Angel Remy Reviews 

Amazing customer service, I made an error with my address and customer service was amazing with me and got the issue resolved for me

Great service from start to finish quick delivery

This is my 3rd time buying hair from angel remy I couldn't recommend them more. Quick delivery guaranteed before 1pm the next day and the hair itself is fabulous 👌 I wouldn't buy from anywhere else the quality of the hair is well worth the price xx

Had a small issue with my order customers services replied within hrs and rectified the problem straight away. They were polite and helpful

Amazing as usual

Great quality extensions, been using you for years. Always great customer service. Always use next day delivery before 9am, expensive but never lets me down.

Honestly the hair has been unreal been using this for a month now one of my clients already had this hair in her head when she come to me already had it for 4 months and her hair was so thick and full and silky still 100% recommend,I used to swear by viola hair but this has been the best so far this year hopefully will carry on being as thick and silky as it is🫶🏽🤞🏽

Absolutely awful company. I returned an item as discussed via email. Paid for a new different item and theu charged me for the return item!!
DO NOT RECOMMEND

Really good hair quality.

Great company , easy to work with , helpful ,

Hairdresser ordered my new hair from me from here. 24’ White blonde nanos. Wasn’t white blonde as it was orange. Knotty. Really bad quality I’ve been wearing hair extensions for years and never had anything like it. Refused a refund and customer service is shocking. Lasted not even a week in my head. You have had contact with my hair dresser as you’ve sent the hair back

Love this hair wouldn’t go any where else

Great hair, fast service

TERRIBLE HAIR BAD QUALITY AND VERY BAD CUSTOMER SERVICE !!!!!!Stay clear of this hair company. The quality Is the worst I have ever known in thirty years of using hair extensions. The customer service is even worse.
After being advised to use this hair, I switched over from my usual hair provider but unfortunately this was a disaster for me. The hair is such a low quality within weeks, it began to shed, fall out,
Lost shine ended up looking shabby, my hairdresser noticed
On the first rotation of this hair, but as this fell a day before my 50th birthday and a time where I had many celebrations planned and trips away, I had no choice but to have the hair refitted. Unfortunately, this just looked ridiculous, and I had to have it all taken out which ruined many of my celebrations. Angel Remy hair was contacted, sent pictures, and the situation explained to them. They firstly refused to speak to me and held no compassion towards me and wouldn't even respond to my emails. They then proceeded to explain to my hairdresser that because I didn't contact them within the time limit of what they say is acceptable they refused to assist this issue further. The Hair
Was not even 8 months old? I have had hair from other companies that lasts well over 12 months and would still be fit to use again if necessary. I understand that maybe i should have contacted angel remmy hair
Within weeks of me realising how low quality the actual hair was, but there was a lot going on and as stated they were contacted only weeks really after their hair policy had ran out, so in my opinion are really being so pedantic to avoid blame.
And there statement of explaining to me that I was out of time was only by weeks is so lame and a little bit of understanding and customer care wouldn't have gone a miss in this situation.Regardless of rules regulations. I am now having to individually take this company to court. As it is disgusting that they feel they can sell Such a low quality product for such a high price, and then seemingly not give any customer service and cashing on the rules and regulations. I feel anybody wanting to purchase angel remy hair needs to rethink that decision as they will most likely be very disappointed. Fortunately, I am able to go and back to my original supplier, Who clearly have more business sense. More business morals and business experience as I have never been let down
Like this by anybody else in the hair industry. No doubt the company will respond with. They don't guarantee the hair after 6 months. Well, they should for the price they charge and they should certainly retrain their staff, including the management, to have a little bit more compassion and care For customers that have most certainly been sold faulty. Dodgy, rubbish, bad quality hair. They will not assist a customer when such a harsh experience has been had. It's a shocking way out and you as a company should be ashamed of yourself. I will now have to take this to a small claims court.
More to alert in the general public How you a company are happy to take money from clients
And give a terrible, low quality product in return with little to none customer service. I feel the need to express to as many people as I possibly can The experience that i've had with you as a company and will do that on as many platforms as I can as I hope nobody has to go through the same experience as I did. Shame on you angel remmy no matter you're reply or time line excuse you're company sold a bad product and washed you're hands of the disaster by copping out on a time period clause of weeks shame on you.

The company's reply of ' had hair 8 months and didn't complain' is a cop out. Firstly, hair should last more than 8 months with the correct aftercare. I've purchased hair from Hair kings and it's lasted over 12 months and still looked great, secondly I visited my hair dresser for my first rotation just months after receiving hair, it was noticed that there was a difference in the quality of the hair by both of us and yes whilst I should have made contact with you then I had a lot going on, but to allow a customer to go through the ordeal I had to and waste good money on a very bad product and then to be so rude and unprofessional was really the icing on the cake, just a barrage of T's & C's that got youre company of the legal hook and clearly you have no customer service morals. If I could have rated my experience -1 I would have.

Great service, fast delivery.

I love their hair it last great ! And customer service is great . Been getting hair about 4 years now will not go els where

Great experience, lovely customer service, high quality products

I’m very happy with the delivery of my order, arrived a day later and the hair feels absolutely amazing. I have since custom coloured the hair for my client and the quality is still amazing, I’d like to highlights their customer service though because they are excellent and help you out with any enquiries you may have.
They’re quick in responding and do their best to help you out with any issues.

I would definitely recommend them, they seem like a company that care about their products and about their customers

Poor ratty quality hair and shocking customer service. Don’t bother waisting your money!