We ordered a new canteen of cutlery to replace the set of mis-matched knives and forks we had accumulated over the years. We wanted something that was timeless and could stand up to normal family... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I recently contacted Arthur Price regarding a material issue with a few pieces from my Signature Echo cutlery set. I was incredibly impressed by how helpful, polite, and swift their customer service t... Toon meer
Bedrijf heeft geantwoord
I would have greatly appreciated to have been told I had to pay duties and taxes : Spanish VAT and ancillary costs from FedEx. In fact, you receive GBP 90 and I paid double!
Bedrijf heeft geantwoord
I am delighted with my recent purchase from Arthur Price. I was specifically looking for individual teaspoons rather than a whole set, and they were the perfect solution. The quality is outstanding—th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop Arthur Price cutlery sets, tableware and gifts for the home. Arthur Price is a UK based family owned business founded in 1902.
Contactgegevens
Unit 1 - 6 Britannia Way, WS14 9UY, Lichfield, Verenigd Koninkrijk
- 01543 257775
- enquiries@arthurprice.com
- www.arthurprice.com
4,6
Uitstekend
147 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van Arthur Price
Good afternoon Rik,
Thank you for sharing this lovely feedback with us!
Kind regards,
Jeevan.
Good service
Good service, good quality, beautiful product. Fast international delivery
18 augustus 2026
Antwoord van Arthur Price
Good morning,
Thank you for sharing this feedback with us!
Best wishes,
Kayleigh.
Prompt delivery and good price
17 augustus 2026
Antwoord van Arthur Price
Good morning Evelyn,
Thank you for sharing this lovely feedback with us!
Best wishes,
Kayleigh.
High quality cutlery and excellent customer service
Good quality cutlery and excellent customer service
17 augustus 2026
Antwoord van Arthur Price
Good morning Karen,
Thank you for taking the time to share this lovely feedback with us, we're very happy to hear you feel this way!
Best wishes,
Kayleigh.
Thank you!!
14 augustus 2026
Antwoord van Arthur Price
Good morning Tibor,
You're very welcome! Thank you for purchasing from us!
Best wishes,
Kayleigh.
Colour fading after less than 6 months, poor after care
Bought the champagne cutlery set less than six months ago and the finish on every piece has already started fading. I followed the care instructions to the letter, so this is not misuse.
What takes it to one star is the aftercare. I emailed customer care and heard nothing. I chased and heard nothing. I then filled in the contact form on the website and still nothing, not even an acknowledgement.
For a brand that sells itself on heritage and quality, being ignored on a faulty set is very poor. I would not buy again.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Arthur Price
Good afternoon Steve,
We're very sorry to hear you feel this way and that the team haven't been in touch yet. If you email marion.toon@arthurprice.com with your order number and photos of your cutlery, this will be looked into for you.
Best wishes,
Kayleigh.
Beautiful, high quality and great service
Beautiful, quality cutlery. Beautifully packed. Delivered in a timely fashion. What's not to love? Also, the sample service was excellent in helping my choice.
3 augustus 2026
Antwoord van Arthur Price
Good afternoon,
Thank you for sharing this feedback with us, we're very happy to hear you feel this way about our cutlery and that you found the sample service useful!
Best wishes,
Kayleigh.
Antwoord van Arthur Price
Hi Margaret,
Thank you for leaving us this lovely review, we're very happy to hear you feel this way about our products and glad you found what you were looking for.
Kind regards,
Jeevan.
Very happy overall
The website was easy to find and easy to use. I sent a couple of emails with questions that were answered promptly and honestly. I received the cutlery set after the date promised, but this was due to the local DPD service and not Arthur Price staff. I would recommend and would use again. Now I'm off to try the cutlery which looks fabulous.
10 augustus 2026
Antwoord van Arthur Price
Good morning,
Thank you for sharing this feedback with us and we're sorry to hear there were issues with the DPD delivery, but we're glad these have been resolved and you now have your cutlery! Enjoy every meal 😊
Best wishes,
Kayleigh.
This is a good product
This is a good product, however when I saw the 100 plus euro / £ shipping cost I presumed that was the cost, however I had to pay some 180 euro import costs to your chosen shipper, disappointing.
At point of sale you should have made me aware!
7 augustus 2026
Antwoord van Arthur Price
Good morning Michael,
We appreciate you taking the time to share this feedback with us and we'll pass your comments along to the team and will make them aware.
Best wishes,
Kayleigh.
I aI am delighted with my recent purchase …
I am delighted with my recent purchase from Arthur Price. I was specifically looking for individual teaspoons rather than a whole set, and they were the perfect solution. The quality is outstanding—they have a beautiful, timeless design and a wonderful shine. They are exactly the right size and feel great to use. I would highly recommend them to anyone looking for high-quality cutlery.
31 juli 2026
Antwoord van Arthur Price
Hi,
Thank you for leaving us this great review, we're very happy to hear you feel this way about our products!
Kind regards,
Jeevan.
Antwoord van Arthur Price
Hi Coral,
Thank you for leaving us this lovely review, we're very happy to hear you feel this way about our products and service!
Kind regards,
Jeevan.
Good choice of products
Good choice of products, easy to use website and check out process. Great prices too with 40% off!
29 juli 2026
Antwoord van Arthur Price
Hi,
Thank you for leaving us this review, we're happy to hear you feel this way about Arthur Price.
Best wishes,
Jeevan.
Antwoord van Arthur Price
Hi Keith,
Thank you for leaving us this lovely review, we're very happy to hear you feel this way about our products and service!
Best wishes,
Kayleigh.
My purchases are very delayed
My purchases are very delayed. They haven't been delivered yet. O need help to solv this problem.
5 augustus 2026
Antwoord van Arthur Price
Good morning Lara,
We're very sorry to hear this and will be happy to help get it resolved. If you email marion.toon@arthurprice.com with your order number, this matter will be investigated for you.
Best wishes,
Kayleigh.
Happy Customer!
Great price in the sale, quick delivery well packaged. A query was dealt with quickly and in a friendly manner, well done and thankyou .
5 augustus 2026
Antwoord van Arthur Price
Good morning Sheelagh,
Thank you for sharing this lovely feedback with us, we're very happy to hear you feel this way!
Best wishes,
Kayleigh.
One item was delivered incorrect size
One item was delivered incorrect size. Table knife instead of dessert knife ordered.
4 augustus 2026
Antwoord van Arthur Price
Good afternoon Sandra,
We've very sorry to hear this has happened. If you email marion.toon@arthurprice.com with your order number, she'll be able to look into this for you and help get it resolved.
Best wishes,
Kayleigh.
product excellent delivered on time
3 augustus 2026
Antwoord van Arthur Price
Good afternoon Tom,
Thank you for sharing this fantastic feedback with us, we're so happy to hear you feel this way!
Best wishes,
Kayleigh.
Easy to order
Easy to order. Very quick delivery. Good quality product. Fantastic service. Thank you!
31 juli 2026
Antwoord van Arthur Price
Good morning,
We appreciate you taking the time to share this lovely feedback with us!
Best wishes,
Kayleigh.
Excellent quality as always and very…
Excellent quality as always and very quick delivery xxx
31 juli 2026
Antwoord van Arthur Price
Good morning,
Thank you for taking the time to share this lovely feedback with us!
Best wishes,
Kayleigh.
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