I would like to express my heartfelt thanks to Iris for her outstanding support, prompt assistance, and excellent advice throughout my purchase. The bracelets look beautiful on the website, but o... Toon meer
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When my item had not arrived after 2 weeks (website said 2-5 days), I ordered from elsewhere and requested cancellation but they ignored my request and sent it anyway 4 days later. I returned it stra... Toon meer
Unable to resolve multiple issues with a 14k wheat necklace purchased earlier this year. The item is 14k gold and does not meet UK hallmarking guidelines. Replacements have been damaged, poorl... Toon meer
Thank you so very much, Atolyestone. Thank you for the crafting of the most beautiful wedding ring imaginable for my husband! We worked with your team in January 2023 and got married on Thursday, May... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Here at ATOLYESTONE we reinterpret the traditional high-end jewelry. Shop for all handcrafted designer fine jewelry. We offer free delivery worldwide!
Contactgegevens
Regent Street 16, W1B 5TE, London, Verenigd Koninkrijk
- support@atolyestone.com
- www.atolyestone.com
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Always Deliver Good Service…
I’ve been doing business with Atolyestone for over 4 years. Great product & quick delivery. Never had an issue.

Antwoord van Atolyestone
Exceptional Craftsmanship & Timeless Designs – A Loyal Customer’s Review
I have purchased at least 10 pieces from Atolyestone to date, and every single one has exceeded my expectations. The quality of their craftsmanship is outstanding, with each piece feeling substantial, well-made, and built to last. Their designs strike the perfect balance between classic and contemporary, making them ideal for both everyday wear and special occasions.
The attention to detail, especially in the materials and gemstone settings, is evident in every item I’ve received. Whether it’s solid gold, sterling silver, or leather bracelets, the pieces always look and feel luxurious. The emerald-set jewelry, in particular, has been a personal favorite—stunning in design and impeccably finished.
Beyond the products themselves, Atolyestone offers excellent customer service. Every order has been seamless, and any inquiries have been handled professionally and efficiently.
As a repeat customer, I can confidently say Atolyestone delivers on both quality and style. Highly recommend to anyone looking for high-end men’s jewelry with a distinctive edge!

Antwoord van Atolyestone
Fake silver
I bought a pendant advertised as 925 sterling silver, but when I took it to a jewelery for repair as the clasp broke after 1 wear, they immediately suspected it was stainless steel.
They performed a blowtorch and acid test, and it did not react like silver should, instead, it turned black and looked completely burned. The jeweler confirmed it's not silver. When I contacted the company, they told me they "plate them for aesthetic reasons", which was never mentioned in the product description. I even offered to send it back for testing, but instead of addressing the issue, they just offered me a 10% discount code as a response. (Not kidding this is their customer service)
Extremely disappointed with both the product and how they handled this. Beware.

Antwoord van Atolyestone
I'm from Denmark 🇩🇰
I'm from Denmark 🇩🇰
During My visit to London a Week ago, I ordered a Ring in solid Silver at Atolyestone Office in Regent Street.
7 Days later the Ring was delivered on My Frontdoor, back Home in Denmark
A five Star experience. I give Atoleystar 5 *****.
Thank U, veru much. I'll be back👍😊🇬🇧

Antwoord van Atolyestone
We got our wedding bands in white gold…
We got our wedding bands in white gold with rubies and black diamond last year. We met the owner who is very nice in Soho, showed us collection and was very nice and accommodating. This year my partner got me silver bracelet with rubies for Xmas to complement the ring and I love it. Customer service was very responsive , we got the bracelet as it looked on pics . I love their design as it brings Byzantine glamour wrapped with modern design . Definitely would buy again from Atolyestine.

Antwoord van Atolyestone
The best customer service ever!
The best customer service ever!
I ordered a christmas gift and it comes on time with very elegant packaging, also the customer service team were managing the process step by step ,i will order again and again for sure, so many thanks for the perfect experience and the most beautiful necklace i ever seen ,just wow guys !

Antwoord van Atolyestone
The product is fantastic,many details…
The product is fantastic,many details and quality top

Antwoord van Atolyestone
This company is fantastic
This company is fantastic, easy to deal with and faster than I thought for a customised piece. I am shopping from the other side of the world and will definitely shop here again.

Antwoord van Atolyestone
Superior customer service
Superior customer service. They answered all questions with clarity and made the buying experience very pleasant. Beautiful bracelets made from high-quality materials.

Antwoord van Atolyestone
I ordered a bracelet for my husband for…
I ordered a bracelet for my husband for our Wedding Anniversary, they went out of their way to make sure I got it on time. My husband loves the bracelet, it is really good quality.

Antwoord van Atolyestone
Lost bracelet
After losing my bracelet, Atolyestone replaced this with an identical one (including engraving) free of charge. I have have found their customer service exemplary. Thank you!

Antwoord van Atolyestone
Such poor quality of product and…
Such poor quality of product and service. Husbands metal braclet frayed and broke at both ends at the clasp, less than a year old. We asked for a replacement, Atolyestone would not replace it as its outside of the warranty. Offered us a discount to buy another and said they were in business to make a profit.

Antwoord van Atolyestone
Appalling customer service
Appalling customer service. My partner ordered me a bracelet with a small engraving on the inside. They have sent a smaller size bracelet than ordered which caused injury to my wrist as it has sharp rings holding two wires together. They refuse to help in any way and asked me to order another with a discount 😂.
I might have to pursue my rights legally as they are ignoring everything, so let this be a warning to all who want to order from them.

Antwoord van Atolyestone
Absolutely apawling customer services
Absolutely apawling customer services. Their attitude and arrogance was just unbelievable x live chat does not work. Website lacks clarity. I spent days scrolling through their products for a special 18 year old birthday present. Needed information about engraving and as to whether the pendant came with a chain (which was not clear). Spent hours on the live chat with no response. Write several email which remained un responded and de used to place the order anyway. Finally wrote s WhatsApp message and their response was that they are NOT A PIZZA SHOP. I tried to explain that it had been days I was trying to get in touch with them. They mentions that the live chat did not work I lasted the evidence of my emails and several attempts of communication and cancelled the order. The birthday is approaching and I need to buy from somewhere else. It does not suffice to take advantage of adds in social media to reach millions of people and treat grid customers with such poor attitude. Although their products seem nice to be treated with respect is more important.

Antwoord van Atolyestone
Outstanding designs at a variety of…
Outstanding designs at a variety of prices. Excellent customer services and fabulous packaging.
Will definitely use again.

Antwoord van Atolyestone
CANT PRODUCE WHAT THEIR OWN DESIGN
I order a pendant from their website, despite them stating that the shipping is 2-5 business days (I live in a town near London) I waited for 3 weeks after which they informed me that they could not make the pendant that THEY DESIGNED THEMSELVES due to a manufacturing error.
I think this tells you enough about their jewelry…
Outstanding craftsmanship and presentation!
Thank you so very much, Atolyestone. Thank you for the crafting of the most beautiful wedding ring imaginable for my husband! We worked with your team in January 2023 and got married on Thursday, May 25th. The detail and craftsmanship of the Streamline gold ring with black diamonds is outstanding. We were shocked at the gorgeous presentation once received: the wool cover, hardwood box with your logo in gold embedded, and the beautiful interior of the box!! We look forward to our next order (an anniversary ring)!!

Antwoord van Atolyestone
Statement anchor bangle
Just took delivery of a anchor statement bangle and classic bangle in gunmetal they both look absolutely fantastic together,the clasp seems a bit fidgety hopefully get used to it for quality of workmanship would definitely recommend

Antwoord van Atolyestone
Atolyestone best customer service I've ever experienced
Purchased a bracelet from Atolyestone for my son. Beautifully packaged and arrived quickly. My son loved it. Unfortunately there was a small fault. I contacted them directly and have never experienced customer service like it, really was unparalleled. So friendly, helpful and new bracelet dispatched super speedily. Will absolutely purchase from them in future.

Antwoord van Atolyestone
21st birthday gift...perfect
Ordered the Leo pendant and chain for my sons 21st. It arrived on time, absolutely beautifully packaged and the quality was superior, so much better than expected and to be honest so much better in every way compared to a necklace ordered from Tiffany for my daughter. My son loved it. Just perfect. Would highly recommend and will absolutely buy again.

Antwoord van Atolyestone
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