Bella Italia Reviews 

Average food.
Below average service.
Rude staff.

We had an absolutely fantastic break with you (our first holiday with our 4 month old) until we ate out at Bella Italia.

I’d ordered the festive pizza. And ate the festive pizza. And a few hours later the pizza came back and not in a good way. The food poisoning was intense (this was Sunday Eve 8th Dec 5:30pm.)

I’ve only just stopped being sick, 10am Tuesday 10th Dec. Please take it off the menu if it can’t be cooked properly.

I am not one to write reviews but have felt compelled to after an awful dinner.
Would have given my experience at Bella Italia CRIBBS CAUSEWAY no stars if I could (sadly not an option )

We had booked a table in advance. On arrival the restaurant was extremely busy. After 15 minutes of waiting for a Waitress to come and take our drinks order I left the table to find someone to take our order.
We gave our drink and food order at the same time.
Drinks arrived with one missing.
Food arrived with one meal missing and another meal luke warm. Food was expensive and average tasting. We were given a couple of free drinks which was the only saving grace of the evening.

The staff looked harassed and as a knock on effect were not offering the friendliest service.
Not a pleasurable experience at all.

Absolute disgrace of a restaurant at Cribbs Causeway. Should have known we would not be getting adequate service when it took nearly 30 minutes just to get our drink order.
Not only did we have to wait for drinks but it was past 1 hour when the food arrived but it turned out my waitress didn’t put my order through, so for a party of 6 only 5 got their order.
We only got our food as we asked where it was and then the waitress asked me what I had ordered, and when she came back said it hasn't been put through. She then offered some random meal but by this point I had lost my appetite but she got all annoyed at me, as if this was my fault and proceeded to talk to me as if i was a toddler who didn't want his lunch.

Atmosphere was also very poor.

The only thing i would say is that they are obviously understaffed.

i went here on my birthday to have lunch with my family and friends, I got £15 voucher but when I tried to use it they wouldn’t accept it on set menu. Ended up spending the same amount.

Food is also tasteless and pretty small servings compared to other restaurants

Bristol Cribbs Causeway - food was undercooked and made me ill, service was very slow and was over charged. Terrible experience - avoid it

Great meal.
However, the service charge is not mentioned on the menu and should not be a percentage.
Serving an expensive meal takes the same effort as a cheaper one. I prefer to give a cash tip (if at all) of my choosing. It would be more honest to increase all the prices by 12½% Having a service charge does not encourage staff to give outstanding service!

I had the chicken ham and mushroom pizza with chips, cooked to perfection. Would order this again.

We visited the Leicester Square Bella Italia, Cranbourn street. Usually this chain doesn’t inspire me but I was surprised at how very good the food was. The cocktails were lovely too and the tall blonde lady running the restaurant was really polite chatty and helpful. She was a real delight. Very efficient and even though she was really busy she kept everyone well served and happy. All in all it was a brilliant restaurant visit and I’d highly recommend this branch. The food was so plentiful that we had to leave some. This isn’t usual for London. It was one of the best Italian meals we’d had in a while.

I have had many meals from bella around the country. Covent Garden, Oxford. But this one was the worst yet. My meal consisted of minced duck. Not even shredded or chunks but minced. All swimming in a bowl of sauce that should have coated the meal not swam in it. I have had this meal in the past. Couldnt wait to get out, spoiled what was meant to be an occasion.

Prompt, efficient and polite staff, joined in a bit of banter and made the dining an enjoyable time...

The food was overpriced and very low standard. Had two meals and they were swimming in grease. Would not pay the price for, whats on the menu, and low standard food. The need to do a customer service qualification would be beneficial too. No idea on what is needed. Avoid.

Pre booked table advising 21st birthday in Centre Parcs Sherwood Forest.We arrived a little early to be greeted by member of staff rolling their eyes. Partial starter didn't arrive. The deserts were incorrect and was told by the waitress I was wrong. Was promised birthday candle and didn't arrive. Staff are rude and basically don't care. Ruined 21st birthday meal. Well done 👏

Awful service, took an hour and half for food to arrive, hence missing the train home after a show

Staff very welcoming. They were promoting an offer which meant kne meal free if purchased another meal. Upon paying we were told the voucher code could not be used as have to wait for 24hrs. There is nothing in the terms and conditions saying this. I am very annoyed. Why put on an offer if can't be used.

Shocking service! We ordered from Uber eats and spent £89 and x2 mains were missing. Tried to contact the restaurant multiple times and had no answer . Sent an email also messaged on instagram and had no response. Food had no taste and was not fresh.

First time at this Bella Italia (Wolverhampton, Bentley Bridge Park). Great atmosphere and lovely staff.

Gee was our server, she was so down to earth, friendly and professional.

We came for a joint birthday/early mom day celebration and thoroughly enjoyed it.

Thank you Gee! :o)

We are definitely coming again...hopefully this weekend.  Highly recommend

The relaxing atmosphere is consistent. Nancy is always helpful and friendly. The food is delicious and I recommend to my friends all the time.

I attended for a drink with my friends for first time. I was happy with the service Holy provided.

My friends always go to Bella Italia in Norwich Red Lion Street and rave about the atmosphere, food & service. We were near Norwich station so went to the Riverside one and the experience was not the same. A very long wait to be served even though the place was virtually empty. Finally ordered and didn't wait too long but the meal was poor. Carbonara had lardons which were more white flabby fat than anything else & really awful. My husbands spag bol was tasteless and he said my home made version was far superior! We had dirty plates sitting in front of us for ages with no attempt to remove them - the place was still not busy though. We didn't bother with a dessert as we didn't want an action replay. Funnily enough my friends used the Riverside Bella Italia as they were near there and had exactly the same experience and also the same flabby white lardons! We wont be returning but will try the Red Lion St one as I love Italian food if it's cooked correctly. My friends also said they wouldn't go back either but return to their favourite.