Avoid Barings Law if you can. They charge a staggering 30% + VAT (36% in total!) as a DBA success fee, taking a massive chunk of compensation that you could easily claim yourself for free via the... Toon meer
Bedrijf heeft geantwoord
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Avoid Barings Law if you can. They charge a staggering 30% + VAT (36% in total!) as a DBA success fee, taking a massive chunk of compensation that you could easily claim yourself for free via the... Toon meer
Bedrijf heeft geantwoord
VERY HELLPFUL AND GO OUT OF THEIR WAY TOM RETRIEVE IMPORTANT DOCUMENTS THAT NO LONGER EXIST IN MY POCESSIION. ALWAYS PHOONE UP OR KEEEP YOU UP TO DATE REGULARLY. KYLE JORDEN IS VERY ON THE BALL & EXT... Toon meer
Bedrijf heeft geantwoord
We were kept up to date at all times with our claim. Nosheen Butt was extremely helpful in keeping us informed of all processes along the way. Any question asked were promptly replied to. Really excel... Toon meer
Bedrijf heeft geantwoord
Nosheen Butt is a lovely professional young lady. Who dealt with our claim as quickly as she could. Barings Law should be proud to have such a kind understanding young lady working within their depart... Toon meer
Bedrijf heeft geantwoord
Barings Law are proud to make legal representation accessible for everyone. The background and financial situation of our customers doesn’t matter, we gladly represent anyone who has been the victim of mis-selling. We will take on your claim on a no-win no-fee basis.
Cardinal House, 20 St Mary's Parsonage, M3 2LY, Manchester, Verenigd Koninkrijk
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No real issue this far, taking longer than I was initially told though

Antwoord van Barings Law
A quick response with the information I requested.

Antwoord van Barings Law
Barings Law contacted me regarding a potential data misuse matter. After a period without updates, I raised a formal complaint to seek clarification.
My complaint was acknowledged promptly by Jamila and handled professionally, and the matter has now been escalated internally for review. Communication at this stage has been polite and responsive.
I am awaiting a substantive update, but I appreciate the courteous and timely acknowledgment once the issue was formally raised.

Antwoord van Barings Law
Happy that a large organisation did respond promptly and with answers required.

Antwoord van Barings Law
Marinela helping me about the visa is the best solicitor ,I’m happy for that ,thanks all🙌

Antwoord van Barings Law
So far I have been in regular contact with Barings Law and they are keeping me updated every step of the way. There is still a way to go but I have every faith in Barings law that they will give me a satisfactory outcome

Antwoord van Barings Law
It blows my mind that this is even a real law firm. I regret the day I picked up the phone to the agents that put me in touch with these clowns.

Antwoord van Barings Law
Great communications help both myself and my wife all of the way
Would definitely use again if I was required to .

Antwoord van Barings Law
A very clear and detailed response to my question.

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Antwoord van Barings Law
My experience with Barings Law has been one of the most exhausting and unprofessional interactions I have ever had with any legal service.
I instructed them to pursue an affordability complaint and two commission claims, and over several years I encountered the same serious issues over and over again:
1. Critical mistakes in handling my case
Barings Law submitted my affordability complaint without the bank statements that were essential evidence.
This omission meant my complaint was immediately rejected by the lender, causing me to lose the opportunity for financial redress.
A year later, Barings Law reviewed my bank statements and confirmed in writing that the finance was unaffordable – evidence they already had but failed to use when it mattered.
2. Contradictory information & moving goalposts
Throughout the process I received:
• Conflicting explanations about the status of my claims
• Different versions of what fees I would or wouldn’t be charged
• Repeated backtracking after I challenged them
• Miscommunication about how many active cases I even had
This clearly shows poor internal communication and a lack of control over client files.
3. Delays with no justification
I experienced:
• No meaningful updates unless I chased them
• Weeks between replies
• Promised letters that never arrived
• Case inactivity for months at a time
Their service was consistently slow, disorganised and dismissive.
4. Failure to take responsibility
Every time I raised legitimate concerns, the response was:
• deflection,
• procedural excuses,
• and zero accountability.
Even after formally complaining, nothing improved. The same issues continued for months afterwards.
5. Ultimately forced to withdraw all my claims
Due to repeated errors, contradictory information, and no confidence that my cases were being handled competently, I instructed Barings Law to close all files.
Their errors in submitting my affordability claims has caused a lost opportunity of around £6,000, which I am pursuing through the appropriate regulatory and legal channels.
If you are experiencing similar issues:
I strongly encourage you to:
* Raise a formal complaint in writing directly with Barings Law
They must respond within the timelines set out in their complaints policy. For me this deadline was missed.
* Escalate to the Legal Ombudsman
If they miss deadlines, fail to resolve the issue, or provide a poor service, the Legal Ombudsman can investigate and award compensation.
* Report patterns of behaviour to the SRA
If your experience reflects a wider issue, the SRA need to know.
Barings Law repeatedly hide behind being a ‘high-volume claims firm,’ yet rely on inexperienced, non-legally-trained staff whose contractual, inconsistent handling of cases shows they are not equipped to manage claims competently.
When Barings Law submitted my affordability claim, they failed to request or include my bank statements — treating essential evidence as ‘non-essential’ and relying solely on the lender’s own information — an error so basic it undermines their entire credibility; only in 2024 did they suddenly start requesting bank statements and open-banking data, something any competent firm would have known was fundamental from day one, yet they dismissed their failure as mere ‘procedure’. In my opinion this was negligent once a lender has dismissed the claim. It’s impossible to resubmit it. Barings Law incompetence is 100% responsible for my missed opportunity.
In addition, there is now absolutely no need to use any claims company for car-finance commission claims — unlike in 2021 when I submitted mine. Consumers can now submit these claims directly to their lender through the publicly available Martin Lewis MoneySavingExpert guidance and avoid paying Barings Law a single penny.

Antwoord van Barings Law
Very good at listening and clear explanation towards my case, I was feeling better about bearings laws after speaking to kyle, honestly I was feeling to give up on this case before talking to kyle,

Antwoord van Barings Law
My call was answered promptly and dealt with quickly and professionally .

Antwoord van Barings Law
Jac was very interested, pleasant and helpful and did exactly what he promised to do.

Antwoord van Barings Law
You understood what I was trying to achieve and gave the necessary help.
Also I appreciated your follow up email, confirming that the documents had been received.

Antwoord van Barings Law
I had an ongoing issue regarding bank statements that I had previously submitted. I spoke to Jack Houghton who sorted out the issue within 15 minutes of my telephone conversation with him. Jack was very professional and courteous, which put me at ease. I asked Jack via email to confirm that everything was in place which he confirmed within minutes.

Antwoord van Barings Law
Helpful service so far, from Jamila Nelson.
We will see how things proceed in the Google and Microsoft data breach claim.

Antwoord van Barings Law
Very helpful and kept us informed with every update even though we had moved abroad during the claim.
Highly recommended.

Antwoord van Barings Law
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