Emailed 2 days ago, of asking support with 12 month agreement which I have entered in May, and never thought that I would be supported by such a high manner and empathy, as my car broke down and then... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I sent an email asking to cancel my membership card. Abbie replied very quickly,professionally,clearly and without any unnecessary questions and helped me right away! This company needs profession... Toon meer
Bedrijf heeft geantwoord
I emailed to cancel my membership as my current gym closes a little to early for my liking, i was directed to live chat where i spoke to Isobel, in which she handled the matter hastily and resolved... Toon meer
I emailed to cancel my membership (I’ve moved out of area, nothing wrong) and Sophie replied and confirmed the confirmation within a matter of minutes. Never had a response so quickly… usually lucky... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Direct debit collections, debt recovery, integrated software solutions and online digital marketing to attract new members for your gym or club.
Contactgegevens
Regus House, B908AG, Solihul, Verenigd Koninkrijk
- www.ashbourne-memberships.co.uk
4,9
Uitstekend
2K reviews
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Antwoord van Ashbourne Membership Management Services
Dear Rachel, thank you for taking the time to share such excellent feedback! Best wishes, Ashbourne
Good service overall
Good service overall. Payments taken on time. Very quick customer service (used the live chat). Abbie was very helpful and swift with cancelling my membership.
26 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear Tpaddon, thank you for your positive feedback, we really appreciate you taking the time to leave a review and Abbie was pleased to help. Best wishes, Ashbourne
Quick responses and efficient dealings
I had to cancel my membership due to moving locations with work, confirmed on email, had response the very next day confirming the cancellation date and that the final payment had been made… wasn’t with the gym long that uses this company for membership payments to comment, but original payments came out on the date agreed and cancellation was as agreed / notice upon sign up…
18 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear Wayne, thanks so much for sharing your experience with us, we really appreciate your feedback as we all work hard to support members when they contact us. Best wishes, Ashbourne
Great customer service today with Abbie…
Great customer service today with Abbie today from Ashbourne Membership Management!
20 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear Leanne, thank you for your great review, we really appreciate the positive feedback and Abbie was happy to help as always. Best wishes, Ashbourne
Amanda was so efficient and helpful
Amanda was so efficient and helpful. Great service.
20 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear Victoria, thank you for your great review, we really appreciate the positive feedback, and Amanda was happy to help. Please don't hesitate to get in touch if you need us again. Best wishes, Ashbourne
They’re so friendly and helpful even u…
They’re so friendly and helpful even u ask again and again they’ll treat you gentle
18 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear Shah, thanks so much for sharing your experience with us, we really appreciate your feedback as we all work hard to support members when they contact us. Best wishes, Ashbourne
Very quick replies by email within…
Very quick replies by email within minutes, straight forward and very helpful, 10/10 service 🙌
18 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Thank you so much for your excellent feedback, we are really proud of the 5 star service that we provide to 1000’s of happy members each week 😊 Best wishes, Ashbourne
Excellent service had a query was…
Excellent service had a query was sorted out so quickly very pleased
14 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear Michelle, thank you for taking the time to give us such an excellent review! We all work hard to support members quickly and efficiently, so your review is really appreciated. Best wishes, Ashbourne
Great customer service
Great customer service. Wanted to change my direct debit date. I requested out of hours. Abbie responded promptly the next day and resolved the query. Quick and easy.
14 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear Adele, thank you for taking the time to give us such a great 5 star review! Abbie was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Very helpful
Tiffany was very helpful and helped me resolve me query very quickly!
13 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear Stevie, thank you for your fantastic review! Tiffany was happy to help with your query. Best wishes, Ashbourne
Charlie was kind and resolved my query…
Charlie was kind and resolved my query quickly via the live chat - thanks
14 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Thanks so much for your kind words, we really appreciate your feedback, and Charlie was delighted to help you. Best wishes Ashbourne
Abbie was very good
Abbie was very good. Spoke with kindness and was easy to communicate with
14 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear Laura, thank you for your great review, we really appreciate the positive feedback, and Abbie was happy to help. Please don't hesitate to get in touch if you need us again. Best wishes, Ashbourne
Excellent service
Excellent service
Quick and very customer friendly
Really appreciate the quick and polite responses to my query
Really does help retain us as clients
Happy that we have a team we can trust to help us
13 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear Melissa, thank you for taking the time give us a 5 star review! We all work hard to support members when they contact us, so you review is really appreciated. Best wishes, Ashbourne
Thanks Tiffany
Tiffany was great. Answered promptly. Sorted my issue without any hassles.
Thank you.
13 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear Ally, we really appreciate you taking the time to leave us a 5 star review! Tiffany was happy to resolve your issue swiftly and effectively. Best wishes, Ashbourne
Braveley helped me
Braveley helped me , listened my to my problem and sorted it
Really appericiate
13 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear Cool Guy, thank you for giving us 5 stars! Beverley was delighted to be able to deal with your problem quickly and efficiently. Best wishes, Ashbourne
Great service
Great service, courteous staff who are very helpful. Provided the outcome I was hoping for without any issues.
13 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear Cat, thank you for taking the time give us a 5 star review! We all work hard to support members when they contact us, so you review is really appreciated. Best wishes, Ashbourne
Amazing customer service
Megan provided a lightning quick response to my membership cancellation request. She confirmed my request answered my question re last dd payment, with no pressure or attempt to change my mind.
Excellent friendly service, many thanks .
12 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear G Macklin, thank you so much for your great feedback! Megan was pleased to help, and we hope to welcome you back in the future. Best wishes, Ashbourne
Abbie was professional and efficient
Abbie was professional and efficient, listening to my query and acting upon it quickly. I'm very happy with the customer service that I've received today. Thank you
12 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear Jane, you are very welcome and thank you for taking the time to give us such a great 5 star review! Abbie was delighted to help you. Best wishes, Ashbourne
Gym membership
I had some enquiries about my membership.
Tiffany dealt with them very politely and promptly for me.
Thank you!
12 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear Mark, thank you for taking the time to give a 5 star review! Tiffany was delighted to be able to help you with your enquiry quickly and efficiently. Best wishes, Ashbourne
Helpful
Fast response to my enquiry and polite, helpful advice. Fully answered my query about my gym membership..
11 mei 2026
Review zonder uitnodiging
Antwoord van Ashbourne Membership Management Services
Dear Emma, thank you so much for taking the time to give us such a great review! We all work really hard to support members quickly and efficiently so your review is really appreciated. Best wishes, Ashbourne
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