B&G Reviews 

I really enjoy the products B&G makes. My wind sensor unfortunately died just outside of its warranty window. Trying to get support online is impossible. As someone with a very busy schedule, not being able to open a support ticket online is a non-starter. I ended up just buying new parts... Which is probably great for B&G, but is not a great way to get 5 star reviews.

UPDATE:
Started out as 3 stars... now it's down to 1. B&G replied to my original review on how to create a ticket... which I had to do less than a year later since my second sensor died! That was over a week ago and nobody has responded to my support ticket. I got tired of waiting, so I decided to call today. I've been on hold forever and my position in the queue has not changed. I went to the Facebook B&G users group and found similar experiences (some waiting over 2 hours for support after they were first in the queue). This is unacceptably poor support and I regret installing B&G equipment in my boat.

I am thoroughly impressed with the technical support provided by B&G. After re-installation of a couple of transducers, I was having trouble with their being recognized on the network. The person I spoke to talked me through every step of solving this problem and even stayed on the phone for an extra 5 -10 minutes while I went from my home (origin or call) to the boat so that I could enter the correct settings on the display menu. Problem solved --Thanks for excellent support!

Hello
I find it funny that you are expecting vulgar language:)

I'm so far satisfied with the product more testing will tell better.
If I have a complaint it is that there are way too many after market adapters $ needed to make things work. My AWI needed a Simnet to NMEA adapters. My Halo Radar needs an adapter to match my Zeus 3s plotter. your NMEA cable length choices are 6' or 15' (that's just makes for spaghetti of extra wire).
Ether make them included, free or figure out how to make everything the same... But do make changes. Your competition already does.

Respectfully, Joe in Beverly, MA

A ok. Arrived as ordered.

B&G provides excellent aftermarket support, including for components no longer offered.

I’ve sent at least 3 emails that have not been answered for over 2 weeks!! REALLY?

Today is May 12, 2022. I purchased two items from B&G and they were shipped by "FedEx SmartPost" on April 8, 2022. They were put on the truck for delivery on April 21, 2022. Today it is still listed as "out for delivery" by FedEx. Only the shipper may contact FedEx about SmartPost delivery. I have contacted B&G customer service at least five times using the email on their website with the order number and tracking number so they can contact FedEx. I have not received ANY reply at all. My first communication about this was May 5, this is May 12. No one appears to be home.

Today, May 25, I finally received the replacement product. That was about 10 days after one of my half-dozen emails received a reply.

I am glad to have the product, but remain very disappointed in the service at B&G. I have raised the rating from one to two stars because I did receive it, finally, though it should not have been that hard.

Easy online purchase, rapid delivery!

The wind vane is exactly what I needed. Shipping was super fast.

Well, I still haven't received my order. I guess all I can say is Slow Shipping. By

Good online service. It worked just perfect!!! No complains

I was in need of a cover for our new Zeus3 display. B&G had them in stock at a fair price with free shipping. The order was processed promptly and well packaged.

Fast shipping. Great products. Excellent customer service.

I am mounting a new depth sounder along with a forward looking sonar. Tech support was very helpful with the placement of the sensors.

The devil is in the details. Thank you B&G. Recently purchased Triton2 S/W/D package. Including the NMEA networking kit secured my decision over the competitions' sailing packages. Great product and Great value!!

Part replaced the old bearing perfectly