I wrote to Good Food over a week ago, no reply. It used to be a good magazine with plenty of recipes, over the years it has become progressively thinner and this October only had 45 recipes , comp... Toon meer
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I paid a £41 year subscription at the beginning of September with the promise of a free gift of a slow cooker. I havent received anything yet and it is now almost November.
Purchase was complicated. There was a deal in BBC Gardeners World but I think I got a better deal from an internet search. Also is the magazine a BBC publication The cover just says Good Food. Neve... Toon meer
Bedrijf heeft geantwoord
So Look forward to receiving GF magazine every month. Work out way through the recipes each month keeping the ones we personally enjoy. Love it
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Good Food
Geschreven door het bedrijf
Good Food is proud owner of the UK’s number one food website; a brilliant app, the UK's market-leading food magazine; the UK’s largest food event – Good Food Show – and a hugely successful series of cookbooks. You can also learn with us and enjoy storytelling and recipes in our podcasts.
Every recipe published by Good Food is thoroughly tested by the recipe development team. The brand offers more than just trusted recipe content; Good Food is the go-to destination for everything to do with food including health, meal planning, smart budgeting, family, drinks and reviews. Whether you’re looking for healthy recipes, how-to cook advice, kitchen gadget reviews, easy family recipes, budget meal plans and shopping lists, the latest foodie travel inspiration or the perfect recipe for dinner tonight, we’re here to help.
Contactgegevens
Verenigd Koninkrijk
- www.bbcgoodfood.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 36% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Recent update has been improved since original review
Since the recent update, the app now only works in Portrait mode, so I cannot use my fixed keyboard with it! It’s also very slow, and difficult to manoeuvre, so I have cancelled my subscription. I ask, does anyone actually check these updates before implementing then?
Update, now does Landscape.
Used topside recipe
Used topside recipe, disaster! Do not use this recipe, ruined our Sunday lunch!
Rubbish
Rubbish. I am moving abroad so had asked to convert my paper subscription to a digital one. They took my money - but I can’t access the digital magazine. They said to register a new account - but because it recognises my old email address it won’t let me. Tried using a new email address but it then wants me to pay for a new subscription. Instructions are hopeless - ‘register a new account from the app’ - when the app doesn’t even give me that as an option. Seriously, sort this out. I’ve been a print subscriber for many many years - am now just wishing I’d cancelled rather than convert to digital. And by the way, they told me when I converted that I could read the magazine on my laptop. Not true - only on a phone or tablet. Feel seriously mistreated here
Really?
Really? So disappointed. Was such a good resource for free recipes that I had built up over time. Now chargeable. Not impressed will go elsewhere.
Totally unacceptable subscription service!
I have been subscribing to BBC good food magazine for years and now found that to access a recipe that was on the cover of a September issue last year, I have to PAY £2.49 to see the recipe online. I have misplaced the copy of the magazine that I kept for that specific recipe.
I have to pay twice for a recipe? No.
BBC Good Food just lost me and a few friends after telling them about it!
Not for us cooks but for quick easy recipes …
I have been receiving the good food magazine for years and have loved it and have kept many a great recipe which I have cooked over and over. But lately the last 2 years it has become a ‘busy mum quick fix dinner’ read. All the recipes are similar effort to an open sandwich ( in fact a lot of the recipes are open sandwiches.)
It seems to be aimed now at people who don’t like to cook and just need to put food on the table. Will be cancelling subscription.
Shoddy web site
I've used the good food site for many years, but recently the web management has been shoddy, links don't work or are still set to the previous days heading. The site doesn't appear to update until later in the day and recipes posted are old.
A few of the recipes I've tried are OK
A few of the recipes I've tried are OK, but a lot of them downright awful. There should be tested a lot more before being published.
Always loved the bbc good food mad…but
I have just received my May copy of the good food mag. I have been getting this from the day it started. I have been so disappointed with it recently because of the adverts. This issue takes the mick though. I’m definitely thinking about ditching this mag and sticking to the other food mags
I used to love the BBC Good website
I used to love the BBC Good website. But every time I go on to it now I'm bombarded with adverts. That's why I am reluctant to go onto the site from now on.
Dishonest company
I submitted a partly critical review on the lemon pancake recipe and it wasn’t published. I then submitted another review using a different account which was not critical and it instantly got published. Don’t waste your time relying on reviews as BBC GoodFood fail to publish some critical reviews - misleading people by not publishing somewhat bad reviews. I wouldn’t even bother with them again. Stick to having kindle recipe books where you can edit and comment on recipes saved.
DON'T BOTHER WITH THE APP
DON'T BOTHER WITH THE APP, IT DOESN'T WORK.
I have had the app for years. I was happy to pay the subscription because the app used to be very good, but since paying the subscription I've been unable to access my saved recipes as they no longer sync and the functionality is rubbish. I cancelled my subscription and managed to get a refund. The website is free and actually works!
Cote Brasserie
I have been with goodfood for a long…
I have been with goodfood for a long time now. I have been paying for the subscription since it started. The app is just a waste of time. I have it on all my devices and use it a lot. The app hasn't synced in ages. I have messaged, emailed them and have no responses from them. What a total shambles. I have removed and reinstalled all the apps a lot of times, make no difference. Its about time they sorted this.
From free, to now way overpriced, bah!
From free to now way overpriced - really?
Shame on you BBC or whomever is purporting to the manager of this app. So much for looking after your community!
It wouldn’t be so bad if it weren’t for the fact that content is nowhere near worth subscribing to! Let alone at a premium rate?!
Avoid like plague
I've been baking for over a year now and have learnt to avoid this website. Their recipes are frequently dreadful but always come up as "five-star" in Google searches due to the BBC site's highly dishonest practise of only listing the five-star reviews they get, and not the many other less favourable ones. Remember: their star ratings are NOT AVERAGES! They are simply ignoring the worse ratings. Be sure to read the comments before embarking on any of their recipes.
I booked this for my partner and her…
I booked this for my partner and her mother in law and they had an amazing time and came back with wonderful drinks and food. I recommend this and my partner said it was smooth and people were lovely. Well done all
Not prepared to fight through the…
Not prepared to fight through the paywall to get to my saved recipes. Was excellent now rubbish.
Poor show BBC Good Food!!
The app used to be 5 star. I had a great collection of recipes and it was my go to site for day to day cooking. Easy to use, reliable and free. The new app is way too expensive and the cost hard to justify. It was promised that the old collections would remain accessible even if not a subscriber. However, I have been unable to access my collections since the switchover. Poor show BBC Good Food!
Used this app now and again and found…
Used this app now and again and found it handy, but have no intention of paying for extras that I have no need for, why did you not have subscription for those who want the added extras and just left the rest as it was.
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