Great company helped me get account back on track after a death in family and couldn’t afford monthly payment but hopefully its sorted now
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’ve had a great experience with my Bip credit card. The app is really easy to use, making it simple to keep track of my spending, payments and available credit. I like that everything is managed digi... Toon meer
Bedrijf heeft geantwoord
BIP Card Is Very Good , Convenient Card How many times I used in UK and Outside UK Been Very Happy , Quick and Efficient Respond from Customers Support Team I recommend for 100% for Everyone... Toon meer
Bedrijf heeft geantwoord
I've had the card about 5 years and it's been good. No transaction problems at all. I've paid in full every month and only ever used about 25% available of a £3,800 limit. My rating is in the excel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
This is Bip. Cardless credit that lives on your phone. No fees, just one interest rate. Simple. Smart. Run by you. Representative 34.9% APR (variable). Credit provided by NewDay Ltd., 18+, subject to status, T&Cs apply, UK only.
Contactgegevens
Verenigd Koninkrijk
- www.bip.credit
4,3
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Bip
Hi Tony, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.
Antwoord van Bip
Hi Cas, we're happy to read that you are enjoying our app! Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Avoid
Seem to have the constant threat of being hacked hanging over me. Fortunately their systems manage to block most attempts. Getting to speak or contact someone that can help is nigh on impossible
23 januari 2025
Antwoord van Bip
Good Afternoon, David,
I do apologise that when you attempted to contact us you were unable to get through to an agent. At times we may experience higher than anticipated call volumes, and we may not be able to answer the call as quickly as we would like to.
Please be assured that we are working hard to get this resolved and ensure all customer calls are answered as quickly as possible.
- Kenith
Antwoord van Bip
Hi Mr. Fox, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
If anyone ask who is my best friend…
If anyone ask who is my best friend I’ll tell them my best friend is “BIP”!! Not kidding anytime I need help always “BIP” next to me if you got BIP YOU DONT NEED ANYONE ELSE . Best is best is BIP ❤️❤️❤️
16 januari 2025
Antwoord van Bip
Good Afternoon, Ismet,
Thanks for taking the time to share your thoughts, it's great to hear how happy you are with the service you're getting!
- Kenith
Easy and reliable to use app is good
16 januari 2025
Antwoord van Bip
Hi Michael, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Best, Elan
Antwoord van Bip
Hi Duncan, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
👍👍👍👍👍👍👍👍👍👍👍👍
9 januari 2025
Antwoord van Bip
Hi Deividas,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Thanks, Julie.
Antwoord van Bip
Hi Brian,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Thanks, Julie.
Had my BIP account for a couple of…
Had my BIP account for a couple of years now, never had a problem and really good if you have to contact them.
It's peace of mind knowing the credit is there if it's needed
9 januari 2025
Antwoord van Bip
Hi Janice, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Good experience all round never had any…
Good experience all round never had any issues.
9 januari 2025
Antwoord van Bip
Hi Kelly, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Title: BIP Credit Card: Powered by Donuts, Not Brain Cells
BIP Credit Card: A Masterclass in Incompetence
Ah, BIP Credit Card, where efficiency goes to die. Closed the account in January 2024, settled it in September 2024, and yet here we are—2025—with this gem of financial wizardry still listed as “open” on Experian.
You’d think reporting accurate data to credit agencies would be a basic expectation, but no, BIP seems to operate on a “we’ll get around to it… someday… maybe” approach. Are they too busy snacking on Dime Bars to manage something as trivial as correctly closing an account?
The best part? Even after being informed (twice!) about their mistake, they’ve stuck to their guns, proudly flaunting their ability to ignore reality. It’s almost as if they’re competing for the “Most Useless Credit Provider of the Year” award. Spoiler alert: They’ve won.
But fear not, 2025 will see the Financial Ombudsman swooping in to save the day, because clearly, BIP needs a grown-up to teach them how to do their job. Bravo, BIP. Bravo. Customer service excellence at its finest.
2 september 2024
Review zonder uitnodiging
Antwoord van Bip
Good Morning Mr Corcoran,
I’m very sorry to read that you’ve not had the experience you expected with us, I appreciate the time you’ve taken to write the above. With regards to what you have mentioned, I would like to pass your concerns on to our Specialist Team to review. I've sent you a private message and if possible, please may you provide:
- A reference number (your account number or postcode)
- Your email address
- Your phone number
- Your full name
We hope to hear from you soon so that we can investigate these concerns in more depth. As this is a public platform, we’re unable to discuss account details over here, which I trust you appreciate.
Take care,
Zoe
Informed them my mother had died
Informed them my mother had died, as her carer this meant I had lost £350pm income. Informed them of this and that I wanted my account frozen and a payment plan put in place. They were less than useless, only interested in gaining more interest charges. Did not care I’d watched my mother die a week previously. Did not care I have a funeral to pay for next month. Useless company. Didn’t even do an income and expenditure form to determine if I could afford repayments, made assumptions. I will now have to go to stepchange to set up repayments and this is the poor review I promised them.
30 december 2024
Review zonder uitnodiging
Antwoord van Bip
Hi Carl, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. Thanks, Michelle.
Its quick and easy to use via your…
Its quick and easy to use via your phone, the customer service department are very helpful and very friendly.
18 december 2024
Antwoord van Bip
Good Afternoon, Matt,
Thanks for taking the time to share your experience, it's great to hear you're finding it so easy!
- Kenith
All online easy to use and great…
All online easy to use and great customer service when needed
12 december 2024
Antwoord van Bip
Hi, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 thanks, Michelle.
Been using Bip for 2 years now and it’s…
Been using Bip for 2 years now and it’s been fine. Any issues I have I contact via message and they’ve helped me. They’ve added money and balance transfer options and you can also check your credit score with the app. Only thing is the arp is quite high.
12 december 2024
Antwoord van Bip
Hi, Thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Great credit card easy & fantastic app…
Great credit card easy & fantastic app loving it
12 december 2024
Antwoord van Bip
Hi Mario, we're happy to read that you are enjoying our app! Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Great little cardless credit card…
Great little cardess credit card connected to Google wallet so always have a way to pay just incase you forget your wallet, Had it for over a year with no problems. I would recommend this
5 december 2024
Antwoord van Bip
Hi Allan,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Thanks, Julie.
Antwoord van Bip
Hi David,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Thanks, Julie.
Antwoord van Bip
Hi David, we're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
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