Generally a very good experience. However I’ve knocked a star off because of the non existent monitoring of disabled parking spaces. Every time I try to park they are full - not a problem if people... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieBroadshires Way, OX18 1AA Carterton, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The man in reception was very patient and helpful, I am not at ease with technology but he made it easier for me.
Bedrijf heeft geantwoord
I joined hoping to be able to bring my Swedish granddaughter for a swim at the weekend. We ended up driving to Barton cos there either no sessions available or the pools in Carterton or Witney were c... Toon meer
Bedrijf heeft geantwoord
Receptionist was very confident with the help she assisted us with. Would definitely put the word out for this excellent health and fitness centre
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contactgegevens
Broadshires Way, OX18 1AA, Carterton, Verenigd Koninkrijk
4,6
Uitstekend
60 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The man in reception was very patient…
The man in reception was very patient and helpful, I am not at ease with technology but he made it easier for me.
21 juli 2026
Antwoord van Better - Carterton Leisure Centre
Hi Edna,
Thank you for your lovely review!
We're delighted to hear that our team, particularly our reception staff, were very patient and helpful.
It's great to know that they made your visit easier and more comfortable when assisting with your queries and technology issues.
Thank you again for your review, and we look forward to welcoming you back soon!
Warm Regards,
Kaisha
RReception Staffeceptionist was very confident with…
Receptionist was very confident with the help she assisted us with.
Would definitely put the word out for this excellent health and fitness centre
10 juli 2026
Antwoord van Better - Carterton Leisure Centre
Hi Ms Webb
Thank you for your review.
We are delighted to hear that our receptionist was able to assist you confidently and that you had such a positive experience at our centre.
We also appreciate your recommendation and look forward to welcoming you again soon!
Kind Regards
Amir
Good sized building
Good sized building, fairly modern . Large swimming pool with good temperature. Showers were somewhat chilly .
5 juni 2026
Antwoord van Better - Carterton Leisure Centre
Hi Julia,
Thank you for your lovely review!
It's great to know that you found our facility to be a good size and fairly modern.
We're also happy to hear that you're enjoying our swimming pool space and the temperature of this.
We appreciate your comments regarding our poolside showers, and we'll share this with the team.
Thank you again for your review!
Warm Regards,
Kaisha
Antwoord van Better - Carterton Leisure Centre
Hi Diane
Thank you for your review.
We are very pleased to see that you enjoyed the Pilates class, and we hope to see you again soon!
Kind Regards
Amir
Lovely pool
Great leisure centre. Lovely clean pool and changing area. Well equipped gym. Good cafe.
16 februari 2026
Antwoord van Better - Carterton Leisure Centre
Hi David,
Thank you for your wonderful review!
We’re thrilled to hear that you’re enjoying the pool cleanliness and changing areas at our Carterton Leisure Centre.
It's also great to know that you appreciate our well-equipped gym and café space, and it’s great to know it’s making a positive difference.
We look forward to seeing you again soon!
Warm Regards,
Kaisha
The gym instructor understanding how I…
The gym instructor understanding how I was so nervous and also tailoring the exercises to benefit me.
18 februari 2026
Antwoord van Better - Carterton Leisure Centre
Hi Tracey,
Thank you so much for your lovely feedback!
We’re delighted to hear that our gym instructor at our Carterton Leisure Centre understood your needs and tailored the exercises to help you feel comfortable.
It’s wonderful to know that their support made a positive difference to your experience.
We look forward to seeing you again soon!
Warm Regards,
Kaisha
Antwoord van Better - Carterton Leisure Centre
Hello Juliana,
Thank you for sharing your comments and feedback with us.
We are delighted to know that you found Sam to be very kind informative.
Kind regards
Nice clean facilities
Nice clean facilities, however I do miss the days where there were staff at the reception desk. I had trouble with the self scan and there was no one around to ask for help. This has happened multiple times.
18 januari 2026
Antwoord van Better - Carterton Leisure Centre
Hi Lynn
Thank you for your review.
It is great to see that you are enjoying the facilities at Carterton Leisure Centre and the team is taking good care of the centre!
We also appreciate your feedback regarding the availability of staff during your visit, and we will pass your feedback on to the General Manager to review.
Kind Regards
Amir
The Carterton gym is very clean and…
The Carterton gym is very clean and tidy, the equipment is first class as well, parking is not a problem either..
21 januari 2026
Antwoord van Better - Carterton Leisure Centre
Hello Robert,
Thank you very much for your 5-star review.
Kind regards.
Generally a very good experience but very poor management of disabled parking
Generally a very good experience. However I’ve knocked a star off because of the non existent monitoring of disabled parking spaces. Every time I try to park they are full - not a problem if people just get there first. That’s the way it goes. BUT most of the people parked there do not display a parking permit and are just taking spaces through being lazy and inconsiderate.
If the staff popped out every 30-60mins and left a prewritten note letting the car owner know that would have an impact.
17 januari 2026
Review zonder uitnodiging
Antwoord van Better - Carterton Leisure Centre
Hi SBB
Thank you for your review.
We are pleased to see you are having a good experience at Carterton Leisure Centre, and we appreciate your bringing the parking issues to our attention.
We have passed your feedback on to the General Manager and we hope that this will help resolve this problem.
Kind Regards
Amir
Very friendly and extremely helpful…
Very friendly and extremely helpful staff. Brilliant facilities. Very clean and in very good condition.
13 januari 2026
Antwoord van Better - Carterton Leisure Centre
Hi Rodney,
Thanks for your review.
We are so pleased to hear that the staff at Carterton Leisure Centre have been so friendly and helpful!
Warm Regards
Hazal
The staff where wonderful had time to…
The staff where wonderful had time to explain things ,and very 😊 ☺️ cheerful
13 januari 2026
Antwoord van Better - Carterton Leisure Centre
Hi Wendy,
Thank you for your lovely feedback!
We’re delighted to hear that the staff at the Carterton Leisure Centre have been so helpful, cheerful and welcoming.
It's great to know that they took the time to explain everything in detail.
Warm Regards,
Kaisha
A great gym and lovely staff
6 januari 2026
Antwoord van Better - Carterton Leisure Centre
Hello C Robb,
Thank you for your 5-star review, and kind words.
Kind regards.
Having done the pulmonary rehab course…
Having done the pulmonary rehab course I’m now just completing the Be Active Gyn course. The instructors are great and really look after you. I will keep it ip now. Carterton and Witney are both very friend and have a great mix of people. It’s not all skinny people in Lycra. So don’t be daunted give it a try.
22 oktober 2025
Antwoord van Better - Carterton Leisure Centre
Hi Jenny,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you’ve enjoyed your experiences with both the pulmonary rehab and Be Active Gym courses.
It's fantastic to know that our instructors are making such a positive impact and that you're feeling well-supported.
It’s great to hear that you’ve found our Carterton Leisure Centre and Windrush Leisure Centre welcoming and inclusive!
Keep up the amazing work. We’re here to support you every step of the way!
Warm regards,
Kaisha
Great Induction
Great induction by Claudio who patiently took me around the gym and set me up with a programme. Lots of encouragement.
2 oktober 2025
Antwoord van Better - Carterton Leisure Centre
Hello Nicola,
Thank you for your fantastic review!
We are so delighted to hear that our Fitness Team were able to assist you.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the agent who assisted you!
Warm Regards
Aaiasa
Antwoord van Better - Carterton Leisure Centre
Hi Clint,
Thanks for your review.
We are so pleased to hear that you are enjoying Carterton Leisure Centre!
Warm Regards
Hazal
Antwoord van Better - Carterton Leisure Centre
Hello Cheryl,
Thank you for your comments.
Kind Regards.
I've only recently joined
I've only recently joined, being 62 i need to keep a reasonable fitness and my center has everything that I need for that. Also friendly staff which is nice and not too many meat heads, just normal people attend.
5 september 2025
Antwoord van Better - Carterton Leisure Centre
Hi Jonathan.
Thank you for your review.
We are very pleased to hear that you are enjoying your experience at the Carterton Leisure Centre and finding everything you need to stay fit. It is also great to know you feel comfortable here!
Kind Regards
Amir
Great Gym very clean staff friendly…
Great Gym very clean staff friendly great range of machines
3 september 2025
Antwoord van Better - Carterton Leisure Centre
Hello Peter,
Thank you for your fantastic review!
We are so delighted to hear that our Customer Service Team were able to assist you.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the agent who assisted you!
Warm Regards
Aaiasa
Antwoord van Better - Carterton Leisure Centre
Hello Ane,
Thank you for your fantastic review!
We are so delighted to hear that our Customer Service Team were able to assist you.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the agent who assisted you!
Warm Regards
Aaiasa
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.