The best swimming experience for Nana thanks to her swimming teachers Dan and Carol. Carol has taught Nana since she was 13 months she’s the best swimming teacher ever for youngsters or for adults. S... Toon meer
Locatie
Wijzig locatieWhitehill Way, SN5 7DL Westlea, GB
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Lees wat reviewers zeggen
The venue was clean and well organised & the assistant manager Louis dealt with my query with great care. I will definitely be coming back again with my family, thank you!
Bedrijf heeft geantwoord
This is an amazing place with incredibly friendly staff. They consistently go the extra mile. The managers put in a lot of effort to be not just helpful but also very inclusive. They worked diligent... Toon meer
Bedrijf heeft geantwoord
General manager needs to be transfered To haydon or dorcan As the new general manger has no experiance Treats women badly Fitness good for health Night staff friendly Facilties not bad
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contactgegevens
Whitehill Way, SN5 7DL, Westlea, Verenigd Koninkrijk
4,4
Uitstekend
107 reviews
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The staff were very welcoming and all…
The staff were very welcoming and all seem to enjoy their work.
Also were very kind to circulate the news my wife who had been going tobthe link swimming for a long time had passed away.
Rgds peter
3 november 2025
Antwoord van Better - Link Centre
Hello Peter,
Thank you for your comments and feedback.
Kind Regards
On his first swimming session on 12…
On his first swimming session on 12 Oct'25, a swimming cap was not provided to my kid saying that they were in short supply. However, another kid who arrived later than mine was provided the same, which indicated preferential treatment. The showers were also not functional at the Link Centre, Swindon on 12 Oct'25.
12 oktober 2025
Antwoord van Better - Link Centre
Good Afternoon Advik,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience during your child's first swimming session at the Link Centre.
We understand how frustrating it must have been not to receive a swimming cap, especially when others did. This is certainly not the standard of fairness we aim to uphold, and we’re investigating this matter to ensure consistency in how resources are distributed.
Regarding the showers, we sincerely apologise for the inconvenience caused. Our team is aware of the issue and is working to resolve it as quickly as possible to ensure all facilities are fully operational.
Thank you again, and we hope to provide a much better experience next time.
Amazing yoga and pilates classes.
22 september 2025
Antwoord van Better - Link Centre
Hi Louise,
Thanks for your review.
We are so delighted to hear that you are enjoying the classes at The Link Centre!
Warm Regards
Hazal
Great location and facilities
The staff are kind and helpful, the facilitators are inclusive and offer brilliant classes.
There are a large number of facilities on offer to suit everyone’s needs.
There is also the option to book in different lessons.
1 september 2025
Antwoord van Better - Link Centre
Hello Emma,
Thank you for your fantastic review!
We are so delighted to hear that our Customer Service Team were able to assist you.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the agent who assisted you!
Warm Regards
Aaiasa
David at Better Swindon at The Link Centre is ⭐️⭐️⭐️⭐️⭐️
David at Better Swindon at The Link Centre helped make me and my son's signing up experience quick and easy. He was very helpful and knowledgeable about the whole process.
24 augustus 2025
Antwoord van Better - Link Centre
Hello David,
Thank you for your fantastic review!
We are so delighted to hear that our Customer Service Team were able to assist you.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the agent who assisted you!
Warm Regards
Aaiasa
I enjoy my swims but....
I enjoy coming for my morning swim but gets ruined by life guards who enforce rules to suit the more stronger swimmers. A couples time from the couple weeks I have joined I've had life guards telling me to get out the way of fasters swimmers but I hadn't. At the end of the length I always let them pass if they have caught me up. You can't always move lanes to swim with slower swimmers because it is always busy and crowded. Each time I've been approached I've asked the swimmers if I'm in there way and they laughed and said No. All the swimmers have courtesy for each other. Also I've been held to up but always slow down and give them space because we are all there to swim. These sessions are there to suit everyone not just the speedy swimmers.
16 augustus 2025
Antwoord van Better - Link Centre
Hello Wayne,
We appreciate you providing us with this valuable feedback as this helps us improve.
We apologise that you have not had a positive experience with us and hope we can get better.
We have forwarded your comments to the centre and have asked that they investigate the issues you have raised.
Kind regards
Mixed feelings.
Mixed feelings.
People working there are very friendly and nice. Equipment looks okay although not been able to see much yet, however the building itself would benefit from a facelift. It looks outdated and bit grim. Walls, ceilings, floors are looking a bit sorry for themselves and the outside has that prison look that doesn’t quite invite you to enter.
A bit of a modernisation would be great.
4 augustus 2025
Antwoord van Better - Link Centre
Hello Monica,
Thank you for your feedback.
We appreciate you providing us with this valuable feedback as this helps us improve.
We have forwarded your comments to the centre and have asked that they review the issues you have raised.
Kind regards
Aaiasa
Great pool!
Helpful staff, clean pool and facilities, easy to book, a pleasant experience!
30 juli 2025
Antwoord van Better - Link Centre
Hi C Clark,
Thank you very much for your thoughtful comments!
We’re absolutely delighted to hear that you had a positive experience during your visit to the Link Centre. It’s wonderful to know that our dedicated staff made a difference, and that you found our facilities to be clean and well-maintained. We take great pride in creating a welcoming environment for our guests, so it’s rewarding to hear that our easy booking process added to your overall experience.
It was truly a pleasure having you with us, and we can’t wait to welcome you back for another visit soon! If there's anything specific you’d like us to assist with during your next stay, please don’t hesitate to reach out.
Best regards,
Charmaine
Reasonable rate
The membership rate is very reasonable but quarter of the machines in the gym are out of order and most of the rest are very very old and do not function properly.
28 juli 2025
Antwoord van Better - Link Centre
Hello,
Thank you for your comments.
We will pass on your feedback and comments to the centre.
Kind Regards.
Swindon membership online
Swindon membership. Easy to set up . My only gripe was,advised £12 50 set ip fee . I am not sure the reason behind this charge .
Otherwise easy to do and centre is good .
13 juli 2025
Antwoord van Better - Link Centre
Hello Karen,
Thank you very much for your comments and feedback.
Kind regards
Antwoord van Better - Link Centre
Hi Kate,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff at the Link Centre and that you found our facilities clean. We look forward to welcoming you back soon!
Warm regards,
Charmaine
Antwoord van Better - Link Centre
Hi Dale,
Thank you for your feedback! We're glad to hear that you enjoyed our pool facilities at The Link Centre in Swindon. We hope to welcome you back soon for another great experience!
Warm regards,
Charmaine
Broken leg
I went to a friends party had a great time until right at the end of my time on the ice I fell fell over and guess what broke my leg I screamed as loud as I could because there was a young boy about ten feet away from me talking to someone finally after he stopped talking to someone he noticed me and asked someone else for help get me of the ice put on the nearest bench possible looked at my leg the lady said it wasn’t swollen but it clearly was it the lady was nice and gave me a wheelchair went to my friends house my mum came called 111 and said I need to go to the hospital. All and all they need safety videos before going on the ice
2 januari 2025
Review zonder uitnodiging
Antwoord van Better - Link Centre
Hi Isobel,
Thank you for your review.
I’m really sorry to hear about your experience, and I hope you're recovering well. It's unfortunate that you had to go through such a painful and stressful situation, especially with the delayed assistance. Your feedback about safety videos before going on the ice is a great suggestion, and I completely agree that clear safety information can help prevent accidents and ensure everyone’s well-being.
Thank you for sharing your thoughts, and I hope future visitors have a safer and more enjoyable experience. Wishing you a speedy recovery!
Kind regards,
Charmaine
Great staff providing a good service
Great staff providing a good service.
Giving the place (link centre) a good clean and fresh coat of paint would make the visits even more enjoyable
19 maart 2025
Antwoord van Better - Link Centre
Hi Mr Dellit,
Thank you for your kind words!
We're so glad to hear that you had a positive experience with our staff and service at The Link Centre. We appreciate your suggestion about cleaning and painting the space, and we'll definitely take that into consideration to make your future visits even better.
Looking forward to welcoming you back soon!
Warm regards,
Charmaine
Swimming duration for Kids is too low
Swimming duration for Kids is too low. 30 mins total. They spend 3-4 minutes on attendance and get of our of pool 2-3 min early. It just approx 24-25 of swimming.
12 maart 2025
Antwoord van Better - Link Centre
Hi,
Thank you for sharing your feedback!
We understand your concern about the swimming duration for kids. We strive to make the most of the time in the pool, and we’ll definitely look into the efficiency of the class schedule. Your input is valuable, and we’ll work to ensure that the kids get the full benefit of their session.
If you have any further suggestions or concerns, feel free to share!
Warm regards,
Charmaine
Back to gym after a break
Back to gym after a break, enjoy classes and swimming.
Extremely cold around the centre at the moment.
27 februari 2025
Antwoord van Better - Link Centre
Hi Mrs Jones,
Thank you for your review.
It is great to see you back in the gym and enjoying the facilities at The Link Centre.
We appreciate your feedback regarding the temperature of the centre.
Kind Regards,
Amir
Very Happy
Very Happy
Bit of a pain getting the app to work but the staff on site were really helpful and now no problems booking or arriving
6 februari 2025
Antwoord van Better - Link Centre
Hi Jim,
Thank you for your feedback.
We’re so glad to hear that our staff could assist you and that you're now enjoying a smooth experience with the app. We appreciate your patience and are always here to help if you need anything further.
Thanks for choosing us!
Kind regards,
Charmaine
No heating
There is no heating in Studio 1 where Pilates and Yoga take place. Therefore you are trying to do floor exercise with cold muscles.
18 februari 2025
Antwoord van Better - Link Centre
Hi Sharon,
Thank you for sharing your feedback.
We’re really sorry to hear that you had an uncomfortable experience with the temperature in Studio 1. We understand how important it is to feel warm and comfortable during your Pilates and Yoga sessions, especially when doing floor exercises. We are currently looking into improving the heating in that space to ensure a better environment for all classes. We appreciate your patience and will do our best to address this issue as quickly as possible.
Thank you for your understanding.
Warm regards,
Charmaine
Hooray for health-wise
Health-wise is a fabulous addition and so supportive
Link centre facilities are very good
19 februari 2025
Antwoord van Better - Link Centre
Hi Tracey,
I hope this message finds you well!
Thank you so much for your thoughtful and encouraging words. We are genuinely thrilled to hear that you have found the Healthwise membership to be supportive throughout your experience. It’s wonderful to know that the Link Centre has become a positive aspect of your journey.
Our team is deeply committed to providing the highest quality services, and knowing that we are making a difference in your life truly motivates us to keep pushing for improvements. Your feedback is invaluable, as it helps us understand what works well and where we can enhance our offerings.
We look forward to continuing to support you on your health journey and are here for any assistance or resources you may need along the way!
Best regards,
Charmaine
Clean changing rooms and helpful staff
Clean changing rooms and helpful staff. Renewed after replacement knee operation and standard still the same
18 november 2024
Antwoord van Better - Link Centre
Hi William
Thank you for your review.
It's wonderful to hear that you have rejoined the Link Centre and are still enjoying your experience with us.
We hope your operation went well, and that the available facilities will aid with the rehabilitation process.
Kind Regards
Amir
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