Hi Last week I was talking with Adrian a vip manager because Rob was off as I was experiencing some problems with games etc, I sent him the screenshots that was from Monday till Wednesday, then a... Toon meer
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Games are brilliant but when getting bonus it's appalling av been with Batman for years never won anything it's a shame coz it's a good site for games just wish it pay out doubt it
Bedrijf heeft geantwoord
I’ve played on Betmac1 for a while and it’s easily one of the better sites I’ve used. The slots actually feel fair — I’ve had decent wins and the payouts always came through without stress. Never fe... Toon meer
Bedrijf heeft geantwoord
I’ve played on Betmac1 for a while and it’s easily one of the better sites I’ve used. The slots actually feel fair — I’ve had decent wins and the payouts always came through without stress. Never... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Betmac captures the full spectrum of modern gambling, from high-energy slots to immersive live dealer rooms that recreate the authentic atmosphere of a world-class casino. So whether you are a newcomer or a seasoned pro, BetMac caters to every level of expertise. Our library spans from nostalgic, fruit-themed classics with intuitive gameplay to cutting-edge video slots featuring advanced multipliers, unique symbols, and high-volatility mechanics. The crown jewel of the experience is our Live Casino. Powered by industry-leading providers, our live rooms bring the casino floor to your screen in stunning detail. Join a table at any time to test your skills in roulette, baccarat, or blackjack against professional dealers and real opponents—all in real-time.
Contactgegevens
Curaçao
- www.betmac1.com
Houd rekening met het volgende
3,0
Gemiddeld
131 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Love playing slots on Betmac
Love playing slots on Betmac. Last weekend I hit a bonus round on a new slot and won £100 extra. Adds a bit of a buzz to the games. Site’s dead easy to use too, even on my old phone.
3 augustus 2025
Antwoord van Betmac1
Hi Finley,
That sounds awesome!
Also, we're glad to hear the site runs smoothly on your phone too — makes it easy to play anytime.
We hope your luck keeps going strong!
Regards,
I was a bit wary when they asked for ID…
I was a bit wary when they asked for ID verification after a big win on a slot game. Thought it might be dodgy, but sent the docs and got verified same day. Money hit my bank 2 days later. Fair play to them.
1 augustus 2025
Antwoord van Betmac1
Hi Oscar,
Thank you for sharing your experience!
We completely understand your initial concerns, and we're really glad to hear that everything went smoothly—from the quick verification to receiving your winnings without delay. We always aim to keep things transparent and fair, especially when it comes to big wins!
Hope to see you back for more exciting spins soon!
Best regards,
Deposited with my crypto wallet
Deposited with my crypto wallet, and it was dead easy, no fees or hassle. Played some blackjack and won a bit. Withdrawal was in my wallet in under 24 hours. First time using crypto on a casino site and it’s been spot on.
30 juli 2025
Antwoord van Betmac1
Hi there,
Thanks for taking the time to share your experience!
We're thrilled to hear that your first time using crypto with us was hassle-free.
Fast deposits and withdrawals are a big priority for us, so it’s great to know everything worked perfectly for you.
Congrats on your win, and we look forward to seeing you back at the tables soon!
Best regards,
The support team here is really class
The support team here is really class. They’re super quick to help with anything, and it makes you feel like they actually care about you as a player. Good customer service makes a big difference.
28 juli 2025
Antwoord van Betmac1
Hi Torsten,
Thank you so much for your kind words! We're delighted to hear that our support team made such a positive impression. Providing quick, caring, and reliable assistance is something we take great pride in, and it’s wonderful to know it makes a real difference for you.
We’ll be sure to share your feedback with the team—it will mean a lot to them!
Best regards,
Had a problem with my login the other…
Had a problem with my login the other day, couldn’t get into my account. Contacted support and they walked me through resetting it. Took 5 mins and I was back playing slots. They’re proper on it with help.
26 juli 2025
Antwoord van Betmac1
Hi Harper,
Thanks for sharing your experience!
We're glad to hear our support team could get you back into your account so quickly. It’s great to know you were back playing in just a few minutes since that’s exactly the kind of help we aim to provide.
We really appreciate your feedback and will make sure the team sees your kind words.
Best regards,
The site has been doing update on…
The site has been doing update on promtions for over 6 months now can't use and rewards or shop to convert your points was given few bonus but I would expect that being a VIP member ment to have cashback every week on VIP promotions was not given it's pointless even having the status just another con closed my account
23 juli 2025
Review zonder uitnodiging
Antwoord van Betmac1
Hi Merlin,
Thank you for taking the time to share your feedback — we truly appreciate it.
First of all, do note that we’re sorry to hear that your experience didn’t meet expectations, especially as a valued VIP member. You're absolutely right that the Rewards Shop and certain features have not yet been restored, and we understand how disappointing that can be.
However, the reason for the delay is that we’ve been prioritizing key site updates, including improved loading speed, enhanced gaming functionality, and the continuous addition of new games — all aimed at delivering a smoother and more enjoyable experience for all players.
That said, the Rewards Shop and other promotional features are still very much on our roadmap, and we’re working hard to bring them back as soon as possible.
So if you ever decide to give our new website a chance in the future, please don’t hesitate to contact our support team both via chat or via email at support@betmac.com and we’d be more than happy to assist you.
Wishing you all the best,
I’m a bit of a roulette nut
I’m a bit of a roulette nut, and Betmac’s got loads of tables to choose from. Had a proper good session last week, doubled my deposit. Only issue was verifying my new card, but support sorted it quick via email, took maybe an hour.
23 juli 2025
Antwoord van Betmac1
Dear Mavis,
Thanks so much for the great feedback! We're thrilled to hear you enjoyed your roulette session and even doubled your deposit — that's always nice to hear!
Apologies again for the slight delay with the card verification, but we're glad our support team was able to sort it out quickly for you.
If you ever need anything else, don’t hesitate to reach out, our support remains available 24/7 both via chat and via email at support@betmac.com
Good luck at the tables!
Best regards,
ide give it no stars if possible every…
ide give it no stars if possible every deposit ive made with this scam site never once had a win bobuses like pigs of olimpia dont come down if 1 game doesnt pay none do support dont are just tell ya a load of rubbish all take no give i dont believe the people whom have give posative reviews prob fak aswell stay lear they just rob you and dont even offer anything free to try again just fob u ff when they have your cash
23 juli 2025
Review zonder uitnodiging
Antwoord van Betmac1
Dear Mrs Finlay,
We’re genuinely sorry to hear you’ve had such a disappointing experience on our website, however that said, we do feel your review is a bit unfair as well, since almost every deposit you’ve made with us, was credited with a free spins or reload bonus offer, and on top of that, several no-deposit bonus offers were added to your account to give you more chances to win.
We understand that not getting the results you hope for can be frustrating, but we always aim to treat our players fairly and offer multiple promotions to enhance their experience.
If there’s anything you’d like us to look into or clarify, we’re here to help.
Kind regards,
I signed up after a mate recommended…
I signed up after a mate recommended Betmac. Got some free spins as a welcome bonus, but one didn’t work right. Chatted with support and they sorted it in like 10 mins, gave me extra spins to make up for it. Proper decent service!
16 juli 2025
Antwoord van Betmac1
Hi there,
Welcome to Betmac! We're so glad your mate sent you our way :))
In addition, sorry to hear one of the spins didn’t work as expected, but we’re really pleased to know our support team got it sorted quickly and even added some extras to make it right. That’s the level of service we aim for!
Enjoy the rest of your spins and shout if you ever need anything else – our support remains available 24/7 via chat and via email at support@betmac.com for any additional feedback or queries you might have
Best of luck !
Been playing on Betmac for a couple…
Been playing on Betmac for a couple weeks now. Deposited £50 last Friday and it went through instantly. Played some blackjack and hit a nice win. Withdrawal took a day to process, which ain’t bad at all. Support was dead helpful when I had a question about my account.
14 juli 2025
Antwoord van Betmac1
Hi Thomas,
Thanks so much for sharing your experience – we’re really glad to hear you’ve been enjoying your time on Betmac!
Sounds like that blackjack win was a sweet moment – congrats!
We're also happy to hear that your deposit and withdrawal went smoothly and that our support team could assist you promptly.
If there's anything else you need or any feedback you'd like to share, we're always here to help, our support remains available 24/7 via chat and via email at support@betmac.com
Enjoy the games and best of luck going forward!
Warm regards,
Scam!!!
Scam!!!! Worst casino ever dont play here and dont waste your money. Avoid at all !!!
Rigged games as fack!!!! Scam site nothing more...
5 juli 2025
Review zonder uitnodiging
Antwoord van Betmac1
Hi Radoslaw,
We're sorry to hear that you feel this way and take feedback like yours very seriously.
To better understand the issue and look into what you're referring to, we kindly ask you to contact us at support@betmac.com with more details. Our team will be happy to review your case and assist you further.
We’re here to help and hope to have the chance to clear up any concerns.
Kind regards,
Ridiculous wagers
Ridiculous wagers. Never win enough to withdraw as it’s £100 minimum withdrawal. Page is a scam
23 juni 2025
Review zonder uitnodiging
Antwoord van Betmac1
Hi Freya,
First of all, thank you for your feedback.
In addition, do note that we’re sorry to hear you feel this way, but our wagering requirements and withdrawal limits are clearly outlined in our Terms and Conditions to ensure transparency for all players, which means that players are aware of them even prior to registration
And while we understand that not every session results in a win, we do have many players who meet the withdrawal criteria and successfully cash out their winnings. Moreover, our games are powered by certified providers to ensure fairness and random outcomes.
Still, if you have any specific concerns or would like us to review your gameplay, feel free to get in touch—we’re here to help 24/7 via chat or via email at support@betmac.com
Best regards,
Can't even register for this casino…
Can't even register for this casino asks for a social security number what's all that about ? I don't have one.If it's this hard to Register i hate to think what cash out must be like.
LOL !
19 juni 2025
Review zonder uitnodiging
Antwoord van Betmac1
Hi there,
Thank you for reaching out!
The issue you encountered was a temporary one, and we're happy to let you know that it has now been fully resolved. Moreover, there is no longer any need to provide a Social Security Number or any additional information in order to register.
You're welcome to try registering again, and it should go smoothly this time. If you need any help along the way, feel free to reach out—we’re here to assist 24/7 both via chat and via email at support@betmac.com!
Best regards,
Absolutely love this site winning most…
Absolutely love this site winning most of the time which is good
13 juni 2025
Review zonder uitnodiging
Antwoord van Betmac1
Hi there,
Thank you for the great feedback — we’re so happy to hear you’re enjoying the site and having a good run!
Wishing you continued fun and luck :)
Best regards,
This isn’t a bot review
This isn’t a bot review
I’ve been playing online slits for a very long time, I’ve lost probably 100k over my life in Gambling mostly online, Im blocked from all uk sites, I’ve found a few none uk sites and some are doughy but this one is genuine i won 400€ 250€ and 100€ so I gambled the 350€ while the 400 was being processed as I thought it was like the rest bit nope 24 hours later it’s in my bank so 100% approve of this and rtp is decent enough
9 juni 2025
Review zonder uitnodiging
Antwoord van Betmac1
Hi there,
Thank you so much for your honest and detailed review — we really appreciate it!
We’re glad to hear that your experience with us has been a positive one and that your withdrawal was processed smoothly. It means a lot to us to have your trust
Wishing you the best of luck moving forward, and thank you again for choosing Betmac!
Best regards,
Avoid not legit!
Please avoid at all costs - Still waiting to be paid, I withdrew €900 still saying pending despite account verified.
I also made a bank transfer deposit and was never credit to my account, the email support respond with the standard bull sh!t just to fob you off.
No idea how they got my details but kept receiving texts from them with massive bonus offers, so thought I would give them a try. Now I am massively out of pocket.
Don’t trust what the support team tell you it is constantly “please be patient”
29 mei 2025
Review zonder uitnodiging
Antwoord van Betmac1
Hi there,
We’re genuinely sorry to hear about your frustration, but we would like to clarify a few important points.
Your withdrawal was successfully processed shortly after your review was posted, and the previously delayed deposit was also successfully credited to your account. Given this, we’re disappointed that you haven’t taken the opportunity to update your feedback to reflect the resolution of these issues.
We understand that delays can be frustrating, but we always aim to resolve such matters promptly and fairly. Still if you still have any outstanding concerns, please don’t hesitate to reach out
Best regards,
I’ve played on Betmac1 for a while and…
I’ve played on Betmac1 for a while and it’s easily one of the better sites I’ve used. The slots actually feel fair — I’ve had decent wins and the payouts always came through without stress. Never felt like I was being messed around with odds or withdrawal delays.
Support was quick the one time I needed them, and were super helpful
13 mei 2025
Review zonder uitnodiging
Antwoord van Betmac1
Dear Joanna
Thanks so much for taking the time to share your feedback — it really means a lot. We’re so happy to hear you’ve been enjoying your time on Betmac and that things have felt fair and stress-free. That’s exactly the experience we want players to have.
It’s also great to hear our support team was there for you when you needed them. We’ll be sure to pass that on!
Really appreciate the kind words — and here’s hoping for more great wins coming your way soon!
Warm regards,
Wronguns
Why am I not surprised that my email bounced back…..—> Undelivered Mail Returned to Sender
This is a system-generated message to
inform you that your email could not
be delivered to one or more recipients.
Details of the email and the error are as
follows:
Support@
be tmac1
.com>: unable to look up host betmac1. Name or service not known
And to add insult to injury I’ve been blocked from using the live chat option too
13 mei 2025
Review zonder uitnodiging
Antwoord van Betmac1
Dear Jameson,
Thank you for reaching out.
It looks like there may have been a small typo in the email address you used — please ensure you are contacting us at support@betmac.com (with no extra characters or spaces).
Additionally, in order for our support team to properly receive and check your query, we kindly ask that you reach out either:
Via live chat on our platform, or
By sending an email to support@betmac.com
Moreover if you're currently unable to access the live chat, please let us know more details since as we can see there is no live chat block in place for any of our players (e.g. what error you're seeing or when the issue started), and we’ll do our best to help you get reconnected.
We appreciate your patience and look forward to resolving this as quickly as possible.
Best regards,
I don’t know what to think about this…
I don’t know what to think about this site, I’ve been playing for a while, but for the last 3 days I’ve been trying to withdraw the winnings and can’t do it. I emailed the company and but my email didn’t send telling me that the email address is invalid. Not very impressed, considering how much money I’ve spent on here. For those that have positive experiences I hope everything goes well for you
13 mei 2025
Review zonder uitnodiging
Antwoord van Betmac1
Dear G,
Thank you for reaching out.
It looks like there may have been a small typo in the email address you used, so please ensure in the future that you are contacting us at support@betmac.com (with no extra characters or spaces) in order for your email to be successfully received and checked by our support team
Additionally, we understand how frustrating this situation must be, especially after the time and effort you've invested in our site. So please rest assured that our Support Team will be contacting you directly with further instructions to help resolve the issue you are experiencing as quickly as possible.
We truly appreciate your patience and hope to restore your confidence in our service.
Best regards,
Truthfully I cannot fault this site. Had good wins here 👍🏻
Seeing good and bad reviews here and read them all. Tbh I opened an account a while back but closed it after around a month or so. I will say tho I had withdrawn over £800 before closing the account. I've since reopened it as some sites I'm using are quite rubbish in all honesty. No I am not part of betmac not have I been asked to write a review. Just an honest gambler. Anyway since reopening my account I managed to initiate £500 withdrawal from £30 deposit and have since withdrawn another £100. This is all in around the last 10-12 days. Where some sites I'm playing weeks or months with nothing at all in return. Just hope they hurry up getting the bonus system back up and running for loyal customers now that's honestly my only qwarm atm. Live chat reps have always been decent kyc was swift too. Honestly all's I can say is try for yourselves. The game selection is very good also as most sites (not in UK) don't have blueprint gaming, even tho for a while there was no pragmatic I'm now seeing pragmatic make an appearance. Which for me is great as most games I like to play are pragmatic, blueprint and play n go. Please betmac hurry up with the updated bonus system 😂 apart from that I'd say keep up the good work 🙌🏻
EDIT. forget everything I said up there they're nothing but thieves and I've since closed the account for good.
7 mei 2025
Review zonder uitnodiging
Antwoord van Betmac1
Dear Dawn,
Thank you so much for taking the time to share such an honest and balanced review—we truly appreciate it.
Moreover, we’re delighted to hear that you’ve had a positive experience overall, and it’s great to see that your recent gameplay has been rewarding. We're equally happy to welcome you back to the platform.
We also appreciate your patience as we work on bringing back the bonus system. Please rest assured that updates are underway, and our goal is to deliver something even better—specifically designed to reward our loyal players like yourself. It won’t be much longer!
Thanks again for your trust and feedback. If you ever need assistance or have suggestions, our support team is available 24/7. Also, don’t forget to check your account—we’ve added a little something as a token of our appreciation.
Kind regards,
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