They have a very responsive customer service. I ordered a handwash that has at some point been updated, but kept the same model number. They had the old picture on their website. I emailed them as so... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Superb communication and care are the primary reasons for the 5 stars. This was after ordering a wrong part initially by mistake and then being helped to source the right one. Delivery fast and reliab... Toon meer
Bedrijf heeft geantwoord
Fast and efficient delivery of a suitable replacement part at a very reasonable price. What’s not to like. I will certainly look to Arcanu as my first port of call for my future plumbing needs.
Bedrijf heeft geantwoord
Arcanu supplied me with thermostat two years ago. Last week I sent an email informing them it had stopped working which prompted an extremely quick response and I received a new thermostat the next mo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Arcanu is the one-stop solution for all your plumbing, heating and home improvement needs! Whether you're facing chilly winter nights or dreaming of transforming your living space. We specialise in supplying heating & plumbing parts such as immersion heaters, expansion vessels, multiblocs, and thermostats. We also offer a range of electrical fittings, sockets & switches. Arcanu supply a series of fires and stoves as well as cylinders, showers and water heaters.
Contactgegevens
Athal Group - Unit A, 82 James Carter Road, IP28 7DE, Mildenhall, Verenigd Koninkrijk
- support@arcanu.com
- www.arcanu.com
4,8
Uitstekend
84 reviews
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Excellent service from Arcanu ⭐️⭐️⭐️⭐️⭐️
28 juli 2025
Antwoord van Arcanu
Thank you for the positive review! We're committed to excellent service and are happy to hear they lived up to your expectations!
Very quick free delivery and best price…
Very quick free delivery and best price I could find online. I would use this company again
21 juli 2025
Antwoord van Arcanu
Thanks for the great review! We are glad that we offered the service you were looking for. We’d be happy to help you again!
Antwoord van Arcanu
Thank you for your feedback! We're glad you’re happy with our prices and fast, secure delivery.
Good price,quick delivery.
2 juli 2025
Antwoord van Arcanu
Thank you for the positive review! We are glad to hear that you had a great experience with us!
Excellent service
14 juli 2025
Antwoord van Arcanu
Thank you for the great review! We are glad to hear you were happy with our services - we hope to see you again in the future!
Antwoord van Arcanu
Thanks for the great review! We are glad to hear you were happy with the value and quick delivery!
Excellent service at great price
Excellent service at great price, delivery then next day, will use again
1 juli 2025
Antwoord van Arcanu
Thank you for the positive review! We strive for great service and are glad to hear they met your expectations!
Antwoord van Arcanu
Thank you for the great review! We are happy to hear you had a wonderful experience with us!
Good price and delivered on time
Good price and delivered on time. What more can you ask for.
20 juni 2025
Antwoord van Arcanu
Thank you for the positive review! We are glad to hear that you had a great experience with us!
Antwoord van Arcanu
Thank you for the positive feedback! We are glad to hear you're happy with the service received!
Antwoord van Arcanu
Thank you for the great review! We are glad to hear you are happy with the services we offer!
Antwoord van Arcanu
Thank you for your feedback! Glad you’re happy with our prices and fast, secure delivery.
Antwoord van Arcanu
We appreciate your continued support and positive feedback! We’re glad to consistently meet your expectations.
Quality product at value for money…
Quality product at value for money price with quick delivery
28 mei 2025
Antwoord van Arcanu
Thanks for your review! We're happy you’re pleased with the quality, price, and quick delivery!
Great company & superfast delivery.
After searching the net for a plumbing part, Arcanu came up the cheapest. I did my research to find out if they were a respectable company and they were. Ordered my part which was quick & easy. Prompt emails with an invoice & tracking. Delivery was very quick through Royal Mail. Would l use them again? Most definitely. Thank you Arcanu 😊
2 juni 2025
Antwoord van Arcanu
Thank you for your positive feedback! We are committed to delivering excellent service and are glad to hear you found us efficient and dependable.
Easy site to find what I was looking…
Easy site to find what I was looking for and Very prompt delivery,
22 mei 2025
Antwoord van Arcanu
Thank you for the great review! We are glad to hear that you had a positive experience with us!
Great customer service.
The part was very competitively priced and was speedily dispatched.
There was an issue with the courier but customer service for this seller were very prompt and sensitive with addressing my concerns.
I would definitely recommend buying from this seller.
23 mei 2025
Review zonder uitnodiging
Antwoord van Arcanu
Thank you for a positive review! We are glad to hear that your issue was resolved quickly and you were happy with the overall service!
the service was prompt
the service was prompt, efficient, and trouble free.
No nonsense, delays or hassles.
Great company
19 mei 2025
Antwoord van Arcanu
Thank you for such a positive review! We are glad to hear you were happy with our service.
The delivery was excellent
The delivery was excellent, only problem I thought was it could of done with a bit of packaging around the part
14 mei 2025
Antwoord van Arcanu
Thank you for your feedback! We are glad to hear you were happy with the delivery, we will have a look into your comment about packaging as we make every effort to ensure our products are delivered intact.
Antwoord van Arcanu
Thank you for the great feedback! We are so glad to hear you are happy with the service you received!
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