Good Food Reviews 

170
•
TrustScore 2.5 uit 5

2,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I wrote to Good Food over a week ago, no reply. It used to be a good magazine with plenty of recipes, over the years it has become progressively thinner and this October only had 45 recipes , comp... Toon meer

Beoordeeld met 1 van de 5 sterren

I paid a £41 year subscription at the beginning of September with the promise of a free gift of a slow cooker. I havent received anything yet and it is now almost November.

Beoordeeld met 3 van de 5 sterren

Purchase was complicated. There was a deal in BBC Gardeners World but I think I got a better deal from an internet search. Also is the magazine a BBC publication The cover just says Good Food. Neve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So Look forward to receiving GF magazine every month. Work out way through the recipes each month keeping the ones we personally enjoy. Love it

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Blogger
  2. ook in
  3. Mediabedrijf
  4. Mediahuis
  5. Uitgever

Over Good Food

Geschreven door het bedrijf

Good Food has been the home cooks’ choice for over 35 years. It’s the UK’s most popular food media brand with goodfood.com reaching over 50 million users.

Good Food is proud owner of the UK’s number one food website; a brilliant app, the UK's market-leading food magazine; the UK’s largest food event – Good Food Show – and a hugely successful series of cookbooks. You can also learn with us and enjoy storytelling and recipes in our podcasts.

Every recipe published by Good Food is thoroughly tested by the recipe development team. The brand offers more than just trusted recipe content; Good Food is the go-to destination for everything to do with food including health, meal planning, smart budgeting, family, drinks and reviews. Whether you’re looking for healthy recipes, how-to cook advice, kitchen gadget reviews, easy family recipes, budget meal plans and shopping lists, the latest foodie travel inspiration or the perfect recipe for dinner tonight, we’re here to help.

Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

170 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 38% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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2,6

Alle reviews

(170)

63 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

An excellent magazine

An excellent magazine

23 juli 2026
Logo  Good Food

Antwoord van Good Food

Hi Kenneth! Thank you so much for your review and we are happy to hear you're enjoying the Good Food magazine.

Kindest regards,
the Good Food team.

Beoordeeld met 1 van de 5 sterren

I wanted a subscription

I wanted a subscription. Tried several times on line & by fon. Impossible. In the end I gave up & I won't bother again.

28 mei 2026
Logo  Good Food

Antwoord van Good Food

Hi Brian! I am sorry to hear you've had difficulties getting a subscription. If you're still struggling and need help I would love to assist in setting one up for you. I will reach out privately through your email to check if I can still help.

Kindest regards,
the Good Food team.

Beoordeeld met 5 van de 5 sterren

Love the magazine

Love the magazine, I always look for something new.

23 juli 2026
Logo  Good Food

Antwoord van Good Food

Hi Jan! Thank you so much for the 5 star review. We're very happy to hear you're enjoying the magazine and are having a good experience!

Kindest regards,
the Good Food team.

Beoordeeld met 5 van de 5 sterren

Great

Joined Good Food using an offer and I love it. Both the app and magazine are great. Tried so many new recipes and will repeat most of them. Husband and granddaughter enjoy them too.
The app is great for putting in some ingredients you want to use and it will give you recipes containing them. So helpful.

9 juli 2026
Logo  Good Food

Antwoord van Good Food

Hi Mary! Thank you so much for the 5 star review and the kind words! We are ecstatic to hear that you're having a good experience and find the app useful.

Kindest regards,
the Good Food team.

Beoordeeld met 1 van de 5 sterren

Terrible customer service

Terrible customer service. Far too slow and completely unhelpful.

22 juli 2026
Review zonder uitnodiging
Logo  Good Food

Antwoord van Good Food

Hi Callum! Thank you for your review and I am sorry to hear you've had a poor experience with us on this occasion. If there's anything we can do to make things right please do not hesitate to reach out. We take comments from our customers very seriously and hope we can get your problem resolved for you.

Kindest regards,
the Good Food team.

Beoordeeld met 2 van de 5 sterren

Not much to be inspired by in recent GF

I signed up for a second subscription after a trial subscription finished at the beginning of the year. We liked it initially but its been quite hit and miss and the last 3-4 magazines we have had have been really boring. There is far too much advertising, which makes it look more and more like those free magazines you get in the supermarket and just not enough interesting recipes. It seems everything is a slight variation of recipes that we have seen before, not many fresh and new recipes. I'll not renew the subscription anymore.

20 juli 2026
Logo  Good Food

Antwoord van Good Food

Hi Britta! Thank you for your review and for taking the time to explain how we can improve. I will raise your comments with our editorial team for review.

Kindest regards,
the Good Food team.

Beoordeeld met 4 van de 5 sterren

Interesting articles.

Interesting articles. One recipe plus photo takes 2 pages. More recipes and less waste of space needed.

17 juli 2026
Logo  Good Food

Antwoord van Good Food

Hi Jennifer! Thank you for the 4 star review. We are happy to hear you're finding the articles interesting. I will share your comments with the editorial team for review.

Kindest regards,
the Good Food team.

Beoordeeld met 5 van de 5 sterren

Great recipes using in season produce

Great recipes using in season produce. Easy to follow recipes that give good results.

17 juli 2026
Logo  Good Food

Antwoord van Good Food

Hi Elaine! Thank you for the 5 star review and the kind words! Happy to hear you're enjoying your subscription.

Kindest regards,
the Good Food team.

Beoordeeld met 5 van de 5 sterren

Great recipes

Took out a yearly subscription. Took a while for first magazine to arrive but enjoying receiving them now. Mainly use the app to find a recipe, very quick and easy and have enjoyed lots of different foods we wouldn’t normally eat. Look forward to going through the magazines properly when time allows. Worth the subscription cost, happy 😊

16 juli 2026
Logo  Good Food

Antwoord van Good Food

Hi Sharron! Thank you for the 5 star review and the kind words. We're happy to hear you're enjoying the app and having a good experience.

Kindest regards,
the Good Food team.

Beoordeeld met 5 van de 5 sterren

I just love the good food magazine

I just love the good food magazine, so thought incase I miss a month I would have a subscription.

16 juli 2026
Logo  Good Food

Antwoord van Good Food

Hi Roz! Thank you so much for the 5 star review! We really appreciate it and your continued custom.

Kindest regards,
the Good Food team.

Beoordeeld met 4 van de 5 sterren

I like the seasonality of the recipes

I like the seasonality of the recipes, and a clear drive to find new methods and ingredients/flavours. I would like more than just a nod to gluten free though

16 juli 2026
Logo  Good Food

Antwoord van Good Food

Hi Vivien! Thank you so much for your 4 star review! We really appreciate it, and I'll raise your comments to the team to be addressed.

Kindest regards,
the Good Food team.

Beoordeeld met 4 van de 5 sterren

Great variety of recipes

Great variety of recipes. And helpful techniques. I like that there recipes to suit for every level of skill

16 juli 2026
Logo  Good Food

Antwoord van Good Food

Hi Angela! Thank you so much for your kind 4 star review! We really appreciate it and the kind words.

Kindest regards,
the Good Food team.

Beoordeeld met 5 van de 5 sterren

Your magazines are brilliant

Your magazines are brilliant. So many great recipes and various other topics are covered. Great value for money.

26 juni 2026
Logo  Good Food

Antwoord van Good Food

Hi Lisa! Thank you so much for the 5 star review! We really appreciate it!

Kindest regards,
the Good Food team.

Beoordeeld met 2 van de 5 sterren

BBC Good Food Exhibition

We attended the BBC Good Food exhibition in June at the NEC and whilst mostly it was excellent, we were very disappointed with the food served in the subscribers restaurant area. My wife had the lamb which was mostly fat and gristle which gave her a mild case of food poisoning. Add to that despite the meal supposedly costing £35 per person, with a £10 discount for pre-booking, the bill was £91. My mathematics may not be wonderful, but I think that's an overcharge of £41. Never again!!

25 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unbelievably slow and unhelpful customer service

Bought a magazine and online subscription for my wife in May. Couldn't get online account to link to subscription. Asked for help on 4th June. Still have no resolution 3 weeks later. Takes ages to get a reply. And the replies don't seem to actually read the problem you're having, just copy and paste generic email templates (delete app, log out log in etc).

Pretty terrible to be able to buy an online subscription but not use it

25 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

What a disappointment, don’t waste your money

What a disappointment! I’ve used BBC Good Food for years… for free. Now that I’ve taken advantage of their £4.99 for a year’s subscription offer, I really wish that I hadn’t bothered! Gone are the good mix of English and exotic recipes that my family and I have enjoyed for years - an example; I wanted to make a spicy minced beef dish, but all BBC Good Food had to offer was a veggie-mince version, with couscous! Isn’t it funny that now, not only do you want to charge us for your recipes, you want to also dictate what we do and don’t make - it’s that BBC attitude again! By all means add to the available recipes, but don’t take others away from your customers. Stuff your ‘political correctness’ I will go elsewhere.. if I can ensure that you don’t automatically take payment from me next year, it’s worth cancelling my bank card just to prevent this. No wonder everyone has lost faith in the BBC.

15 juni 2026
Review zonder uitnodiging
Logo  Good Food

Antwoord van Good Food

Thank you for taking the time to share your feedback.

We're sorry to hear that your experience hasn't met your expectations. We were particularly surprised by your comment about not being able to find spicy minced beef recipes, as the Good Food app currently contains well over 120 recipes featuring beef mince, including a wide variety of cuisines and flavours. With thousands of recipes available across the platform, it's possible that the particular search terms you used didn't surface the results you were looking for, but we'd be happy to help you find suitable recipes if you decide to get in touch with our customer support team.

We'd also like to clarify that BBC Good Food is no longer owned or operated by the BBC. While the brand retains its heritage and name under licence, it is independently owned and run, so the comments in your review regarding the BBC are unfortunately based on a misunderstanding.

Our aim is simply to provide the widest possible range of recipes for all tastes, dietary preferences and cooking styles. We regularly add new recipes to the collection, but we certainly haven't removed traditional meat-based dishes in favour of alternatives. In fact, beef, lamb, pork, chicken and fish recipes continue to make up a significant part of our recipe library.

We're sorry that the subscription hasn't delivered the value you were hoping for, but we appreciate your feedback and wish you all the best with your future cooking.

Beoordeeld met 1 van de 5 sterren

BBC Good Food has been appalling

BBC Good Food has been appalling. I would have expected better.

I signed up for the magazines with the promise of a saute pan in August 2025. After chasing almost a dozen times, it finally arrived in April/May 2026.

I was notified that I had won an air fryer & that it would arrive at the end of March....it didn't. I chased again & a slow cooker arrived along with the above saute pan. I called to get this sorted in May & was told that they would be in touch to organise sending the correct item & collect the incorrect one....I'm still waiting.

The customer service isdreadful & I am sorely tempted to cancel my subscription.

5 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid avoid avoid

I signed up for the free sauté pan offer in January 2026 and to this day, I haven’t received the item.

I contacted customer service as I was told it would arrive within 6 weeks, and when that 6 weeks passed, I was told I would be sent a replacement and surprise surprise, nothing has turned up.

I did get a refund quickly after I contacted customer service to let them know my dissatisfaction, and to tell them I don’t believe I was ever going to receive the pan.

It feels like a scam to get you to sign up to get a ‘free item’ which never appears and they’re hoping people can’t be bothered to chase them when it doesn’t arrive.

Absolutely awful company, I hope others don’t fall prey to this scam as well.

29 mei 2026
Review zonder uitnodiging
Logo  Good Food

Antwoord van Good Food

Hi Georgia, thank you for taking the time to share your experience. We're very sorry to hear how disappointing this has been.

We completely understand your frustration, particularly after waiting far longer than expected and then being advised that a replacement would be sent.

While we're pleased a refund was arranged, we're sorry that the overall experience left you feeling let down.

We have sent a request for more details, if there is anything else needed from our end please do add your subscription number in there and we will investigate the matter further for you.

Thank you for bringing this to our attention.

Beoordeeld met 3 van de 5 sterren

I like the app, Customer Service is Shocking

I like the app, I have lots of saved recipes. The problem is their customer service is absolutely shocking. The app is on my I pad, when I try to open it on my I phone I can’t as the reference numbers against my subscription don't seem to match. Have emailed several times but they are next to useless and if you are lucky enough to get a reply, what they tell you to do is nonsense. I will not subscribe anymore through Apple next time, maybe just with an email address, perhaps I can get it on both gadgets next time.

24 november 2025
Review zonder uitnodiging
Logo  Good Food

Antwoord van Good Food

Dear Mrs C, thank you for your feedback.

We're pleased to hear you're enjoying the app and your saved recipes, but we're sorry to hear about the difficulties you've experienced accessing your subscription across devices and the support you've received.

We've requested some additional information here, and if you're able to share your subscription details, we'll be happy to investigate further and help get everything working as expected.

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