Was really happy with there services was really easy to do and straightforward and results came back quite fast was very happy with them and would recommend them 100 percent xx
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Took way longer then 7 working days wrong up said they was asking lab still no answers just leave u hanging if u wanna wait a very long time 4 results then this is 4 u
We wanted a quick, discreet service. Although two participants living 300 miles apart and only one return envelope. We managed to send samples independently which cost extra in postage. It provided a... Toon meer
Bedrijf heeft geantwoord
It took a short while for dna swab kit to be delivered but once recieved, samples taken and sent back, process was outstandingly quick and results were exactly what i hoped for put my whole mind at e... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our at-home DNA relationship testing simplifies the process of discovering familial connections. In just four straightforward steps, you can unlock the answers to your genetic relationships. Whether it's paternity, maternity, sibling, grandparent, aunt, or uncle testing, we ensure you receive your results within two working days after we receive your samples at our accredited lab.
Contactgegevens
Scottow Enterprise Park, Lamas Road, NR10 5FB, Badersfield, Verenigd Koninkrijk
- +44 01603 358 169
- info@assuredna.co.uk
- www.assuredna.co.uk
4,4
Uitstekend
330 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
i lost the plot
11 augustus 2026
Antwoord van AssureDNA
Dear Majid,
Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. At Assure DNA, we are committed to providing the highest level of service, and we’d love the opportunity to resolve any concerns you may have.
Please reach out to our team at info@attolife.co.uk or call us at 02035 511486 if we can assist you further.
Kind regards,
Assure DNA Client Services Team
Quick delivery and response time
Quick delivery and response time. Clear instructions.
12 augustus 2026
Antwoord van AssureDNA
Dear Stuart,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Was really happy with there services…
Was really happy with there services was really easy to do and straightforward and results came back quite fast was very happy with them and would recommend them 100 percent xx
11 augustus 2026
Antwoord van AssureDNA
Dear Elizabeth,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Easy to use and results came back…
Easy to use and results came back really quickly 👏🏻👏🏻👏🏻
10 augustus 2026
Antwoord van AssureDNA
Dear Beverley,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Cancelled my dna test
They sent me the pack, then emailed to tell me they are no longer doing this dna test and are going to refund me. Very disappointing.
6 augustus 2026
Antwoord van AssureDNA
Dear Meredith,
Thank you for your feedback. We’re sorry to hear about your experience, the business Assure DNA has recently been acquired by another company in which as explained are unable to continue conducting cousin testing at this stage.
We apologise again for any inconvenience.
Kind regards,
Assure DNA Client Services Team
Antwoord van AssureDNA
Dear Sue,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Antwoord van AssureDNA
Dear Akeem,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
I am still awaiting results 25 days…
I am still awaiting results 25 days later... Almost 4 weeks and still no results! Definitely not the 3 - 4 days that is advertised. I am sick of having to constantly chase them up! I Wouldn't use this company again.
3 augustus 2026
Took way longer then 7 working days…
Took way longer then 7 working days wrong up said they was asking lab still no answers just leave u hanging if u wanna wait a very long time 4 results then this is 4 u
28 juli 2026
Good communication and team kept us…
Good communication and team kept us updated. Got results quickly. Would recommend.
30 juli 2026
Antwoord van AssureDNA
Dear Leah,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Antwoord van AssureDNA
Dear Phila,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Though the response is not prompt but…
Though the response is not prompt but have listening ears.
28 juli 2026
Antwoord van AssureDNA
Dear Oluwaseyi,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Still waiting on my results
28 juli 2026
Antwoord van AssureDNA
Dear Diane,
Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. At Assure DNA, we are committed to providing the highest level of service, and we’d love the opportunity to resolve any concerns you may have.
Please reach out to our team at info@attolife.co.uk or call us at 02035 511486 if we can assist you further.
Kind regards,
Assure DNA Client Services Team
Said it would take 48 hours after they…
Said it would take 48 hours after they received for results and has taken much longer.
27 juli 2026
Antwoord van AssureDNA
Dear Chloe,
Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. At Assure DNA, we are committed to providing the highest level of service, and we’d love the opportunity to resolve any concerns you may have.
Please reach out to our team at info@attolife.co.uk or call us at 02035 511486 if we can assist you further.
Kind regards,
Assure DNA Client Services Team
Antwoord van AssureDNA
Dear Jacalyn,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Antwoord van AssureDNA
Dear Customer,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Test was inconclusive so a complete…
Test was inconclusive so a complete waste of money.
23 juli 2026
Antwoord van AssureDNA
Dear David,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Antwoord van AssureDNA
Dear Lewis,
Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. At Assure DNA, we are committed to providing the highest level of service, and we’d love the opportunity to resolve any concerns you may have.
Please reach out to our team at info@attolife.co.uk or call us at 01603 358169 if we can assist you further.
Kind regards,
Assure DNA Client Services Team
Antwoord van AssureDNA
Dear P Harrison,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.