Barriers Direct Reviews 

1.304
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Able to supply exactly what I was looking for. 10mph Speed bumps are working effectively in the area of use. This is my second order and both were delivered promptly and packaged well.

Beoordeeld met 5 van de 5 sterren

Good website, prompt delivery, good product. I'd been having trouble finding a bin of the right size in retail stores, but found a good choice on this site. No problems with ordering or delivery.

Beoordeeld met 3 van de 5 sterren

The delivery arrived as promised, but was so thoughtlessly packed on the lorry that if it hadn't been for Nathan, the lorry driver, going far beyond his remit to get them unloaded (by which I mean m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As I didn't know what was right for our driveway the help and guidance by the staff at Barriers Direct was most invaluable. From ordering to fitting the post the whole process was smooth. We've got... Toon meer

Bedrijfsgegevens

  1. Beveiligingsmaterialenwinkel
  2. Bouwgereedschap leverancier
  3. Veiligheids- en werkkledingwinkel
  4. Veiligheidsuitrusting leverancier
  5. Beveiligingssysteem leverancier

Over Barriers Direct

Geschreven door het bedrijf

Barriers-Direct-1200x300


See All Products


Barriers


Bollards


Installations


Contact Us

What We Do

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Founded in 1997, Barriers Direct was one of the first to market selling own-branded security barriers online and now stands as one of the UK’s industry-leading e-commerce suppliers of security and safety management product.

Experts in Safety and Security Products

Whether you're looking to secure your property, plan an event or create a boundary between pedestrians and vehicles, our huge range of over 20,000 high quality products include bollards, barriers, bike stands, street furniture, workplace equipment and more make us the ideal choice for customers in industrial, residential, commercial and public sectors. Whatever your budget or situation, we have the perfect safety solution to fit your needs.

We also offer FREE delivery on all products sold within Great Britain and at least 1 year's warranty offered as standard, giving you peace of mind.

ISO Accredited

Barriers Direct is also proudly an ISO 9001:2015 certified company; quality and professionalism are at the heart of our operations. We are committed to giving our loyal customers the best service possible by consistently learning and developing our business. From continually implementing new processes to expanding our product range, we strive for excellence at Barriers Direct.

Making a Difference

We are also proud donors to the Prince's Trust Enterprise charity, the UK's leading youth charity which helps vulnerable young people between the ages of 11 and 30 who are unemployed, struggling at school or facing the risk of exclusion, to get their lives back on track. So when you buy from us, you are helping make a difference to young people's lives, too.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 54% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(1.304)

394 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Having received the barrier posts

Having received the barrier posts, which were a very good quality. Pity the delivery company couldn't get it together as they forgot to put the bolts in the package. The girls at Barriers direct, were excellent chasing g up the supplier. Which took 2 weeks. All done now and looking very professional. Would definitely buy from them again.

7 april 2026
Beoordeeld met 2 van de 5 sterren

The Clamp arrived but the bolts to…

The Clamp arrived but the bolts to assemble it were missing. I need the clamp before the weekend as we are going on holiday for eighteen days.

10 april 2026
Logo Barriers Direct

Antwoord van Barriers Direct

We're sorry to hear this, please call our support team on 0800 028 8010 at your earliest convenience so they can assist you with arranging any spare parts. Thank you.

Beoordeeld met 4 van de 5 sterren

Confusing delivery dates

Genuine item at a good price. Knocked off a star because the delivery updates were confusing. One said delivery date was earlier than expected but when it didn't arrive I worried that something had gone wrong. If the correct later date it arrived on had been quoted, I would've given 5 stars.

2 april 2026
Logo Barriers Direct

Antwoord van Barriers Direct

Hello and thank you for your review. I can see that your order was due to arrive initially on the 8th April, but was revised to an earlier dispatch, due on the 3rd April but did not get delivered until the 7th - this was because of the Easter bank holiday weekend, and the 7th represented the next working day. Unfortunately, once an item is dispatched it is ultimately the courier's responsibility regarding delivery. I apologise for any inconvenience this may have caused.

Beoordeeld met 5 van de 5 sterren

Once gain great service from the team

Once gain great service from the team, delivery driver was in contact the day before and arranged an early drop off to site instead. Used so many times and always been great. The product itself is top quality and always gets great reviews from our customers

10 maart 2026
Beoordeeld met 2 van de 5 sterren

Poor service

The delivery was twice delayed due to production problems, had this been accurately portrayed on the website we would has used another supplier.
Advertising “ next day” within “ 3-5 days” should be an achievable option otherwise it is falsely advertising and very costly when we needed to get Labour to a project.
This would stop me returning when other companies have the same or similar products.
At no stage was money back or compensation towards construction delays offered.
Very poor service only got a 2 star rating as the product did eventually arrive.

30 maart 2026
Beoordeeld met 4 van de 5 sterren

Still not received my order

Still not received my order.

I have now received my order and understand what you said in your reply.
It would appear trust pilot jumped the gun asking me to review something i hadn't received.

2 april 2026
Logo Barriers Direct

Antwoord van Barriers Direct

Hi Jill, we are sorry to learn of your negative review. Your order was placed on the 27th March, shipped on the 2nd April and according to our records, was successfully delivered today - the 7th April . As stated on our website and Ts & Cs, the lead times displayed on our website are an estimation; unfortunately we are reliant on third party couriers and therefore we cannot always unfortunately guarantee an exact delivery date, particularly with Easter bank holiday weekends thrown in this week.

We hope your goods are safely in your receipt, if we can assist any further then please don't hesitate to contact us and we will endeavour to help you.

Beoordeeld met 5 van de 5 sterren

Aluminium side gate.

Fabulous product and great customer service thank you.
My garden aluminium side gate looks fantastic and has been made to the highest standards.
I would not hesitate in recommending Barriers Direct.

27 maart 2026

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