Bensons For Beds - Rugby Technology Drive560 Reviews 

Was served by the manager Christine. Excellent customer service skills and top notch knowledge of the products that Bensons sell along with clear guidance on delivery dates. Christine also explained the advantages of buying a split headboard rather than one piece in the hotel size.
I will definitely use again.

Very helpful and informative sales people .

The assistant was really helpful and very polite. She gave us space to browse and discuss what we were looking for without harassing us. Very good experience.

We were looking for an inexpensive bed for our small spare bedroom and Michelle pointed out a showroom offer with 70% off which we are delighted with.

Professional & knowledgeable, Christine made us feel welcome and we are confident we have made the right decision!

We visited several stores looking for a new bed. Bensons offer was the best and their staff were very professional and the transaction went smoothly. They were the only store to offer to take away our old bed, which was a big factor in influencing our decision. We are happy that we have made the right choice.

The lady who helped us, e

Very knowledgeable and friendly. Listened to what I could afford instead of trying to push a more expensive product onto me.

Overall the experience was good. I’ve only graded it 4 instead of 5 as I thought the assistant was quite abrupt initially and could have displayed more patience whilst explaining the beds initially.

The sales person was very knowledgeable and let us try many beds. We didn’t feel at all rushed

The sales lady was very professional and friendly. Showroom was clean and well laid out with plenty of choice.

Experienced staff.

Michelle was great in helping us to chose our mattress and really knew her stuff! She was very knowledgeable about everything mattress and bed related. We were consulted on everything at every stage. Great customer service 🤗

We were greeted with a friendly welcome from Michelle and Julie at the rugby store, we purchased our last bed from yourselves and was disappointed as the man ordered the wrong mattress so was abit worried that it all go wrong again but both ladies made our visit a pleasurable one they went out of there way to provide a great service absolute a credit to your company and I am so looking forward to receiving our new mattress ottoman and headboard and I’m confident it will all go great this time thanks again ladies your amazing

Very helpful lady who advised us in store and was patient when we returned with our 90 year old father.

well done Bensons

Bensons always have a good selection of headboards both design colours and fabrics. Staff very helpful andxtook the time with me and I found what I wanted. My purchase was £199 but almost fell over when they charged me £39 for delivery!! Anything over £100 throws a large delivery charge no negotiation! So if you spend £100 to £2000++ it's the same. Sadly I doubt I'd return for a similar purchase again. I had 5 heavy pieces of furniture delivered from Dun...m last week..£10 delivery. A garden store from H...base £3 delivery. Bensons you need to review your delivery policy! This is extortionate for a smaller purchase.

Went into the Rugby store, as we are staying with family and don’t have a store close to home, we were followed around by an older asian sales lady, me and my wife felt so uncomfortable she was watching us try out mattresses she was very creepy not a nice experience, my wife said to her we don’t need any help but she was very persistent and stayed with us and listened to our conversation, as a couple we would have liked to discuss the mattresses without a sales person listening and adding her stupid advice. This sales lady needs some training not to harass or watch people try out mattresses. The sales lady starred at me constantly I felt intimidated by this sales lady she is very unprofessional making rude gestures it was not a nice experience for me or my wife.