Amazon Reviews 127

Dysfonctionnement d'une ponceuse DEWALT sous garantie, jugée irreparable par le service concerné, qui devait m'être remplacée, puis remboursée sur un compte bancaire fermé. Depuis, impossible de faire entendre raison aux différents interlocuteurs et d'obtenir le remboursement. Client depuis de nombreuses années, et face au mépris affiché, je quitte Amazon.

When I tried to order items above $35 the free shipping option didn't work. I ordered a single item and paid shipping. Very crooked and will end my shopping at Amazon.

Always late and my orders are all broken up and delivered in several orders.

Ordered 2 items Thursday 16th.
Prime delivery, got text to say" items will be delivered together Fri 17. 1 item arrived, contacted Amazon who apologised & told me it would be here Sat 18th, tracking now states delivery 19th / 20th. .no human contact, prime delivery a joke, DO NOT PURCHASE PRIME DELIVERY. MY PRIME DELIVERY WAS TRY FOR FREE FOR 7 DAYS... & THEY CANT EVEN GET THAT RIGHT... IVE HAD NOTHING BUT GRIEF TRYING TO CONTACT CUSTOMER SUPPORT,
DISGRACEFUL WHEN YOU HAVE TO PAY WORKMAN FEE FOR TURNING UP. BUT CANT DO WORK BECAUSE AMAZON PRIME NEXT DAY DELIVERY DIDN'T DELIVER.

Delivered someone else's package to us!! That's not the good bit.. the agent had team leader emblazoned all over his hi - viz!!
Well if a supervisor can't get it right .. Houston we really got a problem!!
They just don't check the number on the house to see if it matches label. Oh and I do have a right to complain .. I was a delivery manager for nearly 5 years so I know how it's supposed to work.

Wonderful service
Responsive, accurate, timely, considerate

I clicked on an amazon.com Call Me link I have to have them give me a call me to report a problem with their website not allowing me to select 600 to 699 watt computer power supplies. I received a call and after telling the woman at least three times what the problem was, she still could not seem to understand the issue or what the issue was it seemed. I disconnected the phone call after being on the phone for 14 minutes.

Amazon shipped three times the quantity of a product. Amazon refused to cancel the order which had not been delivered. "Customer service" offered a lot of 'fluff' words about the inconvenience, but refuse to assist in any way.

This is the best application one can use till now all the products are delivered on time

Ich habe Pflanzenrollen für 26.98 bestellt. Da das Paket kaputt ging, was wir viel später erfahren hatten, kam die Lieferung nicht. Nach x-mal nachfragen haben wir die Info erhalten. Weil es durch eine Drittfirma geliefert werden sollte, hat Amazon gesagt, dass sie mir die Rollen nicht zusenden können, aber der Betrag gutschreiben. Nur um das Geld zu erhalten, müsse ich per Mail meine ID schicken, ansonsten bekomme ich das Geld nicht zurück. Das kann es doch wirklich nicht sein, dass ich meine ID im Internet herumschicken muss, da der Fehler ja nicht mal bei mir liegt.

It is very useful app. I earn money

J’ai commander quelque Articles est c’est arrivé nickel aucune fissure rien je vous le conseille

I’ve bought several things on Amazon they are very good love my Remington wide hair straightened fast delivery

Delivery didn't happen. According to Amazon my package was delivered at 07:32 and handed to me or my wife. This is just an absolute lie. What's just as bad is the fact that Amazon refuses to do anything about it for 24 hours. Dear Amazon, for a Prime subscriber this is unacceptable.

Why is Amazon asking me to pay for shipping and handling fees today after I have paid my Prime monthly fees???

روعة منتجات

Da ich ein langjähriger Kunde bei Amazon bin auch sehr viel Bestellungen aufgebe kann ich keine negativen Erfahrungen bekannt geben.Es funktioniert sehr gut und vor allem die kostenlosen Rücksendung werden problemlos abgewickelt.Der gesamte Services ist für mich als Handwerksmeister und Geschäftsmann ein hervorragender daher werde ich Amazon in jeder Hinsicht weiter empfehlen.
Gruß Dieter Beidinger LGA Nürnberg geprüfter Sachverständiger

I had a terrible experience with Amazon India (Order ID: 402-5423599-4205911). My package was incomplete — one item was missing. I raised a return and was told to send the item back via self-courier.

I chose DTDC and shipped it on 26th June. As per tracking, the seller received it by 30th June. But when I followed up on 26th July, I was told the courier receipt was invalid — which makes absolutely no sense.

The item was delivered. The tracking was shared. Still, Amazon chose to reject the refund without proper justification. The most shocking part? The support agent abruptly disconnected my call, without giving a resolution.

This shows complete disregard for customer effort and time. It’s frustrating that even after doing everything correctly, Amazon failed to support a legitimate case.

If Amazon expects customers to take responsibility for self-shipping, then they must also be accountable for honoring valid delivery proofs. Highly disappointed!

I’ve been a loyal Amazon customer for years, but this recent experience has made me rethink that loyalty. I purchased a PC case that claimed to support my hardware (GPU and cooler), but it didn’t. After paying over $75 to return it, I was hit with a 15% restocking fee. Amazon’s response? They claimed it wasn’t the seller’s fault—without any real investigation—and even crossed out my honest 1-star review to protect the seller’s reputation.

Amazon appears more interested in shielding third-party sellers than holding them accountable for misleading listings. Their so-called “A-to-Z Guarantee” means little when customers are ignored and penalized for trusting the platform.

Thankfully, there are now better alternatives:
• Costco Next: Leverages Costco’s reputation with trusted vendors and real member support.
• Walmart+: Offers fast shipping, transparent return policies, and in-store support.
• Best Buy: Provides knowledgeable staff, clear tech specs, and no-hassle returns—especially for electronics and PC parts.

If Amazon continues this trend of protecting sellers at the customer’s expense, they’ll lose buyers to platforms that value fairness and transparency. Be warned: don’t assume Amazon has your back anymore.

Il 25 marzo scorso ho acquistato un apparecchio per magnetoterapia therapist e seguendo le istruzioni o potuto appurare che questo aparecchio a migliorato la mia salute in termini di cervicale,sciatalgia, e infiammazione muscolare.
Grazie anche a Patrizia di therapist e dei suoi consigli .
Anche se a un costo vale la pena e sono ampiamente soddisfatto.
Lo consiglio a tutti che necessitano di risolvere i problemi della cervicale o dolori muscolari .