battleface  Reviews 2.297

TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought Battleface plan including CFAR thru squaremonth website, it’s easy to purchase and understand the coverage details and much cheaper than any other plans provided on squaremouth. Unfortunately... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Battleface is the BEST travel insurance company. You can mix and match coverage, so you only buy what you need. They have been very responsive to any inquiries or claims. Highly recommend! We never tr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I sent and email and the response turnover was quick. When I was ready to get the policy, it was very straight forward and within minutes I got my policy paid for and in place before my trip. The pric... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had never had to purchase separate medical travel insurance but I thought it would be a good idea on this trip. I don't travel international often but considered this on this trip. It was easy, an... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisverzekeringsmaatschappij
  2. Verzekeringsmakelaar
  3. Verzekeringsmaatschappij

Over battleface

Geschreven door het bedrijf

battleface, Inc. is a full-stack global company enabling customers and partners to easily select travel insurance products and services that perfectly fit their needs. Access to custom built embedded products, relevant benefits and responsive customer service from any device, any time, any place —welcome to a better insurance experience. Welcome to battleface.

Partner with us


battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928

battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125

battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500

battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

great service even though we did not…

great service even though we did not have to claim really great service

16 september 2025
Logo battleface

Antwoord van battleface

Thank you for your kind words!
We’re delighted to hear you were happy with our service, even without needing to make a claim. We truly appreciate your feedback and wish you safe and enjoyable travels ahead!

Beoordeeld met 5 van de 5 sterren

Non UK Resident Insurane

Thank you Battleface making it so easy to get insurance cover whilst out of South Africa.
Your efficiency puts my mind at rest.

8 november 2025
Logo battleface

Antwoord van battleface

Thank you for your kind words!
We’re so glad we could make it easy for you to get cover while travelling outside South Africa.
It’s great to know our service helped give you peace of mind.
Safe travels and thanks for choosing battleface!

Beoordeeld met 5 van de 5 sterren

Your web interface with auto fill…

Your web interface with auto fill options needs to improve.

3 november 2025
Logo battleface

Antwoord van battleface

Thank you for your valuable feedback.
We appreciate you taking the time to share your experience and suggestions regarding the iPhone autofill and payment form.
We’ll reach out to you to learn more so we can share your insights with our development team as we continue improving the user experience. Your feedback is greatly appreciated — it truly helps us get better!

Beoordeeld met 3 van de 5 sterren

Helpful and informative

Helpful and informative

23 oktober 2025
Logo battleface

Antwoord van battleface

Thank you for your feedback!
We’re glad you found our service helpful and informative and appreciate your business.

Beoordeeld met 5 van de 5 sterren

Your team was helpful and supportive…

Your team was helpful and supportive which brought down my stress level .
Thanks once again.
Bev Kirkpatrick.

21 oktober 2025
Logo battleface

Antwoord van battleface

Thank you, Bev, for your kind words!
We’re so glad our team could support you and help ease your stress during a challenging time.
Your feedback means a lot to us.
Wishing you safe and peaceful travels ahead!

Beoordeeld met 4 van de 5 sterren

Good service

21 oktober 2025
Logo battleface

Antwoord van battleface

Thank you for your kind words!
We’re so glad our team was able to support you and help reduce your stress.
Your feedback means a lot to battleface. Thanks again, and we wish you safe and worry-free travels ahead!

Beoordeeld met 5 van de 5 sterren

Linda

Linda, who looked after me made the process very clear and very simple and I intend to use the company battleface again. I also intend to recommend battleface

14 februari 2025
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Antwoord van battleface

Thank you so much for your kind words!
We’re delighted to hear that Linda made everything clear and simple for you. It’s wonderful to know you plan to use battleface again and even recommend us — that means a lot.
We’ll be sure to pass your appreciation on to Linda.
Safe travels and we look forward to assisting you again!

Beoordeeld met 5 van de 5 sterren

The système is working well

The système is working well. At few time, you got your Insurance.

8 oktober 2025
Logo battleface

Antwoord van battleface

Thank you for your review!
We’re happy to hear the system worked well and that you received your insurance quickly.
Wishing you safe and enjoyable travels!

Beoordeeld met 5 van de 5 sterren

Very good service

30 september 2025
Logo battleface

Antwoord van battleface

Thank you for your kind words!
We’re so glad you had a positive experience with our service. Safe and happy travels!

Beoordeeld met 1 van de 5 sterren

13 days after submitting a claim and…

13 days after submitting a claim and zero result. Just radio silence. They definitely received the claim as there was some initial back and forth. This is Robin assist, their claims handler, but it's still them. Very disappointing for a corporate client. Wouldn't recommend.

Original response from 'Jerico, Claims Support Team'

27 september 2025
Review zonder uitnodiging
Logo battleface

Antwoord van battleface

We’re sorry for the inconvenience and frustration this has caused. Your claim, submitted on September 29, 2025, has been received and is under active review. We’ll provide a substantive update on Monday, October 13, 2025.
We'd like to speak by phone, please email a convenient time to claims@robinassist.com
and we’ll call you. Thank you for your patience, and our apologies again.

Beoordeeld met 4 van de 5 sterren

SatisfiedStraightforward interface

Straightforward interface. Broad acceptance criteria. Promo attention

1 oktober 2025
Logo battleface

Antwoord van battleface

Thank you for your feedback!
We’re happy to hear you found our platform straightforward and appreciated the flexibility of our coverage options.
We’ll be sure to share your comments with the team. Safe travels!

Beoordeeld met 5 van de 5 sterren

I was dreading having to do this but…

I was dreading having to do this but Battleface made it so easy.
Professional and quick, thank you

29 september 2025
Logo battleface

Antwoord van battleface

Thank you for your kind words!
We’re so glad we could make the process easy and take the stress out of it for you.
We really appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

The process of claim is very simple and…

The process of claim is very simple and convenient without any confusion. And in time settlement satisfactory settlement.

Definitely going to recommend battleface 10000%.

29 september 2025
Review zonder uitnodiging
Logo battleface

Antwoord van battleface

Thank you for your amazing feedback!
We’re so glad to hear the claims process was simple, convenient, and settled to your satisfaction.
Your recommendation means the world to battleface!

Beoordeeld met 5 van de 5 sterren

As always Battleface responds quickly…

As always Battleface responds quickly and are there when you need them.

19 augustus 2025
Logo battleface

Antwoord van battleface

Thank you for your kind words!
We’re delighted to know you can always count on us to respond quickly and be there when needed. battleface truly value your trust and wish you safe travels!

Beoordeeld met 5 van de 5 sterren

That I could do it while the trip

That I could do it while the trip. Because my insurance expired I needed another insurance, so this was basically the only solution.

30 augustus 2025
Logo battleface

Antwoord van battleface

Thank you for your feedback!
We’re glad we were able to provide a solution while you were already on your trip and needed new cover. Safe travels ahead!

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