be No. 1 worldwide
without talking a lot about them, will mention just one thing, withdrawal process takes from one to 4 hours maximum according to 3 years experience with them (once I submit I receive the amount to my bank account within maximum 4 hours) even I locate in Malaysia and their HQ at Australia.
thank you guys wish you all the best
9 oktober 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Yanti,
Thank you so much for sharing your experience!
We're glad to hear that our withdrawal process has consistently met your expectations over the past three years. Feedback like yours means a lot and motivates us to keep delivering reliable service.
If there's ever anything you need, we're always here to help.
Best regards,
ACY Securities Customer Support Team
خدمة رائعة وسريعة
سرعة في تنفيذ الطلبات الثقة بين العميل والشركة
15 oktober 2025
Review zonder uitnodiging
Antwoord van ACY Securities
عزيزتي مريم،
شكرًا جزيلاً لكِ على كلماتكِ الطيبة!
يشرفنا تلقي ملاحظاتكِ، ويسعدنا معرفة أنكِ تُقدّرين سرعة وثقتكِ بخدمتنا.
معالجة الطلبات بسرعة وموثوقية، وبناء علاقات متينة مع عملائنا، هي من أهم أولوياتنا.
تقديركِ ثمينٌ لنا.
فريق الدعم لدينا جاهز وسعيدٌ بمساعدتكِ في أي شيء تحتاجينه.
مع أطيب التحيات،
فريق دعم عملاء ACY للأوراق المالية
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