Went to the showroom in redditch to look at ottoman beds and saw a guy named ben, was just looking at that time ,however went back couple of weeks later and saw the same chap. Ben was very helpful an... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieWashford Drive, B98 0GZ Redditch, England, GB
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Lees wat reviewers zeggen
Julia was such a great support throughout the process, we chose a store sale item that exactly suited our needs. Julia helped with measurements and decision, then on collection she really got stuck in... Toon meer
Bedrijf heeft geantwoord
Great service from start to finish. Ben the salesman was very helpful without being pushy. The delivery men were very efficient and managed to negotiate a difficult windy staircase. Also they kept me... Toon meer
Bedrijf heeft geantwoord
Ben was extremely helpful in helping me find the mattress I was looking for. He answered all of my questions and showed me different mattresses to try out to ensure I was happy with my purchase. There... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Redditch
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Washford Drive, B98 0GZ, Redditch, England, Verenigd Koninkrijk
4,6
Uitstekend
43 reviews
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Trouble getting a bed frame delivered in decent timefrane
Went to store, quickly found frame we wanted but with only one customer service advisor already helping a customer, we gave up ordering in store and bought it online. Paid in full to then be told there is a problem with stock and we won't get the frame till sometime in Nov. The frame should not be on display if it is not available.
9 augustus 2026
Antwoord van Bensons For Beds - Redditch
Thank you for your feedback. We sincerely apologise for the inconvenience you experienced both in-store and with your online order. We understand your frustration regarding the limited staff availability and the subsequent stock issue. I wish to advise that we have been able to bring your delivery forward and we have contacted you to advise this. Your comments will be shared with the relevant teams to improve our service.
Thank you for your review - Lauryn at Customer Care.
Went to the showroom in redditch to…
Went to the showroom in redditch to look at ottoman beds and saw a guy named ben, was just looking at that time ,however went back couple of weeks later and saw the same chap. Ben was very helpful and didnt mind at all that i may have asked the same questions more than once ( thats what being 70 does to you lol).we arranged a date for delivery that was suitable for me.
Overall a lovely shopping experiance with just the right amount of profesional and a friendly approach, would def recomend
4 augustus 2026
Antwoord van Bensons For Beds - Redditch
We're so pleased to hear you had such a lovely shopping experience and found Ben to be very helpful and understanding. It's wonderful that your delivery was arranged to suit you. Thank you for your recommendation!
Team Bensons
Great experience with Benson’s for bed
Great experience with Benson’s for beds, fantastic modern TV bed with ambient lighting. The team at Redditch were fantastic.
4 augustus 2026
Antwoord van Bensons For Beds - Redditch
We're so pleased to hear you had a great experience and are enjoying your fantastic modern TV bed with ambient lighting! It's wonderful that our team in Redditch were fantastic. Thank you for your positive feedback!
Team Bensons
Excellent service from start to finish…
Excellent service from start to finish thank you
3 augustus 2026
Antwoord van Bensons For Beds - Redditch
We're so pleased you had excellent service from start to finish. Thank you for your kind words and positive feedback!
Team Bensons
Great experience.
Great experience.. excellent customer service and clear communication on what happens at each stage of the purchase. Also massive thank you to the 2 delivery drivers Emilia and Daniel who were so helpful and considerate.
Would highly recommend
30 juli 2026
Antwoord van Bensons For Beds - Redditch
Thank you for your fantastic review! We're delighted to hear you had a great experience with excellent customer service and clear communication throughout your purchase. It's wonderful to know our delivery team was so helpful and considerate. We truly appreciate your high recommendation!
Team Bensons
Great value and customer service
Julia was such a great support throughout the process, we chose a store sale item that exactly suited our needs. Julia helped with measurements and decision, then on collection she really got stuck in helping us get the product into our camper van. The bed is lovely, fits perfectly and looks very good value for money. The new bed care kit gift was a lovely touch too.
23 juli 2026
Antwoord van Bensons For Beds - Redditch
Thank you for your fantastic review! We're delighted to hear that Julia provided such great support throughout your entire journey with us.
We'll be sure to pass your kind comments on to Julia, who will be delighted to know she made such a positive difference to your experience. Thank you for choosing us, and we hope you enjoy your new bed for many years to come! 😊
I have brought a couple of items from…
I have brought a couple of items from this store and Julia is sooo helpful. She is so helpful and knowledgeable too.
I would definitely recommend this store!
20 juli 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Redditch
We're so pleased to hear that our team member was so helpful and knowledgeable. It's wonderful that you would definitely recommend our store!
Great service from start to finish
Great service from start to finish. Ben the salesman was very helpful without being pushy. The delivery men were very efficient and managed to negotiate a difficult windy staircase. Also they kept me updated as to when they would arrive, which is very useful
18 juli 2026
Antwoord van Bensons For Beds - Redditch
We're so pleased to hear you received great service from start to finish! It's wonderful that our salesman was helpful without being pushy, and that our delivery team was efficient, managing a difficult staircase, and kept you updated on their arrival.
Team Bensons
Large selection and helpful staff
Ben was extremely helpful in helping me find the mattress I was looking for. He answered all of my questions and showed me different mattresses to try out to ensure I was happy with my purchase. There was plenty of mattresses on display to choose from.
8 juli 2026
Antwoord van Bensons For Beds - Redditch
We're so pleased our team member was extremely helpful in assisting you to find the perfect mattress. It's wonderful that they answered all your questions and ensured you were happy with your purchase.
Purchased a bed from the Redditch…
Purchased a bed from the Redditch branch of Bensons. Ben was very knowledgeable, helpful and professional.
3 juli 2026
Antwoord van Bensons For Beds - Redditch
We're so pleased to hear about your positive experience at our Redditch branch! It's wonderful to know that our team member was knowledgeable, helpful, and professional. Thank you for your kind feedback!
Team Bensons
The lady in the shop was brilliant
The lady in the shop was brilliant. We cant comment at the moment re bed as waiting for it to be delivered
17 juni 2026
Antwoord van Bensons For Beds - Redditch
We're so happy to hear our team provided brilliant service! We hope you love your new bed once it arrives.
Team Bensons
Antwoord van Bensons For Beds - Redditch
We're so pleased you found our team helpful. Thank you for your kind words!
Team Bensons
Antwoord van Bensons For Beds - Redditch
We're glad our team was friendly and helpful.
Team Bensons
Ben was very helpful!
Ben was very helpful, he provided us with options so we got the best value for money for what we wanted. There was a good level of choice and we were happy with the service.
27 mei 2026
Antwoord van Bensons For Beds - Redditch
We're so pleased our team member provided helpful options, ensuring you found the best value. We're glad you were happy with our service and selection. Thank you for your feedback.
Team Bensons
Amazing customer service from start to…
Amazing customer service from start to finish. Great mattress and just what we needed. Thank you for looking after us so well.
25 mei 2026
Antwoord van Bensons For Beds - Redditch
We're so pleased you received amazing customer service and found the perfect mattress. Thank you for your kind words!
Team Bensons
From the time wsate walked into the shop…
From the time we walked into the shop in redditch,we felt no pressure just the correct information and product we required.the two fitters were very professional and phoned ahead of them arriving.
17 mei 2026
Antwoord van Bensons For Beds - Redditch
We're so pleased to hear you felt no pressure and received the correct information in-store. It's great our fitters were professional and called ahead! Thank you for your wonderful feedback! 😊
Team Bensons
Great experience
Great experience, went in clueless came out with a lot of knowledge. Zac and Julia both very helpful and involved the little ones which helped make the whole process much easier.
Also appreciated there was no pushy sales!
21 april 2026
Antwoord van Bensons For Beds - Redditch
We're delighted you had a great experience and left with more knowledge! We're also pleased that the team involved your children, making the process easier, and that you appreciated the no-pressure sales approach. Thank you!
Team Bensons
Staff was great process was easy…
Staff was great process was easy delivery isn’t too long away from purchase prices not too bad
9 april 2026
Antwoord van Bensons For Beds - Redditch
We're happy to hear that our staff made the process easy, and that you were satisfied with the delivery timeline and prices. Thank you for your review!
Team Bensons
No pressure to buy.
No pressure to buy.
Delivered on day of my choosing by Emilian and Josh who were very professional and efficient .
3 april 2026
Antwoord van Bensons For Beds - Redditch
Thank you for your feedback! 😊 We’re glad to hear you felt no pressure to buy and that delivery on your chosen day went smoothly. Emilian and Josh will be pleased to know their professional and efficient service made a great impression. We really appreciate you sharing your experience,
Megan | Customer Care Specialist✨
Antwoord van Bensons For Beds - Redditch
Wow — 10 stars! ⭐️ Thank you so much! We’re thrilled you had a fantastic experience and can’t wait to welcome you back again.
Sleep well,
Megan at Customer Care💜
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