Alffie Reviews 98

I am a Provider Mentor who has several Participant's enrolled in Alffie courses. I have dealt with Alffie staff in person and also Jordan via the provider support email and have always found the staff to be friendly and personable. Jordan in particular is amazingly efficient and informative with all course and student enquiries, usually responding within minutes.

Kymberley has supported me through the course when needed and is always understanding when asked a question or asked for more assistance

Absolutely amazing the team at alffie are so helpful and really polite they assisted me so well during my course to make sure I was able to understand and complete my cert 3 in business. Eleanor was my teacher she needs a payrise she was wonderful 10/10 recommend alffie to anyone.

Thankyou to rema for helping with my assessments she was really helpful and kind.

Was a nice lovely person dedicating her time to him me.

I am a workforce provider who works closely with Alffie, and I cannot recommend them highly enough. My primary contacts are Jordon and James from Provider Support, and they consistently go above and beyond to support both participants and providers. Their communication is outstanding, their professionalism is second to none. Alffie delivers high quality training and exceptional service, and Jordon and James are a big part of why the experience is so positive. Absolutely five stars

Chelsea was helpful with the assessment process. She communicated clearly and created a comfortable environment for learning.
I particularly appreciated the assistance with the video role play task. She explained the requirements clearly, gave me time to prepare, and provided practical tips that made me feel more confident. Her guidance made technical assessment feel manageable

I am a business admin trainee at Parent Pathways Mrael and I have recently been in contact with James and Jordon from Alffie. They have been super helpful with any requests I have regarding Participants that we have helped sign up. It has always been as easy as just sending an email stating the details and they are more than happy to assist which make our team very grateful. Alffie is definitely one of the supports we recommend to participants or potential participants due to the happy feedback we have received from previous enrollments. We are very appreciative of their support and assistance every time we need it.

Chelsea was prompt, friendly knowledgeable and absolutely fantastic.
She made me feel better and confident to continue on . I was amazed at the speed at which she replied back to me.

Ticket #1278155
James and Jordan responded to my query within 10 minutes of my email and clarified my concerns.

Here at TSA EP, time is precious and getting responses and support so quick is always appreciated.

Great Staff!!

Alffie a great way to learn and study. With Verdi’s and diagrams to make easy and enjoyable for learning. Have had help by Kimberly was easy to talk to on the phone and big help to understand the assignment

The situation I had was a bit tricky, but it was dealt with promptly and efficiently by James and Jordan.
they were able to provide me with details needed from the student to move forward with accessing their account.

Elanor is a wonderfully funny, kind and patient Assessor. I am extremely thankful that she is there to calm me down and lift me up. I am appreciative of the time and effort she gives me as my neuro-spicy tends to overrides my logic and leads me down a rabbit hole of confusion and despair. That is when Elanor lasso in hand, pulls me back and puts me on the right track. Thank you. Lyn

James and Jordan are amazing to deal with. They are prompt with responses and no matter what the question or what is needed they are more than happy to help and do it with a very fast response. They make it extremely easy to deal with alffie for both us as a provider and also for the students we put through. Nothing is to difficult for them to help with. I highly recommend Alffie with the support that is offered to Providers and Students

Nelson was great top bloak helped me heaps 👍

I am studying Certificate 111 in Individual Support. I have found my assessor, Laila, to be very supportive and helpful. She encourages me to keep going, especially when my assessment was returned to me for resubmission. I am very grateful for the support and encouragement I am receiving.

I met my assessor Reema today for my role play assessment. Reema acted professionally in the meeting with me.

I recently completed the Certificate III in Business (Medical Administration) through Alffie. The online, self‑paced delivery was a major advantage, allowing me to work and study at a pace that suited my schedule. My assessor, Elanor, was especially wonderful — she was kind, supportive, and very accommodating of my learning style and needs. The course content was relevant and useful, particularly for those entering medical administration. As with any online program, there are always small areas that could be refined, but overall the experience was positive and has contributed meaningfully to my professional development.

I'm studying childcare and the alffie support team have been great. My assessor Kymberley has been very helpful with assisting me with my studies, as she is friendly and has a uplifting demeanor. This has made me feel more positively encouraged going through my studies into the future. 😊

It was very easy and the information to complete my modules was very accessible!

After completing my work placement and needing to complete my workbook and timesheet. My course leader, Mario, pulled out all the stops to help me.
Mario was very patient with my queries, provided detailed information on what I needed to do and he was very knowledgeable when helping on specific questions I was stuck on.

My overall experience learning at Alffie with Mario as my course leader was fantastic!