Sadly the system is really unfriendly to use. Credits will be taken for documents that other users have uploaded and there is no way to cancel documents that are uploaded accidently. Therefore, ther... Toon meer
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Lees wat reviewers zeggen
Auto Entry has great potential but the sync app / data service issues are getting more and more frequent. We have been trialling Auto-Entry for 12 months now. It's now rare that we are put straight... Toon meer
Things go awol from time to time. No particular reason other than the complexity of modern integrated systems. In such circumstances, a good support team who assists and gets things sorted is needed... Toon meer
Bedrijf heeft geantwoord
Although my issue couldn't be resolved the response was quick and they credited back the credits I had used. Hopefully the transaction I wanted to do will be incorporated into the software at some po... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Automated data entry software. AutoEntry captures, analyses and posts invoices, receipts and statements into your accounting software.
Contactgegevens
1 Central Park, Leopardstown, D18 NH10, Dublin, Ierland
- +35319022618
- info@autoentry.com
- www.autoentry.com
3,3
Gemiddeld
764 reviews
Geen recente geschiedenis van het vragen naar reviews
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Brandon was really helpful
14 september 2023
Review zonder uitnodiging
PDF attachment content BLOCKED from AutoEntry
After 4 tech support tried to assist me with my issue, Brandon helped find a solution very quickly. It was a solution rather than resolving the actual technical issue which still remains unexplained.
12 september 2023
Review zonder uitnodiging
Brandon gave a solid solution
Brandon gave a solid solution, quickly and with great courtesy. Really good customer service
13 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi Ted,
Thank you for taking the time to leave a review with us and happy to hear Brandon was helpful and quickly resolving your query. We will be sure to pass this on to him and his management team.
Brandon really was so prompt to assist…
Brandon really was so prompt to assist me, and I enjoyed the quick feedback and courteous manner - Thank you
12 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi Tanya,
Thank you for taking the time to leave a review with us and we are delighted to hear Brandon was prompt in assisting you. I will be sure to pass this on to him and his management team.
Clear and concise support from Brandon
12 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi there,
Thanks for taking the time to leave a review with us and happy to hear Brandon was helpful. I will be sure to pass this on to him and his management team.
Always gets things sorted with the…
Always gets things sorted with the least hassle, very easy to use
8 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi Elizabeth,
Thank you for taking the time to leave a review with us and we are delighted to hear our support team always sort your query quickly. I will be sure to pass this on to them and their management team.
Excellent!
Brandon was excellent at quickly and efficiently resolving my query.
8 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi Oscar,
Thank you for taking the time to leave a review with us and we are delighted to hear Brandon dealt with your query quickly and efficiently. I will pass this on to him and his management team.
Brandon was very responsive
Brandon was very responsive at answering my query about disconnecting from Sage and reconnecting to Xero. The information was accurate and I was comforted by the fact I could go back to him if I had any further questions.
7 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi Joanne,
Thanks for taking the time to leave a review with us and happy to hear Brandon was helpful with connecting to Xero. I will be sure to pass this on to him and his management team.
My query was solved in no time
My query was solved in no time, Brandon was a great help, thank you.
7 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi Barbara,
Thanks for taking the time to leave a review with us and happy to hear Brandon was helpful. I will be sure to pass this on to him and his management team.
Fast Efficient Service
My question was answered promptly and my issue fixed in under 5mins
7 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi Philip,
Thank you for taking the time to leave a review with us. We are happy to hear that your query was dealt with promptly!
the response is prompt and all the…
the response is prompt and all the issues resolved without a hassle
7 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi there,
Thank you for taking the time to leave with us and we are happy to hear your query was dealt with promptly!
Sukhi fixed by problem fast & with…
Sukhi fixed by problem fast & with great ease. She knows her stuff.
6 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi Gina,
Thank you for taking the time to leave a review with us and we are delighted to hear Sukhi was helpful and resolved your issue quickly. I will pass this on to her and her management team.
Quick responding and problem solving
6 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi Lily,
Thanks for taking the time to leave feedback with us, we are happy to hear our team were quick to respond and your query was dealt with efficiently!
Brandon is very quick to assist on the…
Brandon is very quick to assist on the issue i had encountered in publishing purchases from Autoentry to QBO and gave helpful article related to the issue i had encountered
6 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi there,
Thank you for taking the time to leave a review with us and we are happy to hear Brandon was able to assist with your query on publishing. I will be sure to pass your feedback on to him and his management team.
Gagan was very helpful
5 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi Philip,
Thank you for taking the time to leave feedback with us and happy to hear Gagan was helpful! I will pass this on to him and his management team.
Great Customer Service
Great Customer Service
The support was instant. The help I received was exactly what I needed to rectify my issue.
6 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi Victoria,
Thank you for taking the time to leave a review with us and we are delighted to hear that our support team were helpful in resolving your query. I will be sure to pass this on to our agents and their management team.
Thank you to Sukhi tonight for her…
Thank you to Sukhi tonight for her assistance.
5 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi Christine,
Thank you for taking the time to leave a review with us and for your feedback. I will pass this on to Sukhi and her management team.
prompt and helpful
5 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi there,
Thank you for taking the time to leave a review with us. We are happy to hear our support team were prompt and helpful with your query! We will be sure to pass your feedback on to our agents and management.
Great customer service from Brandon
I had an issue with the sync app and Brandon was a great help. He guided me through what to do, was patient and easy to communicate with. Thank you
5 september 2023
Review zonder uitnodiging
Antwoord van AutoEntry
Hi there,
Thank you for taking the time to leave a review with us. We are delighted to hear Brandon was a great help! I will be sure to pass this on to him and to his management team
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