Generally a very good experience. However I’ve knocked a star off because of the non existent monitoring of disabled parking spaces. Every time I try to park they are full - not a problem if people... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieBroadshires Way, OX18 1AA Carterton, GB
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Lees wat reviewers zeggen
Was a member of this gym back in 2019 and really wasn't impressed. But since re joining last autumn I absolutely love the range of classes and the whole vibe feels completely different and more welcom... Toon meer
Bedrijf heeft geantwoord
My son has just started swimming lessons here and we are very impressed. Easy to book, clean and modern facilities, and the teachers were great. He was very nervous going in but loved it! Better/GL... Toon meer
Bedrijf heeft geantwoord
instructors are great, classes are really good and the areas are clean and look tidy but the timetable doesn't always match up to what is going on.. spin is usually an hour on Wednesdays but the timet... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contactgegevens
Broadshires Way, OX18 1AA, Carterton, Verenigd Koninkrijk
4,6
Uitstekend
64 reviews
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Antwoord van Better - Carterton Leisure Centre
Good morning,
We’re so pleased to hear you’re happy with the centre and that our team has made you feel welcome!
It’s lovely to know you’ve had such a positive experience, and we look forward to seeing you again soon.
Kind regards,
Ellis
friendly staff
friendly staff, clean changing rooms and gym, not over crowded. the only negative is the lack of lower back training devices
9 september 2026
Antwoord van Better - Carterton Leisure Centre
Hello Harry,
Thank you for your review and 4 star rating.
We are pleased to hear the staff are friendly and all is clean at Carterton.
I would suggest you mention the lack of lower back training devices to the Fitness staff to see if further equipment may be arranged.
Kind regards,
Shirley
Antwoord van Better - Carterton Leisure Centre
Hi Mrs K
Thank you for your review.
We are very pleased to see that you are enjoying the fitness classes at Carterton Leisure Centre, and we hope you reach your health and fitness goals with us.
Kind Regards
Amir
Staff are very helpful
Helpful staff and great service! A special shout-out to Matt at reception for his excellent knowledge, and thanks to his assistance, I have signed my 11-year-old son up for a junior gym membership.
Plus, the membership comes with a bunch of great benefits—I would definitely recommend it
11 augustus 2026
Antwoord van Better - Carterton Leisure Centre
Hi Amanda,
Thank you very much for your 5-star review.
We are really pleased to hear that you found our staff helpful and received great service. We’re especially delighted to hear your kind words regarding Matt at reception, and that your son has now joined up for a junior gym membership.
We will be sure to let them all know and thank you again.
Kind regards,
Shirley
The man in reception was very patient…
The man in reception was very patient and helpful, I am not at ease with technology but he made it easier for me.
21 juli 2026
Antwoord van Better - Carterton Leisure Centre
Hi Edna,
Thank you for your lovely review!
We're delighted to hear that our team, particularly our reception staff, were very patient and helpful.
It's great to know that they made your visit easier and more comfortable when assisting with your queries and technology issues.
Thank you again for your review, and we look forward to welcoming you back soon!
Warm Regards,
Kaisha
RReception Staffeceptionist was very confident with…
Receptionist was very confident with the help she assisted us with.
Would definitely put the word out for this excellent health and fitness centre
10 juli 2026
Antwoord van Better - Carterton Leisure Centre
Hi Ms Webb
Thank you for your review.
We are delighted to hear that our receptionist was able to assist you confidently and that you had such a positive experience at our centre.
We also appreciate your recommendation and look forward to welcoming you again soon!
Kind Regards
Amir
Good sized building
Good sized building, fairly modern . Large swimming pool with good temperature. Showers were somewhat chilly .
5 juni 2026
Antwoord van Better - Carterton Leisure Centre
Hi Julia,
Thank you for your lovely review!
It's great to know that you found our facility to be a good size and fairly modern.
We're also happy to hear that you're enjoying our swimming pool space and the temperature of this.
We appreciate your comments regarding our poolside showers, and we'll share this with the team.
Thank you again for your review!
Warm Regards,
Kaisha
Antwoord van Better - Carterton Leisure Centre
Hi Diane
Thank you for your review.
We are very pleased to see that you enjoyed the Pilates class, and we hope to see you again soon!
Kind Regards
Amir
Lovely pool
Great leisure centre. Lovely clean pool and changing area. Well equipped gym. Good cafe.
16 februari 2026
Antwoord van Better - Carterton Leisure Centre
Hi David,
Thank you for your wonderful review!
We’re thrilled to hear that you’re enjoying the pool cleanliness and changing areas at our Carterton Leisure Centre.
It's also great to know that you appreciate our well-equipped gym and café space, and it’s great to know it’s making a positive difference.
We look forward to seeing you again soon!
Warm Regards,
Kaisha
The gym instructor understanding how I…
The gym instructor understanding how I was so nervous and also tailoring the exercises to benefit me.
18 februari 2026
Antwoord van Better - Carterton Leisure Centre
Hi Tracey,
Thank you so much for your lovely feedback!
We’re delighted to hear that our gym instructor at our Carterton Leisure Centre understood your needs and tailored the exercises to help you feel comfortable.
It’s wonderful to know that their support made a positive difference to your experience.
We look forward to seeing you again soon!
Warm Regards,
Kaisha
Antwoord van Better - Carterton Leisure Centre
Hello Juliana,
Thank you for sharing your comments and feedback with us.
We are delighted to know that you found Sam to be very kind informative.
Kind regards
Nice clean facilities
Nice clean facilities, however I do miss the days where there were staff at the reception desk. I had trouble with the self scan and there was no one around to ask for help. This has happened multiple times.
18 januari 2026
Antwoord van Better - Carterton Leisure Centre
Hi Lynn
Thank you for your review.
It is great to see that you are enjoying the facilities at Carterton Leisure Centre and the team is taking good care of the centre!
We also appreciate your feedback regarding the availability of staff during your visit, and we will pass your feedback on to the General Manager to review.
Kind Regards
Amir
The Carterton gym is very clean and…
The Carterton gym is very clean and tidy, the equipment is first class as well, parking is not a problem either..
21 januari 2026
Antwoord van Better - Carterton Leisure Centre
Hello Robert,
Thank you very much for your 5-star review.
Kind regards.
Generally a very good experience but very poor management of disabled parking
Generally a very good experience. However I’ve knocked a star off because of the non existent monitoring of disabled parking spaces. Every time I try to park they are full - not a problem if people just get there first. That’s the way it goes. BUT most of the people parked there do not display a parking permit and are just taking spaces through being lazy and inconsiderate.
If the staff popped out every 30-60mins and left a prewritten note letting the car owner know that would have an impact.
17 januari 2026
Review zonder uitnodiging
Antwoord van Better - Carterton Leisure Centre
Hi SBB
Thank you for your review.
We are pleased to see you are having a good experience at Carterton Leisure Centre, and we appreciate your bringing the parking issues to our attention.
We have passed your feedback on to the General Manager and we hope that this will help resolve this problem.
Kind Regards
Amir
Very friendly and extremely helpful…
Very friendly and extremely helpful staff. Brilliant facilities. Very clean and in very good condition.
13 januari 2026
Antwoord van Better - Carterton Leisure Centre
Hi Rodney,
Thanks for your review.
We are so pleased to hear that the staff at Carterton Leisure Centre have been so friendly and helpful!
Warm Regards
Hazal
The staff where wonderful had time to…
The staff where wonderful had time to explain things ,and very 😊 ☺️ cheerful
13 januari 2026
Antwoord van Better - Carterton Leisure Centre
Hi Wendy,
Thank you for your lovely feedback!
We’re delighted to hear that the staff at the Carterton Leisure Centre have been so helpful, cheerful and welcoming.
It's great to know that they took the time to explain everything in detail.
Warm Regards,
Kaisha
A great gym and lovely staff
6 januari 2026
Antwoord van Better - Carterton Leisure Centre
Hello C Robb,
Thank you for your 5-star review, and kind words.
Kind regards.
Having done the pulmonary rehab course…
Having done the pulmonary rehab course I’m now just completing the Be Active Gyn course. The instructors are great and really look after you. I will keep it ip now. Carterton and Witney are both very friend and have a great mix of people. It’s not all skinny people in Lycra. So don’t be daunted give it a try.
22 oktober 2025
Antwoord van Better - Carterton Leisure Centre
Hi Jenny,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you’ve enjoyed your experiences with both the pulmonary rehab and Be Active Gym courses.
It's fantastic to know that our instructors are making such a positive impact and that you're feeling well-supported.
It’s great to hear that you’ve found our Carterton Leisure Centre and Windrush Leisure Centre welcoming and inclusive!
Keep up the amazing work. We’re here to support you every step of the way!
Warm regards,
Kaisha
Great Induction
Great induction by Claudio who patiently took me around the gym and set me up with a programme. Lots of encouragement.
2 oktober 2025
Antwoord van Better - Carterton Leisure Centre
Hello Nicola,
Thank you for your fantastic review!
We are so delighted to hear that our Fitness Team were able to assist you.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the agent who assisted you!
Warm Regards
Aaiasa
Antwoord van Better - Carterton Leisure Centre
Hi Clint,
Thanks for your review.
We are so pleased to hear that you are enjoying Carterton Leisure Centre!
Warm Regards
Hazal
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