B&C Properties Reviews 155

Fiona has been amazing, always helpful and professional. Any time we've needed help she has gotten us help right away. Definitely enjoy working with her.

Yasmine has been an exceptional property manager and an absolute pleasure to work with as a tenant. From the very beginning, she demonstrated professionalism, responsiveness, and a genuine commitment to ensuring everything runs smoothly.

Any issues or maintenance requests were handled quickly and efficiently, with clear communication throughout the process. Yasmine consistently goes above and beyond to make sure tenants feel comfortable, heard, and supported. Her attention to detail and proactive approach truly set her apart. It’s rare to find someone so dedicated, approachable, and reliable.

Really happy about the customer service i recieved from Cerrone Downer, very helpful and professional

Spoke with the Manager Cerrone on the phone as i had a query about my tenancy he was really professional and helpful

Would just like to thank Delhaney for being super attentive and friendly when dealing with my maintenance issues, what a credit to the team ☺️

I had an problem regarding my enquiry which I found really stressful, I called in and I spoke with a lady called Delhaney who was extremely helpful and resolved my issue with ease😊

I just want to take a moment to sincerely thank Paige for her outstanding support and professionalism throughout my experience with the property management company.

From the very beginning, she has been incredibly helpful, responsive, and easy to communicate with. Any questions or issues I had were handled quickly and efficiently, and she always made sure everything was clear and stress-free.

It’s rare to come across someone who genuinely cares about tenants and goes the extra mile to make things smooth and comfortable. Paige has definitely made a big difference in my overall experience, and I truly appreciate her effort and dedication.

Highly recommended, and thank you again, Paige

Prompt and trustworthy follow ups and dedication to results from Fiona Davey

Always supportive and responsive when repairs are required. Great communication and always pro active at obtaining the right outcomes

I used the Services of B & C Properties to let out a property in Kidbrooke . The Service imparted by both Jack the Managing Director & Tiffany the Coordinator was impeccable. Further, the Property was let very quickly with a choice given to us to pick the tenant we wanted without any pressure whatsoever. This was the very reassuring to be able to do this,. It shows that B&C Properties have a healthy tenant data base to be able to do this. Most importantly they have reasonable fees not out there to fleece Landlords like other Letting agents out there.
Nanik Hathiramani ( Laxmi Investments )

I am extremely disappointed with the standard of property management provided by this company.

During the tenancy, the tenants failed to pay any utility bills, which I was only made aware of after the tenancy had ended. In addition, significant damage was found at the property: the carpet was badly damaged and required replacement. Alarmingly, the overall condition of the property was far worse than what was reported in the check-out report.

The tenants’ deposit was insufficient to cover the cost of the repairs and the outstanding bills. As a leaseholder paying a management fee from the rental income, I expected these matters to be properly monitored and addressed. Instead, I have had to cover the shortfall from my own funds, which should not have been necessary.

This experience demonstrates a clear lack of oversight, inaccurate reporting, and poor communication. Based on my experience, I would strongly advise other leaseholders to think carefully before entrusting their property to this company.

The team is very responsive to any query you have. Very smooth on execution and getting things organized

After some really bad experiences in the past with other letting agents, B&C have been brilliant during the 2 years we have been tenants. We recently had an issue with a leak and Michelle went above and beyond to make sure we got it sorted. Thanks so much

I wanted to take a moment to thank and commend our property team manager Paige Thompson, for making our recent move incredibly smooth and stress-free. From the very beginning, she has been responsive, organised, and genuinely helpful with every detail.And what stood her out was her responsiveness and positive nature while answering all our queries be it big or small.

Whether it was answering our questions promptly, coordinating move-in logistics, or ensuring the property was in excellent condition before our arrival, Paige handled everything with professionalism and care. It’s clear that she truly cares about the tenants’ experience and goes above and beyond to make the transition seamless.

We’re so grateful for the support and couldn’t have asked for a better person to help us during this move. Highly recommend her to anyone looking for someone reliable and attentive in property management.

Thank you again Paige!

Fiona replies repidly and provides professional services.

Fiona is the person helping me from the account team of BnC properties agency. She has been able to support me either resolving issues directly by herself or guide me to the responsible parties in her firm.

It's very valuable for me as someone residing at far away country and not familiar with UK environment to get her timely response, giving me confidence and feeling trustworthy to look for her help

It’s always a pleasure working with Fiona. She is a highly professional and efficient property agent who communicates clearly and always responds promptly. Throughout our partnership, she has consistently demonstrated reliability, attention to detail, and a strong sense of responsibility.

Fantastic experience from start to finish, couldn't recommend Tiffany and the rest of the staff at B&C properties enough! Go well and truly out of their way to make things easier for you!

B&C is manage my letting property very well! They are very responsive and acted on any request quickly. Michelle from the management team and Fiona from the account team never missed my email or calls! I am so happy with their overall management.

Throughout my two year tenancy the service I received from B&C was professional, polite and always helpful. I couldn't recommend them highly enough, Michelle Anderson in particular has been excellent at every step of the way, thanks Michelle and the B&C team!