Johnny is very professional and helpful. I appreciate that he went above and beyond calling to let me know i ordered parts I did not need and took care of canceling that portion of my order. Communic... Toon meer
Bedrijf heeft geantwoord
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Terrible customer service and knowledge. Will be hiring legal assistance because of them selling me wrong tires for my wheels and not standing behind it or the extended warranty I bought because they... Toon meer
This company is bad ass very fast shipping. Everything was shipped very well. Great communication. I’m definitely buying from them again.
Bedrijf heeft geantwoord
The website is easy to navigate. Ordering was a breeze. They have a wide selection of products. The shipping was quick for a very bulky item They have great communication.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget. Our mission is to become your preferred shopping destination for wheels, tires, and vehicle accessories.
Contactgegevens
209 County Road 156, 56307, Albany, Verenigde Staten
- 3203332155
- sales@bbwheels.com
- www.bbwheelsonline.com
4,2
Goed
707 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 61% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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BB wheels never shipped my item after a…
BB wheels never shipped my item after a looong time. Look elsewhere first. If you still want to use them read the 90 plus complaints on Better Business Bureau site. Read the Yelp reviews. This was the most miserable order I have ever placed. Customer service is horrible. Staff attempted to commit insurance fraud with "Extend" tire road hazard insurance. Commercial tires are not eligible for road hazard. This did not stop them from trying to sell it. They said to lie and say the tires were for personal use. Dishonest seller.
29 november 2024
Review zonder uitnodiging
Antwoord van BB Wheels
Brian,
Thank you for your feedback. We're sorry to hear about your negative experience and take your concerns very seriously. We strive for transparency and customer satisfaction, and your comments will be thoroughly reviewed with our team to address the issues you've mentioned. If you'd like to discuss your experience further or need assistance, please don't hesitate to reach out directly. Your input helps us improve.
Thank you,
BB Wheels
It was easy for the most part the…
It was easy for the most part the calling the Extensions back suck and the hold voice is annoying and with as much money spent I should have got a free t but all and all Kurt was awesome.
19 november 2024
Review zonder uitnodiging
Antwoord van BB Wheels
Will,
Thank you for your feedback! We're glad to hear that Kurt provided you with excellent service. We appreciate your honesty about the hold process and the extension callback—we’re always looking for ways to improve and will take your comments into consideration. As for the free t-shirt, we’ll pass along your suggestion to our team. We truly value your business and hope to serve you even better in the future. If there's anything else we can assist you with, please don’t hesitate to reach out!
Thank you,
BB Wheels
2nd order
Second purchase I've done with you guys great prices great people to talk to
19 november 2024
Review zonder uitnodiging
Antwoord van BB Wheels
Jay,
Thank you for being a returning customer! We're thrilled to hear you’ve had a great experience with us again. Always a pleasure to help out—looking forward to working with you on your next purchase!
Thank you,
BB Wheels
Got em shipped on time safely packaged…
Got em shipped on time safely packaged and on time soon as i get em on i will post pics of wat they looken like on my 2018 chevy ss camaro
18 november 2024
Review zonder uitnodiging
Antwoord van BB Wheels
Ricardo,
Thanks for the awesome review! We're glad your order arrived safely and on time. Can't wait to see how they look on your 2018 Chevy SS Camaro—be sure to share those pics when you get them on!
Thank you,
BB Wheels
Shipped same day as order!
11 november 2024
Review zonder uitnodiging
Antwoord van BB Wheels
KR,
We’re grateful that you took the time to leave us a review.
Thank you,
BB Wheels
Placed my order and was shipped the…
Placed my order and was shipped the next day. Website was easy to navigate. So far so good
14 november 2024
Review zonder uitnodiging
Antwoord van BB Wheels
William,
Thank you very much for sharing your review. We love hearing from our customers.
Thank you,
BB Wheels
You will not be disappointed!
WOW! 1st the selection of wheels is unbelievable. 2nd the turnaround time from order to arrival was way beyond my belief so FAST. They look amazing and I'm now looking for a set for my Jeep. I would highly recommend BB Wheels for your needs.
Jim S.
12 november 2024
Review zonder uitnodiging
Antwoord van BB Wheels
Jim,
Thank you so much for this great 5-star review. We appreciate your business and your help spreading the word.
Thank you,
BB Wheels
Definitely buy from again
Great experience with this purchase.They even called to let make sure I had a lift on my bronco to make sure the wheels would clear properly.
11 november 2024
Review zonder uitnodiging
Antwoord van BB Wheels
Jason,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Thank you,
BB Wheels
Price,and easy to navigate the page
9 november 2024
Review zonder uitnodiging
Antwoord van BB Wheels
Victor,
We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
Thank you,
BB Wheels
proficiency
9 november 2024
Review zonder uitnodiging
Antwoord van BB Wheels
Hello,
Thank you so much for the feedback! We appreciate your business.
Thank you,
BB Wheels
Perfect Timing BB. Thanks!
BB Wheels made it easy to find exactly the wheels I wanted to get my Son for Christmas, Birthday, and his first truck in time for Christmas.
9 november 2024
Review zonder uitnodiging
Antwoord van BB Wheels
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Thank you,
BB Wheels
Great customer service
Great customer service, quick and fast to know what I need for my rims. I’ve already purchased twice from here, highly recommend it.
8 november 2024
Review zonder uitnodiging
Antwoord van BB Wheels
Ivan,
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels
Excellent variety and delivery
8 november 2024
Review zonder uitnodiging
Antwoord van BB Wheels
Aly,
We appreciate the fantastic review and are glad we could be of service.
Thank you,
BB Wheels
Easy to order
Easy to order. Will be purchasing rims after winter.
2 november 2024
Review zonder uitnodiging
Antwoord van BB Wheels
Michael,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you,
BB Wheels
Got here quick
Got here quick, amazing quality, exactly what I wanted
20 oktober 2024
Review zonder uitnodiging
Antwoord van BB Wheels
Bones,
We're thrilled you're happy with your purchase and found the buying process easy and you received everything quickly!
Thank you,
BB Wheels
Great reviews
Great reviews. Strictly business. Good recommendations for want I need to get the best out of purchase. Very satisfied!
21 oktober 2024
Review zonder uitnodiging
Antwoord van BB Wheels
Kevin,
We sincerely appreciate your business and your valuable feedback.
Thank you,
BB Wheels
Easy to shop and find the right tire
try easy to shop and find the tire that was match for my vehicle and the price was exceptional!
15 oktober 2024
Review zonder uitnodiging
Antwoord van BB Wheels
Stephen,
We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels
Buyer beware
Absolutely unbelievable. I manually entered my tire size and when put my vehicle info THEY changed my tire size to what they thought fit my vehicle.
A day later we lost our home in Helene and couldn't check our email and now these people are charging us hundreds of dollars for return/restock.
BUYER BEWARE!
And the will not negotiate this RIP off with you.
Do not use this company!
*** to be FAIR i went on their site again and attempted to put tire size in same way and it happened AGAIN. It CAN happen and it did.
15 oktober 2024
Review zonder uitnodiging
Antwoord van BB Wheels
Sue Ellen,
Thank you for your feedback. We are truly sorry to hear about the difficult situation you've faced, and we sympathize with what you're going through. We’d like to clarify that when a customer manually enters their tire size we have no way of switching without informing the customer. Regarding the return and restocking fees, we understand that the circumstances were challenging for you. Our policies are in place to ensure fair processing for all customers.
Thank you,
BB Wheels
More pics of each style rim
6 oktober 2024
Review zonder uitnodiging
Antwoord van BB Wheels
John,
Seeing that you had a 5-Star experience is the best thing we could hope for!
Thank you,
BB Wheels
You guys rock!!
2 oktober 2024
Review zonder uitnodiging
Antwoord van BB Wheels
Johnny,
Thank you again for your 5-star rating and for being an amazing part of our journey.
Thank you,
BB Wheels
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