Hi Last week I was talking with Adrian a vip manager because Rob was off as I was experiencing some problems with games etc, I sent him the screenshots that was from Monday till Wednesday, then a... Toon meer
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Games are brilliant but when getting bonus it's appalling av been with Batman for years never won anything it's a shame coz it's a good site for games just wish it pay out doubt it
Bedrijf heeft geantwoord
I’ve played on Betmac1 for a while and it’s easily one of the better sites I’ve used. The slots actually feel fair — I’ve had decent wins and the payouts always came through without stress. Never fe... Toon meer
Bedrijf heeft geantwoord
I’ve played on Betmac1 for a while and it’s easily one of the better sites I’ve used. The slots actually feel fair — I’ve had decent wins and the payouts always came through without stress. Never... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Betmac captures the full spectrum of modern gambling, from high-energy slots to immersive live dealer rooms that recreate the authentic atmosphere of a world-class casino. So whether you are a newcomer or a seasoned pro, BetMac caters to every level of expertise. Our library spans from nostalgic, fruit-themed classics with intuitive gameplay to cutting-edge video slots featuring advanced multipliers, unique symbols, and high-volatility mechanics. The crown jewel of the experience is our Live Casino. Powered by industry-leading providers, our live rooms bring the casino floor to your screen in stunning detail. Join a table at any time to test your skills in roulette, baccarat, or blackjack against professional dealers and real opponents—all in real-time.
Contactgegevens
Curaçao
- www.betmac1.com
Houd rekening met het volgende
3,0
Gemiddeld
131 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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How to lose £100 in 3 minutes
I went on this site and I wagered £100 and I only won £3. I know that it's a gamble but that is ridiculous. Nobody cares anymore.
28 april 2025
Review zonder uitnodiging
Antwoord van Betmac1
Dear Stephen,
Thank you for your feedback.
We are sorry to hear that your recent experience hasn’t been very enjoyable; however, please keep in mind that all game outcomes on our website are entirely random, and we have no control over the results or frequency of wins.
That said, we’d love for you to give the improved version of our website another try, so we’ve added a small bonus to your account and hopefully this time you'll have a better experience.
In the meantime, if you have any questions or need assistance, please don’t hesitate to contact our support team via live chat or at support@betmac.com.
Warm regards,
I’ve played on Betmac1 for a while and…
I’ve played on Betmac1 for a while and it’s easily one of the better sites I’ve used. The slots actually feel fair — I’ve had decent wins and the payouts always came through without stress. Never felt like I was being messed around with odds or withdrawal delays.
Support was quick the one time I needed them, and the layout of the site made it easy to just hop on and play without any fuss.
Site’s been down recently which is a shame — hoping it’s just temporary because I do miss the routine. Looking forward to getting back on once it’s live again.
12 april 2025
Review zonder uitnodiging
Antwoord van Betmac1
Hi Julin,
First of all, thank you so much for the amazing feedback! We truly appreciate you taking the time to share your experience, since it’s incredibly rewarding to hear that you’ve enjoyed playing on Betmac.
We’re also happy to let you know that we’re back online, and you can now find us at: https://www.betmac.com
It’s always great to hear from players who recognize our efforts to create a trustworthy and enjoyable gaming environment, so a small token of our appreciation for your kind words, we’ve also prepared something special for you!
Just reach out to our support team, and they’ll be happy to add a little extra to your profile. It’s our way of saying thanks—and it’ll give you the perfect opportunity to explore and enjoy the new, improved version of our site, where you’ll find a wider game selection, a sleeker interface, and lightning-fast game loading times—all designed to enhance your experience.
As always, if you have any suggestions or need assistance, our support team is available 24/7 via live chat or by email at support@betmac.com always happy to help!
Looking forward to seeing you back on the site soon!
Regards,
Brilliant website
Brilliant website, great choice of gaming, not a bad thing to say
9 april 2025
Review zonder uitnodiging
Antwoord van Betmac1
Hi Michael,
Thanks so much for the awesome feedback! We're thrilled to hear you're enjoying the site and having a great experience—it means a lot to us.
In addition, as a small thank-you for your kind words, we'd love to add a little something special to your profile, so just reach out to our support team, and they'll take care of the rest
And of course, if you ever have any suggestions or need help with anything, our support team is available 24/7 via live chat or by email at support@betmac.com—always happy to help!
Regards,
Super fast
I don't know why these negative reviews, very fast payments and all good. Super fast website too. Love the betmac guy
30 maart 2025
Review zonder uitnodiging
Antwoord van Betmac1
Hey there,
Thanks so much for the awesome feedback! We’re super happy to hear you’re having a great experience
We’ve been working hard to keep things fast and smooth, so it’s awesome to know you’re enjoying it. And guess what? We’ve got even more good news! We’ve just launched an updated version of our platform with faster loading times, more games, and a fresh, new look—everything designed to give you the best possible gaming experience.
As a little thank you for your kind words, feel free to reach out to our support team, and we’ll add something special to your profile so you can enjoy the new and improved version firsthand !
And remember, if you ever have suggestions or need any help, our support team is here 24/7. You can reach them anytime via chat or email at support@betmac.com. We’re always happy to help!
Regards,
Fast withdrawals
Great casino, same-day withdrawals. Never had a problem. Don't understand the bad reviews.
15 maart 2025
Review zonder uitnodiging
Antwoord van Betmac1
Hey there,
Thanks so much for the fantastic review! We’re so glad to hear you’ve had a great experience with us and that our same-day withdrawals have been working smoothly for you.
We always strive to provide a seamless and quick service, so it’s awesome to know you’ve never run into any issues. We're always a bit puzzled by the negative reviews too, but we're focused on keeping things fast, fun, and reliable for players like you!
And just to make things even better, we've recently rolled out an updated version of our platform, featuring faster loading times, even more games, and a fresh look—everything to enhance your gaming experience.
As a thank you for your feedback, don’t hesitate to reach out to our support team! We'd love to add something special to your profile so you can enjoy the new, improved version.
And as always, if you have any suggestions or need assistance, our support team is available 24/7 via chat or email at support@betmac.com, here to help anytime!
Regards,
I deposited money on to my account it…
I deposited money on to my account it has not gone in 5 days later to from my bank to Nigeria and don't think I will be seeing that again. The site is currently off line supposedly back online today but I would definitely just go to a different casino 1 that's regulated yes I did contact support and was hit by a brick wall all I'm writing is my experience with this company
17 maart 2025
Review zonder uitnodiging
Antwoord van Betmac1
Hi there,
Thank you for getting in touch with us.
Please note that we are a fully licensed and regulated casino, and all our game providers and payment processors are also fully licensed and adhere to strict industry standards.
This ensures that our players are receiving a safe and secure experience while using our platform.
Still, if you have any additional concerns, we urge you to reach out directly to us via chat or email at support@betmac.com . Our team remains available 24/7 to assist you and ensure you receive the best possible support
Regards,
BEWARE.....
does not hold a UKGC license so not legally allowed to operate in the UK they told me it was down to me to not use them that is wrong i gave them the opportunity to refund me they choose not to so have forwarded information on to UKCG
20 maart 2025
Review zonder uitnodiging
Antwoord van Betmac1
Hi there,
Thank you for getting in touch with us.
Please note that we are a fully licensed and regulated casino, and all our game providers and payment processors are also fully licensed and adhere to strict industry standards.
This ensures that our players are receiving a safe and secure experience while using our platform.
Still, if you have any additional concerns, we urge you to reach out directly to us via chat or email at support@betmac.com . Our team remains available 24/7 to assist you and ensure you receive the best possible support
Regards,
Antwoord van Betmac1
We're absolutely thrilled to hear that you consider us the "best website ever!"
Our goal is to provide an exceptional experience for all our players, and it's truly rewarding to know when our efforts to continuously improve are being recognized.
We look forward to having you with us for many more exciting moments!
As a small thank you for your 5-star review, we’d love to send you a gift! Please reach out to our support team at support@betmac.com, and they’ll be happy to sort it out for you.
Wishing you more great wins and happy gaming!
Either this site is a scam or the RTP’s…
Either this site is a scam or the RTP’s are awful. When any 2 bonus tiles are spun, the third one doesn’t happen ever. Also, on some games it gives you respins and there are mini, minor, or mega. This are never ever collected. When I topped up, and needed to go to my banking app to authorise, it kept giving me different organisations in China, England, Nigeria. And not the name of the business. I would avoid and try a reputable company. Whilst the reply below is a bog standard reply, it’s BS, and I would try a genuinely reputable company
17 maart 2025
Review zonder uitnodiging
Antwoord van Betmac1
Hi there,
Thank you for getting in touch with us.
Please note that we are fully licensed and regulated casino, and all our game providers and payment processors are also fully licensed and adhere to strict industry standards.
This ensures that our players are receiving a safe and secure experience while using our platform.
Still, if you have any additional concerns, we urge you to reach out directly to us via chat or email at support@betmac.com . Our team remains available 24/7 to assist you and ensure you receive the best possible support
Regards,
Put in and withdrew double the amount…
Put in and withdrew double the amount out. Took less than 24 hrs appeared in the bank. Was a little slow at first before started to win , but overall decent casino and good amount of slots to play on
13 maart 2025
Review zonder uitnodiging
Antwoord van Betmac1
Thank you for your kind words! We're happy to have you with us and glad to hear you're enjoying the platform and that the withdrawal process went smoothly.
Withdrawal times can sometimes vary depending on the payment method chosen, but rest assured, our players always receive what’s theirs.
Hope you keep having fun, there are over 3,000 games waiting to be explored!
If you ever need any assistance, feel free to reach out to support@betmac.com, our team is always here for you!
Happy spinning!
Not a scam site ???? Not so sure now (after reading some…
Not a scam site (after reading some comments) I've won a nd recived money in my bank the only problem the slots have gone stone cold since my win. i gamble a little bit every day and 6 days straight the slots are not playing like they did in the first few days on this site I'm hoping it's just down to bad luck but it feels like the slots are clocking my movements on this site . It's been another 2 weeks of losses not even coming close to a good win every bonus has been under 20x and taking 3 times that money to get. Im dropping a star for this because the slots have gone stone cold and now the sites been off for over a week making me think something more than a revamp of the sites happening
13 maart 2025
Review zonder uitnodiging
Antwoord van Betmac1
We’re really happy to have you as part of the Betti community! Big congrats on your win!
To reassure you, our slots operate on a completely random system, powered by Random Number Generators (RNGs), ensuring fair play at all times. Every spin is independent, so while streaks can happen, luck can always turn around and we’re sure yours will too!
Thanks for playing with us, and we’re wishing you the best of luck on your next spins! If you ever need anything, feel free to reach out to our support team at support@betmac.com
Happy gaming!
Wow wish I had read the reviews before…
Wow wish I had read the reviews before wasting my money I’m a gambler wasting money goes with the territory, but the so called customer support is a joke I will give a special mention to Tyler who must new to customer support as he hasn’t grasped the concept, a two minute chat turned into 30 minutes only to be told about this all seeing sage that I would need to email the company to close my account, if you don’t deal well with idiots I would steer well clear of this site
9 maart 2025
Review zonder uitnodiging
Antwoord van Betmac1
We’ve all had our first days! 😊 Please know that you can always reach us at support@betmac.com. Our high Customer Support Satisfaction Score reflects the dedication of our team in providing excellent support and ensuring a great experience for our players.
For account closure, as per our Terms & Conditions, if you haven’t already, please email our support team to request it. And if you ever need any assistance, let us know, we’re here to make your time as enjoyable as possible.
I dont get all the negative reviews
I dont get all the negative reviews? Did anyone else try a withdrawal and was it processed instantly like they promise? It worked for me =)
1 maart 2025
Review zonder uitnodiging
Antwoord van Betmac1
Thank you for sharing your genuine experience! We’re happy to hear that you enjoy playing at Betmac and that your withdrawal was processed smoothly.
As a small thank you for your 5-star review, we’d love to send you a gift! Please reach out to our support team at support@betmac.com, and they’ll be happy to sort it out for you.
Wishing you more great wins and happy gaming!
Scam
I joined, deposited and went to play but no funds arrived in my account! They then turned off the live chat so I was unable to try and sort. Enough said…..avoid!
4 maart 2025
Review zonder uitnodiging
Antwoord van Betmac1
Please know that withdrawal processing times can vary depending on the payment method chosen, but rest assured that all winnings will always be paid out accordingly.
We want to make sure everything is sorted for you, so if you have any concerns or need any assistance, please don’t hesitate to reach out to our support team at support@betmac.com.
We’re here to help and will gladly look into this for you.
Looking forward to resolving this for you, and we appreciate your patience.
Happy gaming!
Scam casino doesn't pay out
Scam casino doesn't pay out, doing a video on them on youtube all the 5* on here are from internal employee emails if you deposit expect no money back they just take your money the games are legit but they will not pay you out if you win and try to withdraw.......update to this I see you have tried to contact me you have my email and this review is genuine I'm not looking for a explanation on your side I was suggested to investigate your company for content you have been tested via your site, operations, policies and misinformation by certain affiliates who are also getting videos done on them I hope this puts it into context for you Betmac do not phone me again you have my email if you publicly want a conversation as anything on your part will be part of the content......update ignore their reply betmac do not operate on transparency it will be shown in the video also you are mistaken if you are thinking this is a withdrawl process problem this was an investigation I know you you don't pay out
2 maart 2025
Review zonder uitnodiging
Antwoord van Betmac1
We’re sorry to hear about your concerns. Please know that Betmac operates with transparency, and all withdrawals follow standard verification procedures to ensure security for our players. If you’re experiencing any issues with a withdrawal, we encourage you to reach out to our support team at support@betmac.com, we’re here to assist and clarify any concerns.
We aim to provide a fair and enjoyable gaming experience for all our players, and we’d love the opportunity to resolve this for you.
Not available in your country
Apon joining i deposited almost £200 , started to win some slot games which i was playing when joined won £390 on game an wasn't able to withdraw any , the games were then blocked from me the ones i was winning on , couldnt deposit it was failing all the time as wanted more than the £20 i was depositing :( the games would say not available in my country which was rubbish as i was playing them the day i joined so then i couldn't get any of the items i purchased from their store to work & used my loyalty points , and they wouldnt work i had to go on chat on the site every time i was on it to complain and they wouldnt work change the game to another not working game so all in i deposited about 260 & waste of time did not even have fun because of all the games not working or able to deposit & almost £300 down very very bad service & website :( & oh yes also the carry on with withdrawing & also documents demanded to be in pdf format oh my , took me 4 days & my gran couldn't join because she could not do this . I won almost 1000 or more have not seen any & was fooled by this ridicules, & has bogus feeling of it due to them blocking the games from me but taking my funds its bogus dodgy , scam like website who call them selfs a CASINO! lmao yeh right …..
9 februari 2025
Review zonder uitnodiging
Antwoord van Betmac1
Thank you for taking the time to share your experience, we're sorry to hear that it wasn’t what you had hoped for. Betmac is a growing platform, and we’re continuously improving to provide a seamless and enjoyable gaming experience. Game availability can sometimes change based on provider restrictions.
Regarding withdrawals and document verification, these processes are in place to ensure security and compliance, but we always aim to make them as smooth as possible. If you're still facing issues, please reach out to our support team at support@betmac.com they're always here to assist with anything you need.
Absolutely terrible company the worst I…
Absolutely terrible company the worst I have ever played on or encountered in my life!!!! First of all just to let everyone know here who considers of registering an account or depositing with this charlatan of a company DO NOT!!! Minimum withdrawal is 100 euros and if you deposit they send you through hoops literally a marathon to withdraw your own money back and get this after you have found out your iban number and bic/swift number from your bank and provided them with literally about 10 pieces of documentation to verify your identity then they still decline your payment and wont let you withdraw your own money as apparently per there terms and conditions you need to wager ×1 of your own money before you can even withdraw!! Wow shocked and flabbergasted is an understatement here with these blood sucking leeches!!! No wonder I have never heard of them before they need to be put our of business!! I dont like there website there casino and games are awful and I've decided I dont want to gamble anymore in my life but these creeps are trying to force me to gamble!!
21 februari 2025
Review zonder uitnodiging
Antwoord van Betmac1
We understand that these procedures can sometimes feel overwhelming, and our support team at support@betmac.com is always here to assist you every step of the way.
Our withdrawal process follows industry-standard security and verification measures to ensure a safe and fair environment for all players. The minimum withdrawal amount and wagering requirements for deposits are clearly stated in our terms, as part of our commitment to transparency.
If there’s anything we can do to help clarify or resolve your concerns, please don’t hesitate to reach out.
We’d love to turn your experience around.
Happy gaming!
One of the worst casinos I have played…
One of the worst casinos I have played at in 20 years of playing at online casinos.
No pragmatic slots, infact not many slots at all and hardly any of them work.
The slots that do work play terribly.
I felt as if I was playing at a casino site that was half finished.
Really really bad.
15 februari 2025
Review zonder uitnodiging
Antwoord van Betmac1
We appreciate your feedback and understand how important a great game selection is to your experience. Betmac is a fresh operator, and we are continuously working to expand and improve our game offerings to suit our players' preferences better. Your input helps us continue shaping the platform into a place you’ll truly enjoy.
Our goal is to create a fun and enjoyable gaming environment, and we’re committed to making Betmac better every day. If there’s anything you need or any way we can assist you, our support team is just a click away.
We hope to bring you a selection of games you’ll love, stay tuned for updates!
100% satisfied
I signed up to betmac and asked for my account to be closed after I didn't win on the welcome bonus. While my account was still open I put in £20 and won a bit. Asked for a 400 euro withdrawal and it arrived today.
Annoying thing was that my account closed on my while I was still playing and I had 50+ euros balance remaining. Not sure what is going to happen to that.
Positives for that casino, even tho I played there one day are:
No issues with withdrawal.
kyc passed the same day.
They take responsible gambling seriously and closed my account within hours of asking, just to bloody quick lol.
So while I didn't get much of a chance to play there, I didn't come across any issues within the few hours while I was playing there. I spoke to their online chat who were friendly and knowledgeable.
So for a new casino it seems legit and they are looking to be a serious contender within the none gamstop casino world.
7 februari 2025
Review zonder uitnodiging
Antwoord van Betmac1
Thank you so much for taking the time to leave such a fantastic 5-star review! We truly appreciate your kind words and support. As a token of our appreciation, please reach out to our support team at support@betmac.com, and they’ll be happy to arrange a small gift for you.
Always know that our support team is here to assist you with whatever you need. We look forward to continuing to provide you with the best experience possible.
Happy gaming!
Yet another scam casino that bombards…
Yet another scam casino that bombards vulnerable players registered with gamstop, they have no license to be operating in the uk or to accept uk players. They hope and prey that they get you on the downturn of you addiction and register, you will never win as their games glitch and reset! You will chase the win and spend hundreds! Only then to find you details have been given to numerous other entities because to operate they need to disguise themselves as other business to miscode payments, which is against the law!! You will wake up and have purchased courses from Nigeria books that don’t exist and given umpteen pounds to content creators. Luckily the uk does offer some protection and visa and Mastercard have rules about using the wrong MCC. If the correct MCC was used then vulnerable people would be protected from these vultures!!!!
The claims entered below are completely false. They are not licensed or regulated in the UK.
6 februari 2025
Review zonder uitnodiging
Antwoord van Betmac1
Hi there,
Thank you for getting in touch with us.
Please note that we are a fully licensed and regulated casino, and all our game providers and payment processors are also fully licensed and adhere to strict industry standards.
This ensures that our players are receiving a safe and secure experience while using our platform.
Still, if you have any additional concerns, we urge you to reach out directly to us via chat or email at support@betmac.com . Our team remains available 24/7 to assist you and ensure you receive the best possible support
Regards,
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