Bighouse Furniture Reviews 

Order was cancelled in your side said due to being damaged on transit no replacement just refunded

Very good customer service and happy with the product.

These guys are excellent - great prices, great products and extraordinary service

Our kids love the new furniture

Great quality furniture with good customer service. Furniture arrived on time and we were informed every step of the way.

Excellent customer service, excellent products and delivery on point and on time! Very very happy with the superb service I was provided and I will definitely be back for more once I’ve moved home! Thank you Bighouse! 😁

Amazing service and quality. Love the products. This is my go to place for any furniture I need. Highly recommend it.

Great service and good quality furniture. Very prompt in answering any query . You cannot go wrong with the price for such good quality furniture and service. Highly recommend. I bought my coffee table. Dining table and now my sofa from them too. 2 years of use with kids in the house still look brand new.

I recently brought a 58" TV and the glass cabinet was not big enough or strong enough to hold the TV on. I didn't want to hang the TV on the wall and brought a new TV holder as an alternative. The weight of it including the TV was way too much, so I brought a sleek looking TV cabinet from the Big House Furniture. It makes the TV look like a huge, absolutely fantastic computer monitor, it also improves the TV-watching experience by 100%.

Do not use this company. I have been without a bed for four days after the delivery didn’t happen and left sleeping on the floor. They use XDP to deliver there items who they are quick to blame for not delivering. I will be contacting trading standards and watchdog. Disgraceful customer service. Consumers beware!

Terrible merchant. They started shipping 2 days earlier and the order was canceled on the day of delivery. They do not reply to messages. Unfortunately, I don’t know what the couch would have been like, but after that, I think it’s uncomfortable, crappy.

I'm very happy with the Ottoman Bed I received from Big Furniture Warehouse. It took longer than expected to assemble but once together it looks great, feels sturdy and works well.
Unfortunately I think this company is let down by their choice of courier (OPD) who delivered to a neighbour without carding me and despite me being in all day (I 100% know they never attempted delivery to my house). Then they only delivered 2 of 3 packages and finally there was considerable damage to the packaging (holes, footprints, signs of crushing) leading to some damage.
Luckily I can't fault the Big Furniture Warehouse Customer Service team. The chased OPD and got the missing parcel delivered to me the next day and then a couple of days later replacements for the damaged components turned up. All in all I'm happy. If only they could re-think their choice of courier.

Great company, please to deal with even when things don’t go right. Offered every opportunity to fix things for me however were let down by their delivery company. I would however recommend them.

Great company with great products really pleased with my purchase 🤗🤗

Would definitely recommend to everyone!!!

I’ve ordered a few things from this company in the past and all I can say is they are truly amazing, they helped me every step of the way even when I had to rearrange the delivery date at the last moment.
I fully recommend them and look forward to my next purchase

Great value for money and can’t fault the customer service

Would highly recommend!! the service and delivery was excellent and definitely good value for price!

Bought a well comfortable mattress and frame, came on time as stated and price was reasonable. Would definitely recommend