Best4Flooring Ltd Reviews 

386
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The flooring has ripped and now bubbling . You can actually tear this cushion flooring with your hands like paper. Do not recommend this product as you will have to replace it. Have contacted the c... Toon meer

Beoordeeld met 5 van de 5 sterren

Very impressed (Cumbrian Quartz LVT). First time fitting LVT flooring after a failed tile DIY attempt in our bathroom. I was worried ordering online and it not looking real in person but it looks so g... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was easy to choose online they have a great range of flooring, easy to order and confirmation of payment sent quickly . Extremely good price on end of roll flooring . When it came the flooring w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I found Best4Flooring via an online search for flooring that I already had that I needed to match for an extension that I have recently had built. On searching the flooring, I found that some Retailer... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vloerenwinkel
  2. Bouwwinkel
  3. Binnenhuisarchitect
  4. Hout/parket/laminaat leverancier

Geschreven door het bedrijf

Best4Flooring is an E-commerce flooring retailer. Orders accepted online 24/7.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

386 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 76% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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4,3

Alle reviews

(386)

85 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service in store

Great service in store, no pushy salesperson. We were given all the information we needed.After checking a few things at home we ordered online as we were told we could. Delivery date was given and everything arrived on the day given. Joe was the salesman at Blaydon, extremely pleasant and polite and a great help .

28 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great prices, responsive customer service…

Great prices and excellent customer service.
One delivery was damaged in transit and the response from the company was fast with absolutely no quibble.

I have full confidence in the service provided and would recommend to family and friends. I will continue to use Best 4 Flooring for the rest of my house renovation.

13 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Overall good experience

Communication was good, Quality of the flooring is good, ordering was easy, I did collection and the staff were nice and helpful and it was collected with no fuss. Overall good experience.

7 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So easy to order & fast delivery

So easy to order & fast delivery. We had a leak and needed to replace the flooring, local companies quoted waiting several weeks for order so I was delighted to receive the flooring in a couple of days.
It looks & feels great! The non slip surface is perfect in our shower room.

4 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very Happy

It was really easy to purchase what I was looking for online and the communication was good with regards to the order and delivery. The flooring arrived and I was really happy with it. the quality was great even though the price was a lot cheaper than Carpetright (for what looked like the exact same flooring).

24 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good choice of flooring

Very easy website to use with a good choice of reasonably priced flooring. Good payment options and easy, prompt delivery offered. Will definitely use them again.

23 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really great interaction with Michelle…

Really great interaction with Michelle in sales who is very knowledgeable and helpful. Had to call her several times to ask for information and she was very patient and informative.
I’m really pleased with the flooring I ordered and delivery is super quick .
I would highly recommend this company.

4 juni 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Six cracked tiles and cannot get…

Six cracked tiles and cannot get through to customer service to discuss replacement so now I can’t finish off my mums path tiling 🙄

31 mei 2024
Review zonder uitnodiging
Logo Best4Flooring Ltd

Antwoord van Best4Flooring Ltd

Dear Tristram

Thank you for taking the time to write a review all feedback is very important to us.

We are sorry to hear that your order was damaged in transit, We take great care in trying to ensure that your order is well packaged and arrives safely.

Unfortunately the phone lines were closed when you tried to call however I believe a member of our customer service team reached out to you and arranged for a replacement box to be delivered.

Please accept our sincere apologies for any delays that this may have caused. Do not hesitate to contact us if there is anything else we can help you with. Our phone lines are open 10am to 4pm Monday to Friday or you can email our sales@best4flooring.co.uk 9am to 5pm Monday to Friday

Kind Regards
Best4flooring



Beoordeeld met 1 van de 5 sterren

Have not purchased anything from…

Have not purchased anything from here????

19 mei 2024
Review zonder uitnodiging
Logo Best4Flooring Ltd

Antwoord van Best4Flooring Ltd

Good afternoon Craig, I can see you ordered a free sample from us approximately a week ago.
Can you confirm you have received your sample?

Beoordeeld met 1 van de 5 sterren

Shocking service

orderd and picked delivery day for a Tuesday as that was required to fit in with the job. confirmation email from them saying its to be delivered then.
on the Tuesday evening got a email from UPS saying the have just received my parcel and was out for delivery on THURSDAY!!
called Best 4 floors, no apology, or accountability taken. cancelled order advising I Have to go get fooring that day as I was already a day behind on the job. said they wouldn't transfer money back till item returned. suggested they contact UPS and recall parcel as I may not be in to refuse and wouldn't take responsibility if they left it with a neighbour. said they would...
Thursday... poor guy from UPS turned up, had to refuse parcel.
6 days later and after a messages through PayPal with not one response still NO refund. I then get a email of Best for floor's for a review. here it is.
absolutely despicable service.
I'd like my money back and more.
I'll cut and paste this onto trust pilot as doubt it'll get published on there site.
going through credit card company tomorrow to get money back as best for floor's obviously not interested in contacting or reimbursement, they are waiting maybe fir pay pal involvement
shocking just absolutely shocking

7 mei 2024
Review zonder uitnodiging
Logo Best4Flooring Ltd

Antwoord van Best4Flooring Ltd

Good morning Rob,

Thank you for your review.
We received your message through paypal at 18.27 yesterday and unfortunately our offices were closed.

When a parcel is rejected, there is a process we need to go through. This was rejected 4 working days ago and only came back to us on Monday.

Your order has now been refunded

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