De ce nu mi s a parut complet ok, pentru ca din decembrie cand am depus cererea si pana in august nu am primit nici un semn de la voi si apoi am dat email sa intreb ce se intampla si in 3 zile mi s a... Toon meer
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Lees wat reviewers zeggen
Servicio muy eficiente. El pago fue El acordado según el contrato inicial. El trato con la cliente fue muy profesional, las explicaciones muy claras y a la brevedad posible. Siempre muy cordiales... Toon meer
Recomand cu toata increderea Airclaim, am beneficiat de tot suportul, in special de amabilitatea persoanei cu care am discutat la telefon pentru rezolvarea problemelor legate de zborul meu anulat. In... Toon meer
Airclaim actually refunded me. I was a bit skeptical at first but they did. My flight was delayed by seven hours and they took care of all the procedures but it sure took a lot of time and there's def... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Airclaim.com a leading company in handling flight delay, cancellation, and overbooking claims since 2018. Founded in 2017, we have since been committed to enforcing passengers rights under EU Regulation EC261/2004 by helping them claim their rightful compensations. As a memento to our growth and trustworthiness, we are proudly listed on the Bucharest Stock Exchange in Romania. This listing is an important milestone in our journey as it signifies our commitment to transparency, credibility, and growth.
Contactgegevens
Pipera nr.1 HYPERION TOWERS, 077190, Voluntari, Roemenië
- contact@airclaim.com
- www.airclaim.com
4,3
Uitstekend
536 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Conforme con el resultado
14 mei 2026
Review zonder uitnodiging
I did not meant that you company will…
I did not meant that you company will be so serioz and exellent providing the servise so good,
Thank you
21 januari 2026
Review zonder uitnodiging
Wonderful
Wonderful, they have done everything for me in order to be refunded. It was great
14 mei 2026
Review zonder uitnodiging
They are a very great and useful…
They are a very great and useful company who successfully managed to get our money back when our flight got cancelled. They made the whole process very easy. We would gladly recommend them to others.
20 augustus 2025
Review zonder uitnodiging
The procedure took too much time but in…
The procedure took too much time but in the end was successful
13 mei 2026
Review zonder uitnodiging
Antwoord van AirClaim
Thank you for your feedback! We understand that the procedure may feel lengthy, but the resolution time does not depend solely on us. It also depends on the airline’s response time and internal procedures.
We are glad that, in the end, we managed to successfully obtain your compensation. Better after a few months than never.
AirClaim.com
Clear procedures and notifications
Clear procedures and notifications. I received the funds within 90 day from my travel. Thanks Airclaim for the support
11 mei 2026
Review zonder uitnodiging
Took a very long time and I didn’t get…
Took a very long time and I didn’t get any update during the process , I had to send mails to have a return on my process.
Took a few months !
10 mei 2026
Review zonder uitnodiging
Antwoord van AirClaim
Hello,
Thank you for your feedback, and we are sorry to hear that you felt there were not enough updates during the process.
Please note that resolving a case can take several months, as we depend on the airline’s response times and internal procedures. In some cases, several follow-ups are needed before the file can be finalized.
The status of your claim can also be followed live in the account created when submitting the compensation request, or directly on our website, in the claim status verification section.
Best Regards,
AirClaim.com
que buena experiencia tuve
que buena experiencia tuve con esta agencia, me ha gustado mucho el trato al cliente y la gestión fue muy rapida
8 mei 2026
Review zonder uitnodiging
Totul a mers struna
Totul a mers struna
Excepțional
Mulțumim frumos!
7 mei 2026
Review zonder uitnodiging
Foarte prompti
Foarte prompti, corecti, si comunicarea a fost foarte buna va multumesc pentru serviciile acordate si cu un rezultat pozitiv, recomand cu incredere tuturor ! ❤️
5 mei 2026
Review zonder uitnodiging
El pago fue rápido y conforme a lo…
El pago fue rápido y conforme a lo pactado
29 april 2026
Review zonder uitnodiging
Its a great experience .
28 april 2026
Review zonder uitnodiging
A fost totul asa cum anticipat.Corecti…
A fost totul asa cum anticipat.Corecti si promti!.Multumim
8 april 2026
Review zonder uitnodiging
worst customer service ever seen
So I made a contract with those guys about a flight that got cancelled so that they try to get compansation for me. That happened before 6 or 7 months and after all this long time wait there was no update no nothing. Before half month I send them that I wanna close the contract because they don't push the airline to give me the compensation or anything. They haven't given me any type of response about 13 days now if it's even cancelled after they asked me about the flight number. This is the worst possible website, do not use them! waste of time! If I could I would put 0 stars.Thanks. ref number ACZ140379
23 oktober 2025
Review zonder uitnodiging
Antwoord van AirClaim
Hello,
We have carefully checked the situation you described, but unfortunately we were unable to identify any compensation claim in our system under your name or based on the details provided. For this reason, it is very likely that there has been some confusion and that the review was intended for a different company.
If you believe this is a mistake, please send us more details, such as your full name or claim number, and we will be happy to investigate this as a priority.
We are committed to transparency and to providing real support to all our customers, and we remain at your disposal.
Best regards,
AirClaim
Better later than never
Just when I had completely forgotten about my claim, I was informed that I would receive the refund for a flight cancelled two years ago.
24 april 2026
Review zonder uitnodiging
Despagubire zbor Tarom - Bucuresti Istanbul
Incepand cu momentul depunerii actelor pentru despagubire, lucrurile au mers usor, in afara de transmiterea actelor, nu a fost nevoie de nicio alta actiune din partea mea pentru a duce la capat acest proces de despagubire. Cei care au asteptari nerealiste ca lucrurile sa rezolve in 30 de zile, trebuie sa inteleaga ca este un proces care dureaza si care de multe ori implica reveniri la compania aeriana.
24 april 2026
Review zonder uitnodiging
Fast and safe
14 februari 2026
Review zonder uitnodiging
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