I wrote to Good Food over a week ago, no reply. It used to be a good magazine with plenty of recipes, over the years it has become progressively thinner and this October only had 45 recipes , comp... Toon meer
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I paid a £41 year subscription at the beginning of September with the promise of a free gift of a slow cooker. I havent received anything yet and it is now almost November.
Purchase was complicated. There was a deal in BBC Gardeners World but I think I got a better deal from an internet search. Also is the magazine a BBC publication The cover just says Good Food. Neve... Toon meer
Bedrijf heeft geantwoord
So Look forward to receiving GF magazine every month. Work out way through the recipes each month keeping the ones we personally enjoy. Love it
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Good Food
Geschreven door het bedrijf
Good Food is proud owner of the UK’s number one food website; a brilliant app, the UK's market-leading food magazine; the UK’s largest food event – Good Food Show – and a hugely successful series of cookbooks. You can also learn with us and enjoy storytelling and recipes in our podcasts.
Every recipe published by Good Food is thoroughly tested by the recipe development team. The brand offers more than just trusted recipe content; Good Food is the go-to destination for everything to do with food including health, meal planning, smart budgeting, family, drinks and reviews. Whether you’re looking for healthy recipes, how-to cook advice, kitchen gadget reviews, easy family recipes, budget meal plans and shopping lists, the latest foodie travel inspiration or the perfect recipe for dinner tonight, we’re here to help.
Contactgegevens
Verenigd Koninkrijk
- www.bbcgoodfood.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 36% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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A side order of woke
Used to be an excellent recipe resource but now far too many vegan recipes. Vegans have numerous magazines dedicated to them which I doubt have section devoted to meat eaters. Also the magazine has become super-woke with race baiting articles on how wine making isn’t a “safe space” for POCs. Cultural appropriation concerns are clearly seeping in and I think the days when the Hairy Bikers could write about curries for the magazine are behind us.
Before anyone assumes I’m some horrid old racist, the beer writer is a black woman who is excellent as are the majority of the diverse contributors. My issue is with the editorial direction of travel (it is a BBC publication and supposed to reflect the diverse population which is still 87% indigenous) and one particular lady who starts from the premise Britain has nothing of value to offer the world in any culinary sphere save from that which hails from recent immigration.
Recipes you’ll actually have the ingredients for!
I love the BBC Good Food website because it’s easy to find recipes that use ingredients you’ve actually heard of and have at home. No trip to the supermarket needed just to make one recipe!
This is one of those sites where you…
This is one of those sites where you have to read the first line of the text about ten times due to the pop ups and the anchor changes; demented, I would like to use the site but as soon as I get that nonsense, I go somewhere else, but I find it really annoying!
I live in the US and I've been a…
I live in the US and I've been a subscriber to BBC Good Food magazine for well over a decade. In the past I've bought gift subscriptions for family and friends. Never any issue with receiving the magazine.
Starting two years ago numerous editions failed to arrive. The few magazines that did arrive were sent out from various locations across Europe.
I contacted customer service on numerous occasions and the person on the line would extend the subscription time period. This is a useless remedy when the editions still fail to arrive (despite their promise of a fail-safe special envelope service - whatever that is) and I believe this is their standard way of fobbing off customers. An email from a customer service representative promised a remedy and a call to me from the named person - didn't happen. More fool me for taking out my last subscription in the belief I would receive the magazine.
In the last year I have received 3 editions out of 8 due to me. This is either fraud or theft. I can't decide which it is. Not so much Immediate Media as take the money and run!
I would have been prepared to pay a little more to guarantee receipt of the magazine via UK mail/courier. Another good product ruined by total lack of business execution and incompetent customer care.
Dreadful company, appalling customer service
I bought a digital gift subscription for a friend living abroad. She was not able to access it. I called Immediate Media who administer this (non Britain-based call centre) on four occasions. My friend called three times. On each occasion we were promised action. Nothing happened. My friend exchanged emails for several days, still nothing Finally they said that digital subscriptions could not be accessed by pc, only on apple products! . Immediate Media claim not to have Supervisors, Managers or an accessible Complaints Dept. There was nothing I could do to resolve the issue. After two months I cancelled subscription and requested refund. They are considering that. Appalling customer service. Will never buy this magazine again
Do not reply to letters
Do not reply to letters. They cancel subscription without giving reason.
One of the best online recipe inspiration sites, BBC Good Food makes you hungry for more
I love BBC Good Food, everything from the magazine and so much more.
Its my go to archive of recipes that I have loved to see being made on their cooking shows from all Britain's top chefs and tons of internationally renowned gourmets.
I particularly like the ability to look at their how to suggestions for classic cooking skills .
The only drawback is that it makes you feel so hungry, you need to look before a meal or you may be prone to snacking.
Love it
Best recipes ever - yum... love the show too! Can't wait!
Above and beyond
I have been a fan of BBC Good Food's Website and Magasines for a long time. Today is however special. I needed some help with an old recipe. I did not have high hopes, but a lovely member of the editorial staff went the extra mile to help me with my problem. Thank you very much.
Great.
This site has got me out of trouble on many occasions. Especially good for the cake recipes. Easy to follow instructions and pictures. Reviews of each dish by people who have made them and tips on how to make each recipe better.
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