where do i begin. horrible experience waiter was aggressive and unruly and in our face when our pasta dish was uncooked, we just asked for a cheese pizza instead.Completely ignored us till someone els... Toon meer
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Cribbs Causeway Booked ahead. Took over half an hour for our order to be taken, I cluding our drinks order. Ordered our drinks with our food. Saw our drinks on the bar but they sat there for... Toon meer
Visited Edinburgh Hanover Restaurant twice last weekend. Was especially impressed by the friendly service and the helpful attitude of the staff, especially Fin (Finlay?). He went out of his way to ma... Toon meer
First time at this Bella Italia (Wolverhampton, Bentley Bridge Park). Great atmosphere and lovely staff. Gee was our server, she was so down to earth, friendly and professional. We came for... Toon meer
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Avoid at all costs a total rip off food…
Avoid at all costs a total rip off food is cheap products cheap house wine specially for the price prices overated nothing like before lock down.... only good thing is the bellabots and decor and staff pleasant...dudley Castle Gate......the pasta bacon and sauce of carbonara was poor no taste...garlic dough balls dint have much taste also burnt the coke was weak to much ice and flat.....if your stupid enough to throw away your money what you think will be good experience you will be totally let down......☹
poor customer care
we booked to visit bella italia hempstead 12may 6pm. 2 adults and 1 3yr old. Very poorservice,meals did not arrive at all,feedback provided am still waiting for a resolution ....contacted store again 23 may and still no resolution.
had the worse experience in a restaurant in London.
I have been to Bella Italia in Lescester square last Saturday 16/05/2022 and it was the worse experience at a restaurant in London.
I arrived around 8:30 pm waiting for friends to join me. The manager who sat me down didn’t even gave me a menu.
When my friends arrived we ordered a Prosecco and two beers. They were not even cold and they didn’t even had offered a wine bucket. We had to ask.
Around 9 pm the same manager came over and extremely rude demanded us to order stater and main at the same time otherwise he wouldn’t take the order. We told him we were ready for starters but not the main. He demanded us to order starter and main course because the kitchen would close at 9:30. He did not hide his rudeness and lack of professionalism. We were chocked and did not order anything asked him for the bill. Then we finished our drinks and left to another great and amazing restaurant which treated us as customers and we spent £250.
This manager should be retrained because he doesn’t know to deal with people.
How this disrespectful person is a manager ? A bad market is already going on around my social mídia about Bella Italia
I will never ever go back to Bella Italia again and would not advice people to go on the very one in Lescester square. That was a just horrível experience in my life.
Sheffield St Paul’s terrible service
Sheffield St Paul’s terrible service, 3 staff on a busy Friday night, forgot parts of the meal and food so inedible(swimming in grease) it made one of the party throw up afterward. £27 for a bottle of wine that’s £8 in aldi, laughable really
Disappointing Meal at Bella Italia Lakeside
We both had chicken milanese at lakeside it was overcooked and the breadcrumbs were hard making if difficult to eat i now have ulcers in my mouth also found chicken bones in one of them very disappointing meal
Last Saturday
Last Saturday, my girlfriend and I visited Bella Italia at Salford Quays and the food was so delicious. We ordered Pasta carbonara and I have never had better pasta in my life. Strongly recommend :)
Excellent meal at Bella Italia at the Oracle, Reading.
Excellent meal at Bella Italia at the Oracle, Reading. Bottomless pizza and Prosecco, good value, good food and great service from our attentive waiter Huw. Highly recommended, thank you!
Poor slow service
Poor slow service
Rip off charges
Not allowed to use a gift card that have been given to us for a birthday
Disgusted
Myself and my partner was in a queue, the family In front asked for a table and they where told to wait, we asked how long the wait is for a table for 2 and we was told we haven’t got any sorry and then silence ? I asked noting no reservations? Again host replied NO, I then asked for a seat at the Empty bar for a few drinks, which he said no sorry we have no room ? Before I walked out as I felt this host was being at the very least discriminative the family behind us now next in queue asked for a table and the host was awkward as he knew I could hear him saying sorry no tables but we will have later on maybe 9 ?! The family before and after us was both white and we where an Indian couple I can only assume that we here either judged by appearance or in race ….I since went online to book a reservation as he said to me I can’t as we have no tables and I managed to book a table one straightway !
They should be ashamed of themselves.
I am sorry I ve spent my money fot the…
I am sorry I ve spent my money fot the awful service.
I ve had the tortelloni with pumpkin and blue cheese, not well cooked, i had to ask for the bill 5 times and the manager loooked luke he doesn t know how to do a discount for Unidays where they are signed between sunday and thursdays, they blamed it on me and had to pay the full price even though I was suppose to have the 30% off the food.
definitely Will not return and I won t recomend to anyone that is looking for at least a decent service and food.
Closed kitchen early despite table booking
Arrived for a booked table at 9pm, on arrival staff told us the kitchen had closed early ‘because we did not notify them you were coming’. Since when was a booking not notice?
Not impressed 😕
Went to Bella Italia Saturday night at Bolton Middlebrook. I was not impressed the starter portions were very small considering the prices and the pasta dishes were quite frankly bland and without flavour . I have given it a 3 simply because the staff were friendly engaging and run off their feet.
Took my daughter to Bella Italia in…
Took my daughter to Bella Italia in Shaftesbury Avenue for her birthday 🎂
Our waitress, Kate, was brilliant and attentive and made my daughters birthday feel special. Thankyou!
Poor, poor, poor
Rude when greeting us, seated in the coldest part of the restaurant, cold was the admission of the manager!! Wrong drink served to the wife, olives were very salty, portion size versus price was shocking, a warm brownie for desert, I've had warmer ice cubes. Disgusting value for money
So yesterday at 5pm we being a table of…
So yesterday at 5pm we being a table of 4 went to Bella italia at shaftesbury Avenue London and as much as I enjoy Bella italia food
I can honestly say that yesterday the main meal was absolutely cold and more than 30min wait for dessert cookie dough that was also cold
So now I'm starting to doubt my choice of recommending it and indeed eating there again poor service
Bella italia near Sondheim theatre…
Bella italia near Sondheim theatre London. Following a pleasant theatre trip yesterday 18.12.21 and visits to Bella in Bristol which were good previously. Yesterday’s visit was underwhelming. Chicken Caesar salad came without the chicken on it! Partner had finished his meal by the time my missing chicken arrived. Tables too close together,no social distancing. Waiting staff pleasant but we won’t be back I’m afraid.
Visited Bella Italia in the Metro…
Visited Bella Italia in the Metro Center Newcastle . There was no social distancing. Tables were crammed together and very crowded. There were empty tables however the manager informed us that he did not have the staff to open the closed area. Surely it would make sense to open the closed area and have staff walk a bit further between stations to ensure social distancing and customer safety and comfort We didn’t stay very disappointing
We Went for a meal at Bella italia
We Went for a meal at Bella italia, on sat night at sixfields northampton, and very impressed. the meal was lovely. There was a great choice of menu, lovely atmosphere, and excellent service, Joel looked after us who was very efficient and friendly, i wd recommend.
Went to Bluewater Bella Italia today…
Went to Bluewater Bella Italia today booked for 12 noon. had marguerite pizza, it was like a piece of rubber not nice
Excellent staff and gluten free
Excellent staff and gluten free, vegan menu in the Cambridge Grafton centre.
Thank you for a lovely meal ✨
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