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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Sadly the system is really unfriendly to use. Credits will be taken for documents that other users have uploaded and there is no way to cancel documents that are uploaded accidently. Therefore, ther... Toon meer

Beoordeeld met 3 van de 5 sterren

Auto Entry has great potential but the sync app / data service issues are getting more and more frequent. We have been trialling Auto-Entry for 12 months now. It's now rare that we are put straight... Toon meer

Beoordeeld met 5 van de 5 sterren

Things go awol from time to time. No particular reason other than the complexity of modern integrated systems. In such circumstances, a good support team who assists and gets things sorted is needed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Although my issue couldn't be resolved the response was quick and they credited back the credits I had used. Hopefully the transaction I wanted to do will be incorporated into the software at some po... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Accounting software bedrijf

Geschreven door het bedrijf

Automated data entry software. AutoEntry captures, analyses and posts invoices, receipts and statements into your accounting software.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

764 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,3

Alle reviews

(764)

5 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic support

Fantastic support - problem sorted very quickly and efficiently :)

5 september 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi there,
Thank you for taking the time to leave a review with us! We are delighted to hear our support team were able to solve your query quickly and efficiently and I will be sure to pass on your feedback to our agents and their management team.

Beoordeeld met 5 van de 5 sterren

Fast responses and willing to help if…

Fast responses and willing to help if you ask the same questions over and over.

1 september 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi Lucy! Thank you for taking the time to leave a review with us. We are happy to hear your questions were dealt with quickly and efficiently. I will be sure to pass this on to our agents and management team.

Beoordeeld met 5 van de 5 sterren

very efficient

1 september 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi Ruth! Thank you for taking the time to leave a review with us. We are delighted to hear Autoentry is meeting your expectations and I will be sure to pass this on to our agents and their management team.

Beoordeeld met 5 van de 5 sterren

Excellent support - Fantastic Product

Great support received from AutoEntry today. Resolved my issue in minutes. Love this software, it has revolutionised our finance function and made us so much more efficient!

31 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi Karen! Thank you for taking the time to leave a review with us. We are delighted to hear you received great support from the team and that your issue was resolved in minutes! We are also delighted to hear the software is meeting your expectations. I will be sure to pass this on to the agents and the management team.

Beoordeeld met 5 van de 5 sterren

very quick and helpful

31 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi there! Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Vivek was really helpful and resolved…

Vivek was really helpful and resolved my problem with our any fuss

31 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi Angela! Thank you for taking the time to leave a review with us. We are delighted to hear Vivek was helpful and solved your issue quickly! I will be sure to pass this on to him and his management team.

Beoordeeld met 5 van de 5 sterren

Excellent support

The support team were quick and active.

31 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi Hiral! Thank you for taking the time to leave a review with us. We are delighted to hear the support team were able to assist you quickly! I will be sure to pass this on to our team and management.

Beoordeeld met 5 van de 5 sterren

Very helpful and go to the heart of the…

Very helpful and go to the heart of the issue quickly.

30 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi Dan! Thank you for taking the time to leave a review with us. We are delighted to hear your issue was dealt with quickly. I will be sure to pass this on to our agents and their management team!

Beoordeeld met 5 van de 5 sterren

AutoEntry is very helpful for my…

AutoEntry is very helpful for my questions as a new user.

30 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi Kelley! Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Easy!

Autoentry makes adding my invoices really easy. The help feature was really helpful and the team are really responsive. They solved my issue in minutes.

29 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi Nicky! Thank you for taking the time to leave a review with us. We are delighted to hear that Autoentry is working out for you and that the team were able to resolve your issue quickly. I will be sure to pass this on to our agents and their management team.

Beoordeeld met 5 van de 5 sterren

I had an issue downloading the sync app…

I had an issue downloading the sync app - thanks to Sukhi, who persevered with me for a long period of time, I got this issue resolved and am now all connected. Great customer service :-)

28 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi there! Thank you for taking the time to leave a review with us. We are delighted to hear Sukhi was able to assist with the connecting of your sync app and I will be sure to forward this feedback to her and the management team.

Beoordeeld met 5 van de 5 sterren

Quick response

28 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi there! Thank you for taking the time to leave a review with us. We are happy to hear you received a quick response from our agents. I will be sure to pass this on to the team!

Beoordeeld met 5 van de 5 sterren

Issue resolved in seconds

I had a issue with a duplicated invoices that's actually hasn't been duplicated. An advisor responded straight away and assisted with my issue - which is a bug that they are already aware of.

25 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi there! Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry the best it can be. We are delighted to hear your issue was dealt with straight away and I would be happy to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Swift response.

23 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi Eimute,
Thank you for taking the time to leave a review with us. We are happy to hear you received a quick response when dealing with your query. I will be sure to pass this on to the agents and management team!

Beoordeeld met 5 van de 5 sterren

New to AutoEntry

We are new to AutoEntry - me and my clients. The software is pretty good and the chat-support is excellent, which gives me confidence rolling this out to other clients. Thank you AutoEntry!

23 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hey,

Thank you for your review. We are delighted to see that you are so happy with both the product and support. You are more than welcome. :)

Beoordeeld met 5 van de 5 sterren

Brandon gave expert advice quickly and…

Brandon gave expert advice quickly and effieciently. A proplem that I'd been banging my head against a wall with for a couple of hours was fixed in seconds once I spoke to him.

22 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi Fred,
Thank you for taking the time to leave a review. We are delighted to hear you received efficient service. I will make sure to pass this on to Brandon and his management team. :-)

Beoordeeld met 5 van de 5 sterren

Great Online Chat service

Of all online chats Autoentry has the best in my experience. Answer time is very quick and I have always had my problem/query rectified efficiently.
Great knowledge & service Autoentry.

21 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi Sharon,

Thank you so much for your kind words. We are so happy to hear that you have had such a great experinece. It is feedback like this that makes it all worth it.

Beoordeeld met 5 van de 5 sterren

Brandon was very helpful and resolved…

Brandon was very helpful and resolved the issue of auto-entry not syncing with Sage straight away.

21 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi Amer,
Thank you for taking the time to leave a review. We are delighted to hear your query was resolved quickly and efficiently. I will make sure to pass this on to Brandon and his management team. :-)

Beoordeeld met 5 van de 5 sterren

Quick response by chat on line and the…

Quick response by chat on line and the issue resolved

21 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,
Thank you for leaving a review. We are happy to see that your issue was resolved to promptly.

Beoordeeld met 5 van de 5 sterren

Sukhi was really helpful

Sukhi was really helpful. Had a look at the issue and resolved it straight away. That's what you call "real-time". Thank you

18 augustus 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi Shazad,

Thank you for your time, we are delighted to see that Sukhi was able to resolve the issue right away. I will be more than happy to provide this feedback to Sukhi and the management team.

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