Bicycle Land Reviews 

144
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic bike shop, bought a long range bike for great price, and lock, phone holder and helmet in one shop. Staff are really nice. I recommend this shop.

Beoordeeld met 1 van de 5 sterren

bought a fiido d3-advertised with integral pump-as with everything this company does asked for video of missing pump!!!Transpires it was a promotional extra and never included with my bike-they sent a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

It's probably fine if you visit in person. I trusted their "delivery in 1-2 days" and placed an urgent order online. After 2 days I still hadn't received any info about dispatch or delivery so I conta... Toon meer

Beoordeeld met 5 van de 5 sterren

After been ripped off by online sellers. I started looking for ebike shop in UK and glad to find Bicycle Land. I visited their centre, bought HIMO Z20, comes with warranty, free servicing and inner tu... Toon meer

Bedrijfsgegevens

  1. Fietsenwinkel
  2. Fietsenmaker
  3. Fietsengroothandelaar
  4. Fietsaccessoirewinkel
  5. Buitensportwinkel
  6. Fietsservices

Geschreven door het bedrijf

Bicycle Land FIIDO Folding Electric Bikes retailer established since 2018. Here is Bicycle Land UK Bike shop we stock Fiido Bikes, ADO Folding Electric Bikes, HIMO Electric Bike, EELO Folding Electric Bikes and more. We offer 3 months Free Servicing with all our bikes. In shop there are lot of brand accessories and parts available to purchase such as Shimano, Kryptonite, Schwalbe products. Bicycle Land offer repair and servicing for all types of bikes, including parts and upgrade. Bicycle Land is UK licensed bike shop and repair center. Hassle free buying in UK. Click and collect or free delivery in UK.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

144 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(144)

0 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Needed a new pedal crankshaft and set…

Needed a new pedal crankshaft and set of peddles as I accidently damaged the thread overtightening them on my Fiido D4S. Booked an appointment at short notice thanks to Lucy ! Dropped bike in around 4pm and bike was ready to collect all fixed 30 minutes later great service! Thanks to Shane and Zayne down at Whitechapel. Really professional service no complaints would recommend anyone considering buying a e-bike or in need of repairs/upgrades.

Thanks again,
Tristan

28 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Fiido Bike Shop in London

Excellent Fiido Bike Shop in London. Just buyed Fiido L3, good assemble bike, good discount on Kryptonite lock and tyres and good free servicing. very nice people in the shop and very skilled. I like Bicycle Land.

28 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bought a Fiido D2S

Bought a Fiido D2S. It was in perfect condition and had no problems at all.

Lucy kept me informed of the dispatch and delivery. Delivery was very quick, within 5 days.

Great company to deal with and would buy from them again

26 maart 2022
Beoordeeld met 5 van de 5 sterren

They are very helpful

They are very helpful, good service and the guys really smart and knows how to do everything on a short let period.i just buy now ADO A20 with them. And I got maximum discount from them .

26 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought the bike 1 week ago

I bought the bike 1 week ago
so far it’s good
the seller promised all kinds of support in case of any maintenance issue
My breaks are making a little noise
i’ll definitely check with them
apart from it all good ! i recommend the bike for part time delivery food

22 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. My experience with Bicycle Land has been great so far. Helpful team, competitive prices, very good assembling service.

19 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best Fiido bike shop in UK

The best Fiido bike shop in UK. Great product. Bought L3 great bike.Collected from store. Nice staff. AVOID BUYING FROM ONLINE FOREIGN DODGY SELLERS. Buy from UK Shop, thank you Bicycle Land.

15 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

After been ripped off by online…

After been ripped off by online sellers. I started looking for ebike shop in UK and glad to find Bicycle Land. I visited their centre, bought HIMO Z20, comes with warranty, free servicing and inner tube and cheaper than online drop-shipper and more better service, as they are a real bike shop. Highly recommend Bicycle Land. Excellent place and helpful staffs.

8 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good service

I visited their shop and tried out a Fiido bike. Excellent service that was both reasonable and included free maintenance. People who are very nice. Thank you so much, Bicycle Land. Top ebike store.

22 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best ADO bike shop in London

The best ADO bike shop in London. They take care of all my needs and very affordable more cheaper and honest than dodgy online sellers. Excellent products and service, nice people and nice place to buy electric bike.

21 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

FANTASTIC SERVICE

FANTASTIC SERVICE! After reading all good reviews, I decided to buy from bicycle land online. I collected on the same day, they kept me informed with an appointment for the collection. Friendly bunch of people, they even assembled the bike for me, nice place with lot's of accessories.
Great Fiido bike shop in London. RECOMMENDED DEFO!

7 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Was struggling to get my Fiido tyre…

Was struggling to get my Fiido tyre replaced. Bicycleland cane to the rescue. Quick service, reasonably priced and obviously know what they are doing. Great communication and excellent service

5 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best bike shop in London.

I went to there shop, checked out a Fiido bike. Excelente service, affordable and came with free servicing. Very Nice people. I Also bought a Oxford lock at a Big discount. SO pleased thank You Bicycle Land. The Best ebike shop in London.

3 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, bought an e bike from them, had a minor defect, which was an issue caused during transit. They provided me with new parts which they will install at my earliest convenience. Wonderful company and definitely would recommend to use. Communication was great and done in a timely manner.

21 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bought a Z20 ebike from BicycleLand

Bought a Z20 ebike from BicycleLand. Amazing service.
Ordered the bike from them in the afternoon and collected it from there London depo later on that evening. I took the bike out for a ride and got a flat. Called them up and they fixed the punture as part of the warranty. Very helpful and Professional :-)

9 januari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

ABYSMAL!!!!

ABYSMAL!!!!
SERIOUSLY cant believe how these jokers are still trading!!
My fault for not reading reviews before I purchased item but hope you do!
Would be minus 5 stars if allowed but 1 star minimum on here which is far more than these terrible people deserve!!

8 december 2021
Review zonder uitnodiging
Logo Bicycle Land

Antwoord van Bicycle Land

Mark you are a scooter repair guy. We help many other shops too and freelance repair guys, who buy parts / tools from us. When you bought the Kugoo stem bar and locking clamp, we advised these are non-refundable item because they are for workshop, you agreed as you are a repair guy yourself and aware. However after sending the item out to you, you have installed our parts on your client scooter, and then accidentally sent an email to us stating you have done the job. Then you attempted to return the use defective stem bar from your client scooter for a refund. This was rejected, because we have your email that you sent to us accidentally, as an evidence. Nonetheless the item is non-refundable as they workshop parts for repairs. You had the option to raise a case with your bank but you did not, and to raise a complaint with us too.

However we have evidence of misuse and abuse of our service and products.

It is unfortunate that we had to remove this item from the our shelve, so we can prevent this sort of issue again. This means a lot of people are not able to buy this part, from us via online, and receive help for this item. This put all customers at difficulty.

If you still want to discuss this matter with us, please feel free to contact us. Thank you

Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM Here

Do not buy I got a broken scooter and they will not refund

19 september 2021
Review zonder uitnodiging
Logo Bicycle Land

Antwoord van Bicycle Land

Hi Moishe, thank you for your feedback.

We treat all feedback with seriousness and take measures to improve our services. We love and care about all our customers.

Regards your scooter, you purchased this item over 1 year ago, you have been using it to commute to college as informed by yourself and your farther. You informed us that you wanted to get a refund because of legal issues with the scooters in UK after more than 6 months of owning/using the item.

You also asked refund to buy a faster scooter to match your friends scooters. We advised we cannot issue refund for these reasons, we would have issued a refund if the item had been faulty. We cannot issue a full refund for these reasons, had you contacted us within 14-30 days from the point of purchase date, we would happily issue a refund / exchange. After more than 8 months you later complained that the scooter was not giving enough mileage and that you could not run the test to show us.

We as a company that cares about all customers, we had the item collected at our own cost. When arrived in the repair centre, we inspected it, the item has been used in away it was abused and lots of parts where broken, that was the only issue we found, We have fixed/replaced all the broken parts for you for free and sent it back to you at our own cost again. We run the testing, it passed every testing stage and reached more than 50km+ and had the correct voltage, according to manufacture and professional riders this is sufficient, the mileage you get it depend of the battery fully charged, terrain, rider and how you use it. Your scooter has no electric problem. We have provided you with a report from the Mechanic and video to show it has no problem.

Till this day you have not shown us any video that shows you have a faulty scooter or what is wrong with it. We are truly sorry but we cannot look into this matter any further, the scooter warranty has expired too and there is no fault with it. In the future you should check the laws before buying electric scooter and discuss with your friend if you want the same scooter as your friends.

You are a valued customer, in the future if you would like to purchase something else from us again, we will offer you generous discount, you can also ask our members if you need any advise regard UK electric scooter laws.

Thank you

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent customer service, both Lucy and her team were very kind, considerate and helpful. I recommend Bicycleland , they're simply the best will definitely purchase more from them.

4 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Honestly great service so far

Honestly great service so far. Had a little issue with my bike, customer service on the phone was really nice and friendly, very apologetic and understanding. My bike arrived 1 week after purchase, in perfect condition. Easy to part assemble, only issue so far is front brake pad is misaligned, but apparently this is easy to fix. I've still been riding the bike so it hasn't prevented use, just the noise is very loud at times and annoying, should be sorted for cheap at halford in a week or 2 tho. Highly recommend the Fiido M1, and this company. Hopefully my views will remain positive in time ❤

23 mei 2021
Review zonder uitnodiging

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