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Arthur Price Reviews 

147
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

We ordered a new canteen of cutlery to replace the set of mis-matched knives and forks we had accumulated over the years. We wanted something that was timeless and could stand up to normal family... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently contacted Arthur Price regarding a material issue with a few pieces from my Signature Echo cutlery set. I was incredibly impressed by how helpful, polite, and swift their customer service t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would have greatly appreciated to have been told I had to pay duties and taxes : Spanish VAT and ancillary costs from FedEx. In fact, you receive GBP 90 and I paid double!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am delighted with my recent purchase from Arthur Price. I was specifically looking for individual teaspoons rather than a whole set, and they were the perfect solution. The quality is outstanding—th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bestekwinkel
  2. Woonwinkel

Geschreven door het bedrijf

Shop Arthur Price cutlery sets, tableware and gifts for the home. Arthur Price is a UK based family owned business founded in 1902.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

147 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(147)

129 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very good small spoons

Very good small spoons. Excellent quality

19 mei 2026
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Antwoord van Arthur Price

Hey Jessica,

Thank you for sharing this feedback with us. We're very happy to hear you feel this way!

Best wishes,
Jeevan.

Beoordeeld met 5 van de 5 sterren

They where very quick in sending the…

They where very quick in sending the article and came well package and would buy again

10 juli 2026
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Antwoord van Arthur Price

Good morning,

Thank you for sharing this feedback with us. We're very happy to hear you feel this way!

Best wishes,
Kayleigh.

Beoordeeld met 5 van de 5 sterren

Nice cutlery

Nice cutlery. 10 out of 10. Can't fault them. Quality items. Fast delivery. What is not to like.

29 juni 2026
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Antwoord van Arthur Price

Good morning James,

We're so happy to hear you feel this way and we appreciate you sharing this feedback with us!

Best wishes,
Kayleigh.

Beoordeeld met 5 van de 5 sterren

Excellent Quality & Fantastic Service

We originally bought a full Arthur Price cutlery set when we got married three years ago. Over that time, we’d somehow managed to lose a handful of knives, forks and spoons—a complete mystery, although there are a lot of teenagers in the house!

We were able to replenish most of our set. Unfortunately, the matching forks and spoons were no longer available as the range has since been updated, but the replacements are still the same excellent quality and are very reasonably priced.

What really impressed us was that when we compared the replacements with our original cutlery, which we’ve used every day for the past three years, they still looked as good as new. That really speaks for the quality and durability of Arthur Price cutlery.

We’re hoping this beautiful cutlery set will last us for the rest of our lives.

2 juli 2026
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Antwoord van Arthur Price

Good morning Elle,

Thank you for sharing this lovely feedback with us, we're so happy to hear you feel this way!

Best wishes,
Kayleigh.

Beoordeeld met 5 van de 5 sterren

Wonderful Willow Canteen!

Easy ordering and prompt delivery! Goods arrived well packaged.
This is a gift but had a peek and it looks like everything is of a high quality. The set seems well balanced to handle. The presentation box is also of a high quality.

Would order again!

8 juli 2026
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Antwoord van Arthur Price

Good morning,

We appreciate you taking the time to share this feedback with us, we hope the recipient loves their gift!

Best wishes,
Kayleigh.

Beoordeeld met 5 van de 5 sterren

Good value and excellent service

Good value and excellent service

8 juli 2026
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Antwoord van Arthur Price

Good morning Amanda,

Thank you for taking the time to share this feedback with us, we're very happy to hear you feel this way!

Best wishes,
Kayleigh.

Beoordeeld met 4 van de 5 sterren

The customer service exceeded my expectations

I reached out to customer service before ordering a set of silver plated cutlery that was on sale. Regular price approx $3500 CAD on sale $720. It seemed too good to be true, hence my inquiry before purchasing. I wanted to ensure the quality was high despite the sale price. I was assured that the quality was high, the cutlery is coated with silver in the UK and there is a 50 year warranty.
The set arrives and there is no paperwork to indicate any warranty and several pieces are scratched and not coated properly right out of the packaging. I reached back out to customer service who had previously responded quite rapidly, now its been a week and nothing.
Arthur Price gets the stainless steel cutlery made in Asia and coats them with silver locally, although worth mentioning their sterling pieces are still made 100% in the UK. Following my original review, the company responded rapidly and i was in touch with Marion. She deserves 5 stars for her efforts and understanding. The lady i was previously dealing with was on holidays which explains no response but Marion still seemed apologetic. She relayed to me that on their end the team all agreed i was sent pieces that do not meet their quality standards. She worked with me to come to a resolution that seemed only focused on making things right for me. Some of the cutlery i recieved seemed to be of the quality one has in mind when they think of Arthur Price, so im convinced i was just unlucky with my set.

29 juni 2026
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Antwoord van Arthur Price

Good morning Amy,

We're very sorry to hear you feel this way and have had issues with your cutlery. We are more than happy to look into this and get it resolved – please can you email marion.toon@arthurprice.com with your order number and any photos of the scratched cutlery and she'll look into this for you.

Best wishes,
Kayleigh.

Beoordeeld met 1 van de 5 sterren
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Antwoord van Arthur Price

Good morning Martin,

We've very sorry to hear your cutlery hasn't arrived yet. If you email marion.toon@arthurprice.com with your order number, she'll look into this for you.

Best wishes,
Kayleigh.

Beoordeeld met 5 van de 5 sterren

Always reliably excellent

Always reliably excellent, classic quality and possible to find replacements of what I bought before after the cutlery fairy has taken off with them. Thank you!

17 juni 2026
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Antwoord van Arthur Price

Hi,

We appreciate you sharing this feedback, thank you!

Kind regards,
Jeevan.

Beoordeeld met 4 van de 5 sterren

Wedding gift

I ordered some cutlery as a wedding gift. It arrived on time and each piece was well wrapped. I've docked one star because ideally I would like it to have been delivered directly to the wedding couple, but as there was no option for gift wrap or to include a message, I had it delivered to me. I'm glad I did because the box it came in was rather battered, not ideal for a gift. I've re-wrapped it and put it in a gift bag to take to the wedding. The cutlery looks very nice and of good quality, but I can't comment further as it wasn't my choice and I'm not the one who'll be using it.

24 juni 2026
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Antwoord van Arthur Price

Hi Lorraine,

We appreciate you sharing this feedback with us, we hope the gift is well received. Thank you!

Kind regards,
Jeevan.

Beoordeeld met 5 van de 5 sterren

Excellent service by Arthur Price from…

Excellent service by Arthur Price from ordering until delivery . Delivery was brilliant by DPD . The quality of my ordered items were no less than i would have expected from such a prestigious company . Thank you Arthur Price ⭐️⭐️⭐️⭐️⭐️

30 juni 2026
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Antwoord van Arthur Price

Hi David,

We appreciate you sharing this great feedback with us, thank you!

Kind regards,
Jeevan.

Beoordeeld met 5 van de 5 sterren

Great service from the company…

Great service from the company replacing damaged items under their guarantee .
Spoke to a couple of members of staff , helpful & efficient solving issues .

30 juni 2026
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Antwoord van Arthur Price

Hi,

We appreciate you sharing this feedback with us, we are glad you had a great experience, thank you!

Best wishes,
Jeevan.

Beoordeeld met 5 van de 5 sterren

great customer service

great customer service

29 juni 2026
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Antwoord van Arthur Price

Hi,

We appreciate you sharing this feedback with us, thank you!

Kind regards,
Jeevan.

Beoordeeld met 5 van de 5 sterren

A delight to deal with a professional & helpful organisation

The service given was helpful and friendly and delivery was made on the due date .The quality of the product a carving set which was a twenty first birthday present was excellent .

29 juni 2026
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Antwoord van Arthur Price

Hi,

We appreciate you sharing this feedback with us, thank you!

Best wishes,
Jeevan.

Beoordeeld met 5 van de 5 sterren

Straight forward ordering and quick…

Straight forward ordering and quick delivery on a day to suit my schedules. One item was missing I emailed to inform and it was sent out immediately.
Very good quality cutlery.

26 juni 2026
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Antwoord van Arthur Price

Good morning,

Thank you for taking the time to share this feedback with us, enjoy your new cutlery!

Best wishes,
Kayleigh.

Beoordeeld met 5 van de 5 sterren

I bought some additional Sienna cutlery…

I bought some additional Sienna cutlery to add to the set I already have. Great quality, great price and superfast delivery. Very happy with my purchase...I may add a bit more the next time there is a sale on!

26 juni 2026
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Antwoord van Arthur Price

Hi,,

We appreciate you sharing this feedback with us, thank you!

Best wishes,
Jeevan.

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