Ben Perkins from Apogee was a great help, he guided us through sorting our issue and remained calm and friendly throughout in the face of a difficult issue. Perfect service. Thanks again for the assis... Toon meer
Bedrijf heeft geantwoord
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I've had the pleasure of working with Paul Cooper on a number of projects and have always found him to be reliable, approachable and genuinely invested in helping his customers. What stands... Toon meer
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In 25 years of managing IT departments and small busineses, I've never expereinced such troublefree printers as the current suite of HP printers supplied & managed by Apogee. On the odd ocasion som... Toon meer
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Our experience working with Apogee has been incredible! The customer support is top quality! We highly recommend Colin! He most definitely is the best engineer out there! Any issues and it's fixed no... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
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Apogee is Europe’s largest multi-brand provider of print, document and process technology and outsource services.
Contactgegevens
Verenigd Koninkrijk
- www.apogeecorp.com
4,8
Uitstekend
519 reviews
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Daniel King was extremely helpful
Daniel King was extremely helpful. He was eager to help me providing frequent updates and only closed the job once I was happy. He is extremely professional and fixed my issue quickly and efficiently.
23 juli 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi Daniel, Thank you for leaving us a review and for giving us 5* feedback. We will be sure to give Dan King the great feedback.
Thanks again for taking the time to recommend us.
Sarah Uddin
Director of Customer Success & Experience
I find Apogee very helpful and…
I find Apogee very helpful and efficient to all issues that occur during work. Norman John especially is always going above and beyond to make sure we are well looked after.
I would recommend Apogee to any business and we are glad to be their customers.
16 juli 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi Tim, Thank you for leaving us a review and for giving us 5* feedback. We will be sure to give Norman the great feedback.
Thanks again for taking the time to recommend us and we look forward to our continued partnership.
Sarah Uddin
Director of Customer Success & Experience
Jason Goss was fantastically helpful
Jason Goss was fantastically helpful, managed to get the issue resolved very quickly
15 juli 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi Andrew, Thank you for leaving us a review and for giving us 5* feedback. We will be sure to give Jason the great feedback and so pleased he was able to resolve your issue so quickly, getting you back up and running.
Thanks again for taking the time to recommend us!
Sarah Uddin
Director of Customer Success & Experience
10/10
Our printer was broken all week and when I got in touch with Apogee, we were added to a technicians wait list and Jason G. was great he fixed it remotely and was all sorted within 5 minutes of him starting, thank you :)
28 juni 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi E L , Thank you for leaving us a review and for giving us 5* feedback. We will be sure to give Jason the great feedback and so pleased he was able to resolve your issue so quickly, getting you back up and running.
Thanks again for taking the time to recommend us!
Sarah Uddin
Director of Customer Success & Experience
I very rarely leave reviews but Andy…
I very rarely leave reviews but Andy Hinchliff is a great account manager! We have struggled with a lot of issues recently like our high additional bills, unclear prints usage reports ,scans quality ,etc. However Andy has sorted everything ! On top of that he is just a really kind, funny and optimistic person!
26 juni 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi Kamila, Thank you for leaving us a review and for giving us 5* feedback. We will be sure to give Andy the great feedback.
Thanks again for taking the time to recommend us!
Sarah Uddin
Director of Customer Success & Experience
Fast and efficient
Fast and efficient help for our never ending printer issues and thank you to Jason Goss for his patience with these issues.
19 juni 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi Sonal, Thank you for leaving us a review and for giving us 5* feedback. We will be sure to pass your great feedback onto Jason.
Thanks again
Sarah Uddin
Director of Customer Success & Experience
Matt Wadler has delivered an excellent…
Matt Wadler has delivered an excellent service to the microbiology team at Salisbury by supplying us with printer capability to action critical patient results at last minute for our service users. He was expertly helpful in identifying solutions for us and was highly reactive to our needs as a department. A big thank you from the microbiology team at Salisbury!
18 juni 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi James, Thank you for leaving us a review and for giving us 5* feedback. We will be sure to pass your great feedback onto Matt, who continues provide an amazing service.
Thanks again
Sarah Uddin
Director of Customer Success & Experience
Great customer service
Member of staff I spoke to (Yemi Yusuf) was very polite and helpful and was able to organise what I required quickly and efficiently
14 juni 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi Caroline, Thank you for leaving us a review and for giving us 5* feedback. We will be sure to give Yemi the great feedback.
Thanks again
Sarah Uddin
Director of Customer Success & Experience
Very professional…!
I’ve always found Andy Hinchcliffe easy to deal with. Very professional and knowledgable regarding all information presented or any questions I have regarding my current or potential new projects/plans.
13 juni 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi Matthew, Thank you for leaving us a review and for giving us 5* feedback. We will be sure to give Andy the great feedback.
Thanks again
Sarah Uddin
Director of Customer Success & Experience
Matt is always helpful
Matt is always helpful, professional and friendly and addresses all our problems as they come up.
12 juni 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi SD, Thanks so much for leaving feedback and giving us a 5* review. I would love to pass on the feedback to Matt and wondered if you had his last name or any other details. We look forward to hearing from you.
Thanks
Sarah Uddin
Director of Customer Success & Experience
Succinct resolution
You can always trust Matt to get the issues resolved quickly and efficiently.
12 juni 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi Toni, Thanks so much for leaving feedback and giving us a 5* review. I would love to pass on the feedback to Matt and wondered if you had his last name or any other details. We look forward to hearing from you.
Thanks
Sarah Uddin
Director of Customer Success & Experience
We had an issue connecting to our…
We had an issue connecting to our office printer and from the moment I raised the ticket Ben Perkins from Apogee Corporation Ltd was in touch and communication was 10/10 from start to finish. Ben contacted me this morning via phonecall as pre - arranged and helped resolve the issue very smoothly, he also shared some helpful info with me that I can now share with my team in terms of accessing our online profiles where we can view our transaction history/ change pins etc.
Thanks for your help Ben!
7 juni 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi, Thank you for leaving us a review and for giving us 5* feedback. We will be sure to give Ben the great feedback.
Thanks again
Sarah Uddin
Director of Customer Success & Experience
Andy at Apogee is good at keeping in…
Andy at Apogee is good at keeping in touch and reviewing the account on a regular basis
6 juni 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi Greg, Thank you for leaving us a review and for giving us 5* feedback. We look forward to our continued partnership.
Kind regards
Sarah Uddin
Director of Customer Success & Experience
great service
Jason Goss was very friendly, efficient and helpful
5 juni 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi Sam, Thank you for leaving us a review and for giving us 5* feedback. We will be sure to give Jason the great feedback.
Thanks again
Sarah Uddin
Director of Customer Success & Experience
Going above and beyond
I would like to commend Paul Newton (4043) for his exceptional service. Despite being booked for a different job at our site in YORK NR, Paul took the time to have a look at our other printer and explained the possible cause of the issue! He often gets booked in our site and we have become familiar with his service. His efficiency and willingness to assist are greatly appreciated, and we cannot thank him enough! Thank you, Paul, for your outstanding support! We will make sure not to repeat such a simple mistake again, Paul and we have logged a job for this other printer and we hope to see you again soon!
5 juni 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi DG, Thank you for leaving us a review and for giving us 5* feedback. We will be sure to pass on the wonderful feedback to Paul Newton, it seems he is doing a stirling job and going above and beyond for our customers.
Thanks again
Sarah Uddin
Director of Customer Success & Experienc
Recommended
Quick response, quickly resolved. Welington was really helpful, and phoned to check everything was ok.
4 juni 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi Gaynor, Thank you for leaving us a review and for giving us 5* feedback. We will be sure to give Welington the great feedback.
Thanks again
Sarah Uddin
Director of Customer Success & Experience
Outstanding
Excellent, efficient and friendly customer service from Norman!
22 mei 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi Katriye, Thank you for leaving us a review and for giving us 5* feedback. We will be sure to give Norman the great feedback and I'm pleased you a happy with the service he provides.
Thanks again
Sarah Uddin
Director of Customer Success & Experience
Antwoord van Apogee Corporation
Hi Irina, Thank you for your review and for giving us 5* feedback.
Kind regards
Sarah Uddin
Director of Customer Success & Experience
Technician Simon Harding was extremely…
Technician Simon Harding was extremely helpful , considerate, very professional and efficient in providing a resolution to an urgent situation. High quality service.
8 mei 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi Lynne, Thank you for leaving us a review and giving us 5* feedback. It's lovely to hear such wonderful feedback for Simon and I will be sure to pass on the feedback.
Thanks again
Sarah Uddin
Director of Customer Success & Experience
SUPER HELPFUL
SUPER HELPFUL
Matt Wadler is always so responsive and helpful whenever we need him. Helped get our printer working again after a network issue (that still isnt resolved by IT) downed our printer which is essential to our service here at anticoag.
2 mei 2024
Review zonder uitnodiging
Antwoord van Apogee Corporation
Hi Dannie, Thank you for leaving us a review and giving us 5* feedback. It's lovely to hear such wonderful feedback for Matt, who I know cares a great deal about enabling your teams to work as efficiently as possible. I will be sure to pass on the feedback.
Thanks again
Sarah Uddin
Director of Customer Success & Experience
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