My question was not within his specialty or field of knowledge but he moved me along to the next specialized person
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Dear Zaid Badr, I would like to extend my sincere gratitude for your continuous support and assistance in helping me and my team solve trading-related issues. Your professionalism, patience,... Toon meer
Bedrijf heeft geantwoord
ACY Securities supposed to be No. 1 worldwide without talking a lot about them, will mention just one thing, withdrawal process takes from one to 4 hours maximum according to 3 years experience with... Toon meer
Bedrijf heeft geantwoord
Absolutely amazing support and service from the team at ACY! I want to give a special shoutout to Yazeed Alkhatib for going above and beyond to help me out. He was super professional, quick to respond... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ACY Securities is a global CFD broker providing traders with access to more than 2,200 CFDs across Forex, Shares, Indices, Commodities, Precious Metals and Cryptocurrencies. Founded in 2011, ACY Securities combines trading technology, competitive trading conditions and access to global financial markets through MetaTrader 4 (MT4), MetaTrader 5 (MT5) and the ACY Trading Platform. Beyond CFD trading, clients can access TradingCup for copy trading, while professional traders and fund managers can access MAM solutions, including free MetaFX software, and PAMM solutions for managing client funds. ACY also offers Affiliate and Multi-Tier Affiliate programs, with competitive Forex affiliate commissions, trading rebates and additional performance-based rewards. Education is an important part of the ACY offering. Traders can access free live trading sessions and an extensive library of free trading education covering Smart Money Concepts (SMC), Price Action, AI and automated trading, technical analysis, risk management and trading psychology. ACY also provides free MetaTrader scripts and a suite of financial tools and widgets to help traders analyse and navigate the markets. Serving clients across more than 150 countries, ACY Securities provides multilingual support across 10+ languages, individual account managers, flexible funding options and fast, convenient deposits and withdrawals. ACY Securities is part of ACYLogix, a global financial technology group bringing together specialised businesses across financial services, trading technology and digital financial platforms. The ACYLogix Group includes ACY Securities, ACY Connect, ACY Advisory, TradingCup, Finlogix and Zerologix, with capabilities spanning CFD trading, institutional services, regulatory advisory, funds management and proprietary financial technology.
Contactgegevens
ACY Tower, Level 18, 799 Pacific Highway, 2067, Chatswood, Australië
- +61 2 9188 2999
- support@acy.com
- www.acy.com
4,4
Uitstekend
711 reviews
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خدمة رائعة وسريعة
سرعة في تنفيذ الطلبات الثقة بين العميل والشركة
15 oktober 2025
Review zonder uitnodiging
Antwoord van ACY Securities
عزيزتي مريم،
شكرًا جزيلاً لكِ على كلماتكِ الطيبة!
يشرفنا تلقي ملاحظاتكِ، ويسعدنا معرفة أنكِ تُقدّرين سرعة وثقتكِ بخدمتنا.
معالجة الطلبات بسرعة وموثوقية، وبناء علاقات متينة مع عملائنا، هي من أهم أولوياتنا.
تقديركِ ثمينٌ لنا.
فريق الدعم لدينا جاهز وسعيدٌ بمساعدتكِ في أي شيء تحتاجينه.
مع أطيب التحيات،
فريق دعم عملاء ACY للأوراق المالية
Antwoord van ACY Securities
Dear lim,
Thank you so much for your kind words!
We’re truly glad to hear your positive feedback. Knowing that you're satisfied with our service means a lot to us.
Providing excellent support is what we strive for every day.
Our support team is ready and happy to assist with anything you need.
Best regards,
ACY Securities Customer Support Team
Antwoord van ACY Securities
عزيزي سليم،
شكرًا لكلماتك الطيبة!
يسعدنا سماع رضاك عن سرعة الاستجابة والخدمة الممتازة التي تلقيتها.
نفخر بتقديم دعم سريع وموثوق، وملاحظاتك تشجعنا على مواصلة تقديم أفضل ما لدينا.
نحن دائمًا في خدمتكم كلما احتجتم إلينا.
مع أطيب التحيات،
فريق دعم عملاء ACY للأوراق المالية
Thanks Lara
9 oktober 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Baha,
Thank you for taking the time to share your experience with us.
We're so pleased to hear that Lara was able to assist you. Your kind feedback truly means a lot.
We always aim to provide the best support possible, and it's great to know we met your expectations.
Feel free to reach out anytime you need assistance.
Warm regards,
ACY Securities Customer Support Team
Good and the support is very good
Good and the support is very good
1 oktober 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Malik,
Thank you for your positive feedback. We're pleased to know that you’re satisfied with our service and support.
Your satisfaction is important to us, and we’re always here should you need further assistance.
Best regards,
ACY Securities Customer Support Team
شكرا كتير كتير زيد على الخدمة…
شكرا كتير كتير زيد على الخدمة والاستجابة السريعة بتجنوو عن جد
8 oktober 2025
Review zonder uitnodiging
Antwoord van ACY Securities
عزيزي مازن،
شكرًا جزيلاً لك على كلماتك الطيبة وتقديرك لجهود زيد!
يسعدنا سماع أنك راضٍ عن سرعة الاستجابة والخدمة. من دواعي سرورنا دائمًا أن نترك انطباعًا إيجابيًا لدى أعضاء فريقنا.
إذا احتجت إلى مزيد من المساعدة، فإن فريق الدعم لدينا جاهز دائمًا ويسعده تقديم المساعدة.
تداول سعيد!
مع أطيب التحيات،
فريق دعم عملاء ACY للأوراق المالية
Antwoord van ACY Securities
عزيزي حمزة،
شكرًا لكلماتك الطيبة! يسعدنا أن زيد قد قدّم لك خدمة سريعة وفعّالة.
رضاكم هو أولويتنا، ونفخر بفريق عمل مثله، مُكرّس لخدمة عملائنا.
كعادتنا، فريق الدعم لدينا جاهز وسعيد لمساعدتك في أي شيء تحتاجه.
تداول سعيد!
مع أطيب التحيات،
فريق دعم عملاء ACY للأوراق المالية
Antwoord van ACY Securities
Dear Eslam,
Thank you for your feedback!
We’re glad to hear you found our service good, helpful, and fast. That's exactly what we aim to deliver.
Your satisfaction is important to us, and we appreciate you taking the time to share your experience.
Our support team is always ready and happy to assist whenever you need us.
Happy trading!
Best regards,
ACY Securities Customer Support Team
Hussam was very responsive and he…
Hussam was very responsive and he helped me with the case and he even made it so easy thanks to him.
6 oktober 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Hsen,
We greatly appreciate your positive feedback.
Thank you for recognizing Hussam’s efforts!
We’re glad he was able to assist you efficiently and make the process smooth.
We're proud to have such dedicated team members.
As always, our support team is ready and happy to assist with anything you need.
Happy trading!
Best regards,
ACY Securities Customer Support Team
Antwoord van ACY Securities
Dear Khaled,
Thank you so much for your kind words!
We’re delighted to hear you experienced our team’s kindness, helpfulness, and honesty firsthand. Delivering genuine and trustworthy support is what drives us.
Your appreciation means a lot to us. We're always here whenever you need help.
Best regards,
ACY Securities Customer Support Team
Thank you Yazid and Ramah for your efforts and follow-up.
29 september 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Yazan,
Thank you so much for your kind words!
It’s great to hear that our ongoing support and follow-up efforts met your expectations.
Ensuring that our clients feel supported every step of the way is always our top priority.
Your appreciation means a lot to us. We're always here whenever you need help.
Best regards,
ACY Securities Customer Support Team
Thank you Lara & Hussam
25 september 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Diyaa,
Thank you for taking the time to share your feedback.
We are pleased to hear that you found our support helpful. Your appreciation is a reflection of our team's commitment to delivering exceptional service.
We look forward to continuing to support you and wish you great success in your trading.
Kind regards,
ACY Securities Customer Support Team
Thank you Baha'a & Yazeed
23 september 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Faten,
Thank you for your kind words and thoughtful feedback.
It’s always rewarding to hear that our support was helpful. Our team works hard to ensure every client feels supported, and your message truly encourages us
We're always here to assist you, and we wish you continued success in your trading.
Best regards,
The ACY Securities Customer Support Team
Yazeed was fast at repsoneding and the…
Yazeed was fast at repsoneding and the support was fabulous
17 september 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Khalil,
Thank you for your kind feedback.
We're delighted to hear that you were pleased with our quick responses and support. Your acknowledgment truly encourages our team to keep delivering the best service possible.
We’re always here for you, and wish you all the best with your trading.
Best regards,
The ACY Securities Customer Support Team
Much appreciation to lara and zaid for there customer care
Much appreciation
17 september 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Daoud,
Thank you so much for your kind words and appreciation.
We’re truly glad to know that our customer support met your expectations and made a positive impact on your experience.
Your feedback means a great deal to us and motivates our team to continue providing the highest level of service.
We're always here to assist you, and we wish you continued success in your trading.
Best regards,
The ACY Securities Customer Support Team
Thank you lara and zaid much love
Thank you lara and zaid much love
17 september 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Ahmad,
Thank you for your kind words and appreciation.
We're pleased to hear that our customer support made a positive impression.
Your feedback truly encourages us to keep delivering the best possible service.
We're always here to assist you, and we wish you continued success in your trading.
Best regards,
The ACY Securities Customer Support Team
That was helpful
16 september 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Amr,
Thank you for your kind feedback.
We're truly pleased to know that you found our support helpful. Your appreciation motivates us to continue delivering the best service possible.
We're always here to assist you, and we wish you continued success in your trading.
Best regards,
The ACY Securities Customer Support Team
Issue fixed
He helped me with my problem and fixed the issue
15 september 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Emad,
Thank you for your kind feedback. We're glad that the issue was resolved and we're pleased that we could assist you.
Your recognition of our efforts means a lot to us.
We're always here to support you, and all the best with your trading.
Best regards,
The ACY Securities Customer Support Team
Phishing website
After watching an advertisment for the company i went to the website, pressed on the Partners tap ((acyparteners.com)), the antivirus told me that it PHISHING website.
Be careful
10 september 2025
Antwoord van ACY Securities
Dear Mohamed,
Thank you for reaching out to our TrustPilot page.
Following a thorough review, we were unable to locate a live trading account registered under your name. As such, we have identified the content of your review as misleading and an inappropriate use of the ACY brand, which can misguide other users of this platform.
If you believe this assessment is in error or if you wish to further clarify your experience, we kindly invite you to contact our Support Team directly at support@acy.com. We are more than willing to investigate further and assist where possible.
In the absence of a valid account relationship or clarification, we respectfully request that you remove your review to preserve the accuracy and integrity of the Trustpilot community.
Thank you for your understanding.
Sincerely,
ACY Securities Customer Success Team
I'm starting to trade and use the…
I'm starting to trade and use the services of this company. It was recommended to me by my friend who has been working with them for 2 years. According to him, everything is transparent, clear and, most importantly, a reliable porter.
9 september 2025
Review zonder uitnodiging
Antwoord van ACY Securities
Dear Serdar,
Thank you for your positive review. We’re always happy to assist and delighted to support you.
We truly appreciate your kind words and your recognition of our commitment to providing a transparent and reliable trading experience. It’s great to hear that a trusted friend recommended us and that you've decided to start your trading journey with us.
All the best with your trading.
Best regards,
The ACY Securities Customer Support Team
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