Alphapack Travel Reviews 

In October 2024 I used Rwanda Airways which i got the booking all done by my usual go to Travel Agency, Alpha Pack Travel. Once again whole experience was perfect from booking to flights. The quality that I always find with Alpha Pack is their exceptional after sales customer service. I can confidently recomend any one to use Alpha Pack Travel and I have used them times over.

G.D

I had an exceptional experience working with Gwen, who helped me book a flight from the UK to Harare for an important family function during the peak travel season in August when prices were skyrocketing. Gwen went above and beyond to find a reasonable deal, providing timely and accurate information and thoughtful suggestions throughout the process.

What truly stood out was her attention to detail and creativity—she added a fantastic sightseeing opportunity in Dubai during my return trip, which made the journey even more memorable. Her dedication and expertise turned what could have been a stressful experience into a seamless and enjoyable one.

I highly recommend Gwen at Alphapack for her professionalism, resourcefulness, and outstanding customer service. She’s a travel agent who genuinely cares about her clients. I will be back!

They worked on the quotation and provided best prices. Very helpful and took care of all quiries in a timely and effecient manner.
Can't wait to do business again with them.
For anyone wanting a great experience in planning a trip, reach out to Alphapack Travel and your mind will be at ease.

Efficient, trustworthy and quick to respond l have trust in this travel agent

Wonderful customer services that suited my flight needs Gwen did a fantastic job . I would recommend other frequent flyers for your services . The travelling was smooth and

Really impressed with Alphapack Travel, great personal service, so much better than the big names in travel. My go to travel agent in the future👍

I have been using this company since 2018 and would recommend it to anyone interested as they have the best service, very trustworthy

The service was excellent and very professional in coordinating the tickets purchase and handling everything.

I recently booked a trip to Zanzibar through Alphapack Travel, and I couldn’t be more impressed with their service. From the very beginning, they were instrumental in suggesting the best hotels and tours, ensuring we had all the relevant visa requirements sorted out, and even handling our check-in when I faced WiFi issues.
A special shoutout to Gwen, who bent over backwards to make sure everything ran smoothly for us. Nothing was too much trouble for her. She truly takes the stress out of travel, making it a welcome and enjoyable experience. Even when the airline made a last-minute change, Gwen was online with us, despite the time difference, providing all the new details.
Her dedication to putting clients first is what makes her a driving force in the travel industry. I have no hesitation in recommending Alphapack Travel and will certainly be using their services again for all my future travel needs.

Thank you so much Gwen for assisting me with the tickets and getting ready for my trip.l had such a smooth and exciting trip.The connection time to the next flight was just perfect and the airlines as well were so good.You were always there whenever l needed help with something,quick responses and action was taken immediately. So so happy with the services provided. Will definitely book with you again.Thank you so much.

Iam so happy to write to you expressing my joy,I was very impressed by your services Alphapack Travel I have no complaints

Very impressed with the service and efficient response to any queries. Such a pleasure to use Alphapack for my travels. Thank you

The service that Alphapack Travel. The customer is very good. I will always use your services.

Thank you so much Gwen for your support with the purchase of tickets for the trip to South Korea. Much appreciated, all was smoothly planned...will definitely book with you again your service was exceptional

I have used Alphapack Travel twice in a month and both times the service has been excellent.
I felt reassured that someone was available 24/7 to assist me if I was to experience any difficulties during travel.

Got very helpful advise, they were honest. Great communication skills and very respectful. Everything was done with speed and got my ticket straight away. I also liked the fact that my ticket came together with the ATOL certificate.

I would like to express my gratitude to Alpha Pack Travel company for their outstanding service. The entire experience from the time l made my enquiry to the time my son arrived in the UK was completely impressive. I am very grateful to Gwen whose level of professionalism was unmatched and her reliability could not go unnoticed. She did an amazing job throughout as
she managed to tackle an issue that arose from the Airline she reassured me and had everything under control, she operates with honest and intergrity. I would not hesitate to recommend the Company to anyone who wishes to make their journey a success.

Best travel agent ,Gwen is very patient even if you ask a lot of questions she answers them all in a professional and understandable manner.caring professional and reliable.

Great, informative and super helpful service. Would 100% recommend to arrange flights

One of the best travel agencies l know and will ever know. The customer care is excellent. Gwen goes and beyond to make sure l have the best experience. Gwen does not get tired of providing best services to the customer. Gwen is professional and caring. I recommend this agency to anyone who wants to travel anywhere in the world. Fantastic work welldone.