Fast claim settlement of my Medical Evacuation Claim :) It was great experience with this company so far . I got full support from Team, Especially Mr. Gagan Deep Jain , who helped me lot during my... Toon meer
Bedrijf heeft geantwoord
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Choosing ASC360 was one of the best decisions I made for the EBC hike. My spo2 dropped to 50 in Dingboche and after my guide coordinated with them around 630am, i was immediately asked to go to near... Toon meer
Bedrijf heeft geantwoord
I’m very satisfied with the service provided. No one ever wants to call upon their insurance provider because it means something has gone wrong but if they do, they want the service promised. I was... Toon meer
Bedrijf heeft geantwoord
I mailed them to know claim process for flight cancellations and trip delay which happened due to Nepal riots. Two days later they reply and DO NOT tell me the process or docs required , but ask that... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ASC360 is India’s First and Biggest Adventure Safety Company which offers globally benchmarked safety and rescue solutions for high-level adventure sports and travel, led by a passionate team of professionals. Our promise is to do whatever it takes in every situation. As pioneers in the field, we also aim to build local safety infrastructure for the adventure community, providing trusted experiences and informed advice that inspires thrill-seekers across the globe.
Contactgegevens
A-87/5, Wazirpur Industrial Area Road, 110052, Delhi, India
- 8448765102
- info@asc360.com
- www.asc360.com
4,4
Uitstekend
89 reviews
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Rescued while attempting Lobuche east peak
An unfortunate event that occurred during our attempt to summit Lobuche on November 6, 2023. My Wife Aakansha & I - Ankur, embarked on the climb from Lobuche High Camp in the early hours of that day.
Around the midway point of our ascent,I suffered a knee injury, compelling us to make the difficult decision to abandon the summit attempt and initiate our descent. We began our descent at approximately 4 am, and by 6:30 am, we returned to Lobuche High Camp. Recognizing the severity of the situation, we immediately sought to contact both our insurance provider, ASC 360, and our tour operator, Himalayan Wonders, to request assistance for the rescue operation.
The communication devices available at Lobuche High Camp were non-functional. The radio phones were not working, and the absence of a mobile cell network further complicated our efforts to establish contact. Fortunately, we were informed by a local cook at the high camp that there might be a possibility of mobile network reception on a nearby peak.
With my porter and climbing guide, my wife ascended to the nearby peak, and around 11 am, we established communication with ASC 360 and Himalayan Wonders. We provided them with the details of the incident, including the nature of the injury, our location, and the need for an immediate rescue.
The rescue operation, coordinated by the respective teams, was initiated, and we are thankful to Anshul and the team ASC! Around 3 pm, we were rescued from Lobuche high camp, and were transported to Lukla, from where we checked into our lodge.
6 november 2023
Review zonder uitnodiging
Antwoord van Adventure Sports Cover 360
Dear Ankur and Aakansha,
We sincerely appreciate your detailed account of the unfortunate incident during your Lobuche summit attempt. Your safety is our utmost priority, and we're relieved to hear that the coordinated efforts of ASC 360 and Himalayan Wonders facilitated a swift and successful rescue operation.
We understand the challenges posed by non-functional communication devices, and we're grateful for your resourcefulness in finding an alternative solution. Anshul and the entire ASC 360 team are dedicated to ensuring the well-being of our clients, and we're pleased to have been of assistance in your time of need.
Wishing you both a speedy recovery, and we remain at your service for any further assistance or inquiries.
Warm regards,
Team ASC360
ASC 360 team is super attentive to…
ASC 360 team is super attentive to customer queries and their adventure insurance is the best fit for the trekkers. Anshul helped get me the insurance at the last moment and made my trek tension free.
29 oktober 2023
Review zonder uitnodiging
Antwoord van Adventure Sports Cover 360
Thank you for your kind words! We're delighted to hear that Anshul and our team could assist you promptly, making your trek worry-free. Safe travels on all your adventures! 🌍✨
Helicopter evacuation
Very good service! I fell sick at Everest Base camp, I called their emergency number in Nepal and their doctor recommended some medication and supplementary oxygen as my oxygen was 58. Next morning at 6.30am, I was evacuated to Lukla and then to Kathmandu hospital. I was discharged after one day of hospitalisation. ASC company took good care of me. I recommend them to all my trekking and climbing buddies.
23 mei 2023
Review zonder uitnodiging
Antwoord van Adventure Sports Cover 360
Dear Chen Xiaoyi,
Thank you for sharing your experience with ASC360. We are delighted to hear that our swift responses played a crucial role in ensuring your Helicopter evacuation during your time at Everest Base Camp.
At ASC360, our commitment is to provide comprehensive support and swift responses to emergencies. Your recommendation is valuable to us, and we look forward to assisting you and your fellow adventurers in the future.
Wishing you continued health and successful journeys.
Regards
ASC360 Team
Nice service
4 november 2023
Review zonder uitnodiging
Antwoord van Adventure Sports Cover 360
Our team works hard to provide the best services, and it's rewarding to see that reflected in your feedback.
Jitender Singh good
4 november 2023
Review zonder uitnodiging
Antwoord van Adventure Sports Cover 360
Our team works hard to provide the best services, and it's rewarding to see that reflected in your feedback.
Amazing service from Jatinder Singh as…
Amazing service from Jatinder Singh as I wanted insurance on urgent basis and for which he went extra mile. Thank you so much for this service.
3 november 2023
Review zonder uitnodiging
Antwoord van Adventure Sports Cover 360
Thank you for your kind words! 🌟 We're thrilled to hear that Jeetender Singh went above and beyond to assist you with your urgent insurance needs. Our team takes pride in providing exceptional service, and it's wonderful to know that Jeetender delivered on that commitment. If you have any more questions or if there's anything else we can help you with, please don't hesitate to reach out. Your satisfaction is our priority! 🚀
Hassle free & quick response
27 oktober 2023
Antwoord van Adventure Sports Cover 360
We're grateful for your support and thrilled to know that you're happy with our service response. We look forward to serving you again.
Shame on you!
My friend got scammed by these people after he had an accident.
11 mei 2021
Review zonder uitnodiging
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