The total team was outstanding throughout the entire process. If I had question or concern they provided me the information I needed immediately. Overall, their customer service and willingness to hel... Toon meer
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Lees wat reviewers zeggen
The expert treatment i received. William, Ron and Samantha worked with me all week, so when I walked into the dealership It was a swift and easy transaction. I also loved the great expertise to the d... Toon meer
Our sales woman Cecilia Coss was absolutely amazing! I need to start right there. From the begining her professionalism was very evident and her people skills were better than that. Things got tough o... Toon meer
Bedrijf heeft geantwoord
Well when we took the test drive. We noticed that there was a mat in the back end. Our salesperson said that we can keep that mat. The other thing is that the tire censors were lit. When we got home w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Auto Credit Express is a leading provider of lender and dealer connections for people who need new and used car loans nationwide. We want to connect you with a local dealership that specializes in helping people with good credit, bad credit, low credit, no credit, or have been turned down in the past due to bankruptcy.
Auto Credit Express
Geschreven door het bedrijf
- We're committed to helping consumers with good or bad credit get car financing.
- Since 1999, Auto Credit Express has been helping buyers find auto financing with our nationwide network of special finance dealerships. Our partner dealers are experts at working with people in nearly all types of credit situations, from good to fair to poor. We believe that safe and reliable transportation should be available to all, so we do everything we can to respectfully address the needs of each customer, regardless of their credit. We help people understand and get through the bad credit car buying process every day. It's one of the things that makes us different, and makes us better.
Contactgegevens
3252 University Drive, Suite 250, 48326, Auburn Hills, Verenigde Staten
- 866-902-4403
- customercare@autocreditexpress.com
- www.autocreditexpress.com
4,6
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
El vendor fue muy amable y educado muy…
El vendor fue muy amable y educado muy profecional no se tardo mucho en abrovar el financiamiento todo se hiso my rapido todo con un buen profecionalismo!
28 mei 2026
Antwoord van Auto Credit Express
Hello Rubi,
That's wonderful to hear! We're so glad that the dealership we connected you with was fast and professional! Congratulations on your vehicle! Thank you for leaving a review. We appreciate it. Have a great day.
Sincerely,
Auto Credit Express
Antwoord van Auto Credit Express
Hello Ricardo,
Thanks for saying so! We're so glad that you found our process fast and easy. Congrats on your vehicle. Thanks for leaving a review. We appreciate it. Have a great day.
Sincerely,
Auto Credit Express
Destiny was the one who sold me and my…
Destiny was the one who sold me and my daughter the car she is amazing and we loved her energy so if you ever need to buy a new car i recommend you go to planet Nissan and ask for Destiny
18 mei 2026
Antwoord van Auto Credit Express
Hello Jamie,
Congratulations on your car! We're so happy to hear that the dealership we matched you with could take care of all your car-buying needs! We're so glad that Destiny was able to help you get the vehicle you needed! Thank you for taking the time to share your story. We appreciate it. Have a terrific day.
Sincerely,
Auto Credit Express
The entire staff insured that I was…
The entire staff insured that I was satisfied. Went out of their way to take care of my needs
31 mei 2026
Antwoord van Auto Credit Express
Hello Karl,
Wonderful! Congratulations on your vehicle. We're so glad that the staff at the dealership we matched you with went above and beyond to ensure your satisfaction. At Auto Credit Express, it's our mission to connect car buyers with the right dealer for the job. Thank you for leaving a review. We appreciate it. Have a stellar day.
Sincerely,
Auto Credit Express
Antwoord van Auto Credit Express
Hello Adam,
That's great to hear! Congratulations on your vehicle! We're so pleased the dealership we connected you with had the nice guys to get the job done! Thank you for leaving a review. We appreciate it. Have a wonderful day.
Sincerely,
Auto Credit Express
They are amazing people they did…
They are amazing people they did everything in the power to help Justin Paola and Lauren thank you so much now I’m driving a 2026 🥰
20 mei 2026
Antwoord van Auto Credit Express
Hello Kira,
Congratulations on your brand new car! We're so happy that the staff at the dealership we connected you with was amazing. It's our pleasure to connect car buyers to the best option for their financing needs. Thank you for leaving a review to share your story. Have a great day.
Sincerely,
Auto Credit Express
Antwoord van Auto Credit Express
Hello Michael,
Thank you for saying so! At Auto Credit Express, we aim to connect car buyers with the right dealership for their financing needs. Congratulations on your vehicle. Thank you for leaving a review. Have an excellent day.
SIncerely,
Auto Credit Express
Have very low credit score and they…
Have very low credit score and they were able to get me in to a truck with 1000 down and 2year 24000 mile warranty. They were really great to work with.
26 mei 2026
Antwoord van Auto Credit Express
Hello Arthur,
We're happy to hear that the dealership we matched you with was so great to work with! Congratulations on your truck. It's our mission to match car buyers to the right dealership for the job. Glad to help. Thank you for leaving a review. We appreciate it. Have a beautiful day.
Sincerely,
Auto Credit Express
Friendly staff
I sat with them for about 7 hours trying to get approved for something that worked for my growing family, every one was so welcoming I really appreciated the salesman who worked with me!
20 mei 2026
Antwoord van Auto Credit Express
Hello Paige,
Congratulations on your vehicle. We're so happy we could match you with the dealership that was able to get the job done. We strive to connect car buyers with the dealer that has the financing options they need. So glad to help. Thank you for leaving a review to share your story. We appreciate it. Have a terrific day.
Sincerely,
Auto Credit Express
A great place with great people!
The gentleman that helped us was very nice and very helpful. He knew what we needed and what we could afford. He didn't push anything on us we didn't want and he was a very pleasant person.
20 mei 2026
Antwoord van Auto Credit Express
Hello Kathy,
That's terrific to hear! At Auto Credit Express, we strive to meet the needs of our consumers by connecting them to the dealer with the options they need. Glad we could help. Thank you for sharing your story, and congratulations on your vehicle. Have a wonderful day.
Sincerely,
Auto Credit Express
Antwoord van Auto Credit Express
Hello Moriel,
Terrific! Great customer service is what we and the dealerships we work with strive for. So glad to know we delivered. Thanks for leaving a review. We appreciate it. Have a nice day.
Sincerely,
Auto Credit Express
They were very accommodating and…
They were very accommodating and helpful in finding the right vehicle that worked for me.
15 mei 2026
Antwoord van Auto Credit Express
Hello John,
We are glad to hear that the dealership we connected you with was so helpful! Congratulations on your vehicle! It's our pleasure to match car buyers with the right dealer for the job. So glad to help. Thank you for leaving a review. We appreciate it. Have a terrific day.
Sincerely,
Auto Credit Express
From the time I walked into Gossett
From the time I walked into Gossett, until I drove off in my new car, they were professional and helpful as ever. They listened to me and answered every question I had. They were sure to go over everything with me, concerning my new vehicle. I would like to give a huge shout out to Mr. Patrick Williams at Gossett. He was my salesman and he did an outstanding job making sure I understood everything and getting my new car.
8 mei 2026
Antwoord van Auto Credit Express
Hello LaTonya,
Congratulations on your new car! We're so pleased that we could connect you with the dealership you needed for financing. At Auto Credit Express, it's our mission to help car buyers connect with local dealerships that have the financing options for their situation. Thank you for sharing your story and leaving a review. We really appreciate it. Have a great day.
Sincerely,
Auto Credit Express
Antwoord van Auto Credit Express
Hello David,
Thanks for saying so! It's our mission to help people find the auto financing they need through local dealerships. So glad to be of service. Thank you for leaving a review, and congrats on your vehicle. Have a great day.
Sincerely,
Auto Credit Express
First of all the finance manager is great and do not take no for an answer his name Rodger from gossett Hyundai and the sales rep. Patrick/John they both are great I will for sure send people to them
The finance manager and the sales rep was great! They made things super possible for me and my challenging situation.
7 mei 2026
Antwoord van Auto Credit Express
Hello Customer 2,
That's terrific to hear! We're so glad we could connect you with the right dealership for your financing needs. At Auto Credit Express, our mission is to make auto financing easier for consumers who may be struggling with credit issues. Thank you for taking the time to share your story. We appreciate. Congratulations on your vehicle. Have a nice day.
Sincerely,
Auto Credit Express
Antwoord van Auto Credit Express
Hello Lauri,
That's terrific to hear! We pride ourselves on our customer service, and we're glad you feel it was great. Thank you for leaving a review. We appreciate it. Have a nice day.
Sincerely,
Auto Credit Express
Rebuilding my credit
My credit was bad and I was still rebuilding but needed a truck for my family that was growing and auto credit express helped me find a local dealer and helped me get the truck I needed
8 mei 2026
Antwoord van Auto Credit Express
Hello Malik,
That's wonderful to hear! Congratulations on your truck! We're so pleased that the dealership we connected you with was able to meet your financing needs. It's our mission to make auto financing easier for those with credit struggles. Glad we could help. Thanks for leaving a review to share your story. We appreciate it. Congrats again, and have a great day.
Sincerely,
Auto Credit Express
I liked that they went out of there way…
I liked that they went out of there way to put me in what I needed and wanted .I did get a run around and was a day late getting it and some things didn't get fixed but was told they would get fixed
2 april 2026
Antwoord van Auto Credit Express
Hello Calvin,
Congratulations on your vehicle! We're so pleased that the dealer we connected you with was able to meet your financing needs. We do apologize that you felt you got the run around a bit, and that some things didn't get taken care of right away. Hope things are all squared away with your new vehicle. Thank you for leaving a review. We appreciate it. Have a terrific day.
Sincerely,
Auto Credit Epxress
My Personal Experience and Advice
Buying a car from Nissan City of Springfield was an overall informative experience that had both positives and a few challenges. From the moment I arrived, the staff was welcoming and ready to assist. A salesperson walked me through different vehicle options, explained features clearly, and answered most of my questions without rushing the process. One of the highlights was the test drive. It gave me a good feel for the car, and the staff made sure I was comfortable and understood the vehicle’s capabilities. The dealership also had a decent selection of cars, which made it easier to compare models in one place. However, the purchasing process itself took longer than expected. There was some waiting during the financing stage, and certain costs and add-ons. While the staff remained professional, clearer communication was great.
1 mei 2026
Antwoord van Auto Credit Express
Hello Kwasi,
Thank you for taking the time to leave a review and share your story. Congratulations on your vehicle! We're so glad to hear the dealership we connected you with was able to come through for you. It's our mission to match car buyers with the right dealer for their auto financing needs. Thanks again, and have a terrific day.
Sincerely,
Auto Credit Express
Antwoord van Auto Credit Express
Hello David,
Thank you for taking the time to leave a review. We really appreciate it. We hope that the dealership we connected you to was able to get you into the vehicle you need. Thanks again, have a great day.
Sincerely,
Auto Credit Express
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