My item arrived promptly. Unfortunately, the product was not the correct fit. The chat feature actually works. I had to do a return and initiated it late in the day and someone(??) was available to... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great price for the quality. Other cages were three to four times more costly. Installation was simple. The roof was tricky and I needed a second helper to fasten the last bit together. Nice thing is,... Toon meer
Bedrijf heeft geantwoord
Website easy to navigate, price was lower than other sites and shipping was free and timely. The glider I purchased is sturdy and comfortable and was very easy to assemble.
I’m happy overall with my purchase, though the lounge chairs have a 160lb weight limit, which won’t hold an average sized adult. Good thing I’m a small woman! Probably should have read the descripti... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Aosom specializes in Outdoor Living, Home Decor, Sporting Goods, Health & Beauty and more. Aosom has quality products at awesome prices and free shipping.
Contactgegevens
27150 SW Kinsman Road, 97070, Wilsonville, Verenigde Staten
- 877-644-9366
- customerservice@aosom.com
- www.aosom.com
4,3
Uitstekend
2K reviews
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Antwoord van Aosom USA
We're happy to hear about your positive experience with our service and delivery! We appreciate your feedback regarding the pillow.
worse customer service ever
this is the worst company I dealt with I bought a tent for my store opening as a giveaway and if people like it I would stock it had it sent to my house and fed ex broke the label and changed labels twice put the wrong zip code I call Aosom and customer service is horrible no resolution they just read of a script I will mot purchase anything else from this company or will not recommend to any of my friends
1 juli 2026
Review zonder uitnodiging
Antwoord van Aosom USA
Hi, thanks for your feedback! We take feedback such as this very seriously and are here to help. We couldn't locate you're order with the information provided. We would like to further discuss this matter with you. For the fastest response you can email our support team at customerservice@aosom.com, or call us at 1-877-644-9366. We are eager to assist our customers and look forward to hearing from you.
I really like the product it was a pain…
I really like the product it was a pain to put together and the cushions keep coming off they don't stay on thinking about zip ties. I thought it opened up for storage you can put it over things to store it.
25 juni 2026
Antwoord van Aosom USA
We appreciate your feedback and are sorry to hear about the difficulties you experienced with assembly and the cushions. We understand your frustration regarding the storage expectation. We are always working to improve our products.
Antwoord van Aosom USA
We're so glad our crop cage protected your plants from the hailstorm. We appreciate your positive feedback!
Antwoord van Aosom USA
We're happy to hear that you found our product to be a great value and easy to assemble. We appreciate your positive feedback!
Antwoord van Aosom USA
We're so pleased to hear that your delivery was fast, the setup was easy, and the product met your expectations. Thank you for your positive feedback!
Very good price and well put together
1 juli 2026
Antwoord van Aosom USA
We're so happy to hear that you found our product to be a great value and well-made. Thank you for your positive feedback!
We received the pup tent within a…
We received the pup tent within a weeks time. The tent is made of very a durable tarp with sturdy rods to hold it up. It survived and still standing after a downpour. Highly recommend this item to everyone.
24 juni 2026
Antwoord van Aosom USA
We're so glad to hear our pup tent arrived quickly and performed so well, even through a downpour! Your positive feedback about its durability truly brightens our day. We appreciate you recommending it!
Antwoord van Aosom USA
We're so happy to hear that you had a great experience and are pleased with our product. Thank you for your positive feedback!
Easy check out and great communication…
Easy check out and great communication after sale all the way through delivery.
24 juni 2026
Antwoord van Aosom USA
We're so glad to hear that your checkout process was easy and that you experienced great communication all the way through delivery. Thank you for your wonderful feedback!
Item was shipped quickly and was kept…
Item was shipped quickly and was kept informed on status. Rug was just as nice as described.
23 juni 2026
Antwoord van Aosom USA
We're so pleased to hear your item arrived quickly and that you were kept informed every step of the way. It's wonderful to know the rug met your expectations!
Great Pool Shed
Actually this is a very sturdy shed
I would suggest reading through the directions before attempting putting it together
Definitely need 2 people
24 juni 2026
Antwoord van Aosom USA
We're so glad to hear you found the shed sturdy! We appreciate your excellent advice about reading the directions and having two people for assembly.
Quick delivery and constant updates
Quick delivery and constant updates! I knew where my product was at all times.
28 mei 2026
Antwoord van Aosom USA
We're so glad to hear that you had a positive experience with our delivery service and appreciated the regular updates! Thank you for your kind words.
These chairs are impossible to put…
These chairs are impossible to put together. The directions are terrible. If we can’t do it on the 3rd try they are going back.
I’m so disappointed. They looked nice on the website.
23 juni 2026
Antwoord van Aosom USA
We are very sorry to hear about the difficulty you're experiencing with assembling the chairs and the unclear instructions. We understand your frustration and disappointment, especially since the chairs looked appealing online. If you need further assistance, please feel free to contact our service center at 1-877-644-9366. We're happy to help!
Antwoord van Aosom USA
We're glad to hear you found our offering to be a good value. We appreciate your positive feedback!
Antwoord van Aosom USA
We're so pleased to hear that your ordering experience was easy and that the assembly process was straightforward. Thank you for sharing your positive feedback!
Antwoord van Aosom USA
We're so happy to hear that your item was nicely packed and easy to assemble! Thank you for sharing your positive experience with us.
we bought hearing aids and after ueing…
we bought hearing aids and after ueing them we cannot fit them on the charger becausethe larger battery does not fit
29 juni 2026
Antwoord van Aosom USA
Thank you for your feedback. We do not sell hearing aids. Upon reviewing your order, we can confirm that you purchased an office chair from us, so it appears this review may have been intended for a different company. If your review was posted in error, we kindly ask that you update it. If you were experiencing an issue with your office chair, please contact us we'd be happy to help.
I am trying to return a canvas gazebo…
I am trying to return a canvas gazebo top & I need the address to return it to. It had marks on it, I sent photos of the marks & still have heard nothing from you
20 juni 2026
Antwoord van Aosom USA
We are sorry to hear about the issue with the marks on your canvas gazebo top and the difficulty you've experienced with the return process. We understand your frustration regarding the lack of a response after sending photos. We are actively looking into your case and are reaching out to you. Thank you for your patience.
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