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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Sadly the system is really unfriendly to use. Credits will be taken for documents that other users have uploaded and there is no way to cancel documents that are uploaded accidently. Therefore, ther... Toon meer

Beoordeeld met 3 van de 5 sterren

Auto Entry has great potential but the sync app / data service issues are getting more and more frequent. We have been trialling Auto-Entry for 12 months now. It's now rare that we are put straight... Toon meer

Beoordeeld met 5 van de 5 sterren

Things go awol from time to time. No particular reason other than the complexity of modern integrated systems. In such circumstances, a good support team who assists and gets things sorted is needed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Although my issue couldn't be resolved the response was quick and they credited back the credits I had used. Hopefully the transaction I wanted to do will be incorporated into the software at some po... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Accounting software bedrijf

Geschreven door het bedrijf

Automated data entry software. AutoEntry captures, analyses and posts invoices, receipts and statements into your accounting software.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

764 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,3

Alle reviews

(764)

5 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Quick reponse

Although my issue couldn't be resolved the response was quick and they credited back the credits I had used. Hopefully the transaction I wanted to do will be incorporated into the software at some point.
A good software to use along side Sage 50 accounts

13 juli 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

prompt response and sorted the problem…

prompt response and sorted the problem very quickly

14 juli 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Experiance

Sukhi was very responsive

10 juli 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Very quick and helpful service

Very quick and helpful service! You can work whilst trying to resolve a query!

6 juli 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Excellent support again tonight

Excellent support again tonight. I called after 17.00
and received a prompt response to my problem. My issue was solved in good time with no delay to my work.

5 juli 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Quick response and resolved query

5 juli 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

I wanted to know how to log into Auto…

I wanted to know how to log into Auto Entry which I hadn’t used before and spoke to Nathan. He guided me through the steps as to how to log in and where to enter my invoices. This is going to be so useful for me and save time with manually entering invoices.
Thank you Nathan and Sage Accounting

5 juli 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Hannah solved my issue very quickly and…

Hannah solved my issue very quickly and fixed my error as well. She was great

4 juli 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Rajit helped fix the missing categories…

Rajit helped fix the missing categories and he seemed very knowledgeable and willing to help.

4 juli 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Brandon was very helpful and helped me…

Brandon was very helpful and helped me to sort the problem very quickly :-)

4 juli 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 3 van de 5 sterren

Ongoing issues with Synch to Sage Line 50

Have to contact support regularly. This visit was fine, but was using my own experience to resolve the ongoing issue of re-synching between Autoentry and Sage Line 50. Where for some reason the connect drops. Also when you disconnect the integration and reconnect it, the Individual Supplier rules for Capturing line data are switched from on to off

3 juli 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi Mark,

I am sorry to see you have had this experience. We would love to chat further about this to see if there is perhaps a deeper reason for this.

I have requested further information and hope to hear from you soon.

Beoordeeld met 4 van de 5 sterren

Great help

Great help, and problem resolved quickly.

3 juli 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Problem Solved

Brandon was really helpful, solved my query immediately.

3 juli 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Great service

Vivek gave Prompt/Immediate resolution to my problem

30 juni 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Speedy

Speedy, well explained resolution

30 juni 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Fast and efficient

Fast and efficient - problem solved.

29 juni 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Small Clients - Incomplete Records

I use this software for my small clients who still hand write their books. So it's very useful for analysing bank statements etc .

29 juni 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service no hassle fix problem straight away

29 juni 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Super quick and efficient

29 juni 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

Beoordeeld met 5 van de 5 sterren

Excellent service as always and very…

Excellent service as always and very quick to sort if there is a problem.

28 juni 2023
Review zonder uitnodiging
Logo AutoEntry

Antwoord van AutoEntry

Hi,

Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will be delighted to forward this feedback to our agents and management team.

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