Bozena at hamilton is the most wonderful team leader. Top customer service, so knowledgeable and welcoming. Great conversation and guidance about my new bed order. She is an asset to the company and c... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD Hamilton, South Lanarkshire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Good choice of beds, good service from Bozena who looked after us. Got everything we wanted, she did a fine job up selling the products, but in a non-pushy way. We will use them again when replacing... Toon meer
Bedrijf heeft geantwoord
My bed was meant to be delivered on the 1st of October 2024, got an email saying it will be delayed until 7th of October 2024, didn't think I'll have this problem going into shop and ordering the bed... Toon meer
Had the best experience in Hamilton store. Bozena was amazing. Found a great bed on a really nice deal, super king and it’s so comfortable, had a great thick mattress with pillow top that’s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Hamilton447
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD, Hamilton, South Lanarkshire, Verenigd Koninkrijk
- 1698426483
4,9
Uitstekend
327 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very good 😍😍😍😍😍😍😍😊😊😊😊😊😊
24 oktober 2025
Antwoord van Bensons For Beds - Hamilton447
Thank you so much! We're thrilled you had a great experience 😍😊 – your support means the world to us!
Megan at Customer Care
Top Notch Service
Excellent instore experience and advice given from Cameron. Updates on the delivery were timely. The delivery team were friendly and efficient.
The mattress is heavenly!
24 oktober 2025
Antwoord van Bensons For Beds - Hamilton447
We're delighted you had an excellent in-store experience and received helpful advice. It's great to hear that the delivery updates were timely and the team was friendly. We hope you enjoy your heavenly new mattress,
Megan at Customer Care
Perfect service
Service was excellent...server took his time to make sure i picked the correct bed....
23 oktober 2025
Antwoord van Bensons For Beds - Hamilton447
We're happy to hear that the service was excellent and that our team member ensured you picked the perfect bed. Thank you for your positive feedback Irene.
– Lauryn at Customer Care 💜
Antwoord van Bensons For Beds - Hamilton447
We're happy to hear that the assistance was helpful. We appreciate your positive feedback and your time. – Lauryn at Customer Care 💜
Borjena is fantastic
Borjena is fantastic.
Very nice and met our needs really trying to help us.
13 oktober 2025
Antwoord van Bensons For Beds - Hamilton447
We are so happy to hear that our team member was very helpful and met your needs. Thank you for sharing your positive experience with us, Megan at Customer Care
Excellent service
5 oktober 2025
Antwoord van Bensons For Beds - Hamilton447
Thank you for your review Andrew! We’re delighted to hear you received excellent service. 😊
Take care,
Megan at Customer Care
Excellent customer service all round.
Excellent customer service all round.
No pressure. Just great advice.
Our advisor Allan was brilliant.
Helped us every step of the way.
1 oktober 2025
Antwoord van Bensons For Beds - Hamilton447
We appreciate you sharing your experience! We're so glad to hear that our team provided excellent customer service and advice. Thank you for the amazing review.
Take care,
Megan at Customer Care
Knowledgeable and helpful…
The sales person was very knowledgeable and helpful, we were allowed to wander freely in the showroom and look at everything until we made a choice.
29 september 2025
Antwoord van Bensons For Beds - Hamilton447
We appreciate you sharing your positive experience! We're happy to hear that our salesperson was knowledgeable and helpful, and that you were able to explore our showroom freely.
Thank you,
Lauryn at Customer Care
Friendly store
Friendly , outgoing staff who were very informative and helpful advising me on deals that were currently on. I bought a bed and was very happy with my purchase and will receive my new bed in a timely fashion .
13 september 2025
Antwoord van Bensons For Beds - Hamilton447
We appreciate you sharing your experience! We're happy to hear that our staff was helpful and informative regarding current deals, and that you're pleased with your bed purchase. Thank you for your feedback.
Best Wishes,
Megan at Customer Care
Antwoord van Bensons For Beds - Hamilton447
We are so happy to hear that you found our team member to be friendly and helpful! We appreciate your positive feedback, Megan at Customer Care
This is a review for Cameron
This is a review for Cameron. We went to buy a bed and he was so helpful and has a natural way about him. He gave us so much time we really appreciate it. Would recommend him to anyone
29 juli 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Hamilton447
We're happy to hear that you had such a positive experience. It's great to know that the assistance provided was helpful, and we appreciate you recommending our team to others. Take care, Megan at Customer Care
great support and selection
great support from shop assistant; provided important advice that helped me select my bed.
14 augustus 2025
Antwoord van Bensons For Beds - Hamilton447
We're glad you found our support helpful during your bed selection. It's great to know the advice provided assisted you in making the right choice. Thanks for your feedback, Megan at Customer Care
Impressed
Recently went to purchase a bed for my daughter served by Bozena and what a delight. Very professional delightful manner and first class service a rarity these days. Benson's should be proud of her as an employee.
31 juli 2025
Antwoord van Bensons For Beds - Hamilton447
Thank you so much for your kind words! Bozena takes pride in providing exceptional service to our customers. We are grateful to have her as part of our team and will make sure to pass along your praise. We look forward to your next visit, Megan at Customer Care
Good quality bed
When I entered the shop, it was very nicely laid out, and you could see the beds were of good quality. The only thing about my purchase was the price of delivery, which I found extremely high, but the bed was for my son; if the bed were for myself, I would not have gone ahead with the sale but very happy with the bed
3 augustus 2025
Antwoord van Bensons For Beds - Hamilton447
Thank you for taking the time to share your experience with us! We're glad to hear that you were impressed with our shop and the quality of our beds. We appreciate your feedback on the delivery price and will definitely take that into consideration for future sales. We're so happy that your son loves his new bed - our top priority is always the satisfaction of our customers. Thank you for choosing us!
Great products great staff
31 juli 2025
Antwoord van Bensons For Beds - Hamilton447
Thank you so much for your kind words! We are glad to hear that you are satisfied with our products and our staff. We strive to provide the best service and products for our customers. We appreciate your support and hope to see you again soon! Megan at Customer Care
Excellent service in the Hamilton…
Excellent service in the Hamilton store.
Staff were very helpful and knowledgeable.
There was no pressure on me at all.
30 juli 2025
Antwoord van Bensons For Beds - Hamilton447
Thank you for your kind words and for choosing our Hamilton store for your recent visit! Our team takes pride in providing excellent service and being knowledgeable to assist our customers. We're glad to hear that you felt no pressure during your experience. We appreciate your feedback and hope to see you again soon, Megan at Customer Care
We could easily have bought online…
We could easily have bought online however went to the Hamilton branch. The people who work in this branch are lovely. So helpful. Really knowledgeable about the products. We ended up buying more products then we first thought. There was a good incentive on. I’d definitely return when I need to re-new my mattress. First class customer service from Cameron.
30 juli 2025
Antwoord van Bensons For Beds - Hamilton447
Thank you for choosing our Hamilton branch! We are thrilled to hear that our team provided exceptional customer service and helped you choose the perfect products. We appreciate your support and look forward to seeing you again in the future, Megan at Customer Care
Antwoord van Bensons For Beds - Hamilton447
Thank you for your kind words about our service in the Hamilton shop! We are dedicated to providing top-notch service to our customers and we're thrilled to hear that you had a fantastic experience. Your satisfaction is our top priority and we look forward to seeing you again soon, Megan at Customer Care
Alan @Hamilton Bensons For Beds was…
Alan @Hamilton Bensons For Beds was very helpful and gave me a great deal. I would highly recommend purchase from the store @Hamilton.
13 juli 2025
Antwoord van Bensons For Beds - Hamilton447
Thank you for your kind words, we are glad that you had a positive experience with Alan at our Hamilton location! We strive to provide excellent customer service and value for our customers. Thank you for recommending our store, Megan at Customer Care
Antwoord van Bensons For Beds - Hamilton447
Thank you so much for your kind review! We strive to provide the best service possible and are thrilled to hear that our team's friendliness, knowledge, and good advice have made a positive impact. Thanks for choosing us, Megan at Customer Care
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.