Really poor service. Received my item which wasn’t as described and poor in terms of material quality. Requested a refund and I received an email asking what my enquiry was for, even though my email... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Quality! Was not expecting such high quality product AND customer service for the price point. Really great value for money and what made this gift purchase all the more special was the obvious care t... Toon meer
This year I needed another birth stone added to my grandchildren birth stone bracelet. I can’t recommend Bloom Boutique enough for all the help and advice given. Chris has replaced my bracelet, as t... Toon meer
I wanted to order a gift for a friend’s 50th birthday, it was a joint gift among a group of friends. We wanted something personalised and specific. I contacted Bloom via the online contact form, it d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Personalised jewellery and gifts are our passion. For more than 18 years now, we’ve been going the extra mile to turn beautiful items into truly personal and memorable gifts. Whether you want a name bracelet for an anniversary, a personalised necklace for someone’s birthday, or you simply want a piece of jewellery that is unique to you, we just know you’ll find something that you or a loved one will cherish at Bloom Boutique. Combining a range of personalisation techniques, such as hand stamping, etching and engraving, with contemporary styling, we have something to suit any wardrobe.
Contactgegevens
Unit 2, TQ9 5XN, Totnes, Verenigd Koninkrijk
- enquiries@bloom-boutique.co.uk
- www.bloom-boutique.co.uk
4,5
Uitstekend
903 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 10% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautiful engraved pendant
I got a beautiful engraved pendant from my daughters for Mother’s Day, and I’m delighted with it, it’s beautiful and great quality. I got confused about how to wear it to read the script the right way up, and the company were lovely and really patient in resolving my query. Thank you.
31 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
Your positive feedback means a lot to us. We're grateful for your review and look forward to serving you again soon.
Kind wishes,
Chris @ Bloom Boutique
Amazing customer service …
Amazing customer service and quick turnaround would highly recommend. Especially Chris who has been dealing with my query
31 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
We are thankful for your support and thrilled to hear about your positive experience, thank you for your review.
Kind wishes,
Chris @ Bloom Boutique
Beautiful necklace bought for a…
Beautiful necklace bought for a friend's special birthday. Fast delivery and beautifully packaged.
1 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
Thank you for sharing your positive feedback with us. We are extremely pleased to know that we were able to meet your expectations and provide you with a positive experience.
Kind wishes,
Chris @ Bloom Boutique
Great customer service
Ordered last week and there was an issue with my order but it was Royal Mail who delivered to the wrong house so i contacted the company and they didn't hesitate in sending a replacement as it was a mothers day gift so great customer service
28 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
We're thrilled to hear your positive experience and are grateful for your review, thank you.
Kind wishes,
Chris @ Bloom Boutique
Ordered a few days ago and paid for…
Ordered a few days ago and paid for quick shipping. Product was made and shipped within 2 days! Perfect for a forgotten mother's day present 😜 customer service was amazing as I had to query one of the birthstones but put my mind at ease. Will definitely use again!
27 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
Thank you for taking the time to leave a positive review for our products and service, we really appreciate it. Thanks again for choosing us and for sharing your wonderful experience.
Best wishes,
Chris @ Bloom Boutique
Lovely personalised keepsakes
I bought a very sweet personalised item, and although I did encounter a problem with my order it was very quickly and well resolved.
26 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
Thank you for taking the time to share your positive feedback. We really appreciate it.
Kind regards,
Chris @ Bloom Boutique
Fantastic customer service!
I recently placed an order and upon receiving it, I realised that I ordered the wrong length chain. I emailed customer services and they explained that I could exchange this with them which was most appreciated. However, when the new order was sent back out, it never arrived and was sent to the wrong address. After speaking to customer services for a second time, they then posted a whole new order out FOC. Very quick response times and couldn't appreciate it more!
26 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
We really appreciate your kind words in your review, thank you. Have a lovely day.
Kind wishes,
Chris @ Bloom Boutique
Bracelet arrived in perfect condition…
Bracelet arrived in perfect condition however the little charms came off and my niece was gutted.
I got in touch with bloom boutique who were quick to respond and have kindly replaced the full bracelet.
First class service.
I would highly recommend and use again
Thank you 😊
24 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
We are thankful for your support and thrilled to hear about your positive experience, thank you for your review.
Kind wishes,
Chris @ Bloom Boutique
Beautiful bracelet & excellent customer service!!
I ordered a beautiful birthstone bracelet from Bloom Boutique, but I needed a smaller size. Their customer service was amazing—Chris replied quickly, kept me updated, and was super helpful. I asked about the return time, and I had my resized bracelet back in just three working days!
The quality, packaging, and service were all excellent. I’d definitely recommend Bloom Boutique!
25 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
Thank you for taking the time to leave a positive review for our products and service, we really appreciate it. Thanks again for choosing us and for sharing your wonderful experience.
Best wishes,
Chris @ Bloom Boutique
Great customer service
Great customer service, I made an error when making a personalised order and was updated almost immediately that they have amended my order and sent out the same day. Great company
24 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
Thank you for sharing your positive feedback with us. We are extremely pleased to know that we were able to meet your expectations and provide you with a positive experience.
Kind wishes,
Chris @ Bloom Boutique
Problem quickly solved
I had ordered a personalised necklace for my daughters 18th and my friend had ordered the same one for my 50th sadly as they were kept for our special birthdays after us wearing them for a couple of times they discoloured I got intouch with them and sent pics after dealing with Chris replacement were sent out straightaway thank you for the excellent customer service
21 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.
Kind wishes,
Chris @ Bloom Boutique
Excellent company
Excellent company, really have gone the extra mile even though we made a mistake when ordering they have accepting us to return the item (freepost) so they can swap out a birthstone for us. Amazing customer service and the necklace looks lovely can't wait to get it back so I can wear it.
A side note for those wondering is there is a disclaimer card that comes with the jewellery that it is costume jewellery and should be removed for showers, sleep etc to prevent damage and discolouration. I didn't know this when ordering and mostly leave my jewellery on 24/7 so I will have to remember to remove it.
15 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.
Kind wishes,
Chris @ Bloom Boutique
Alisha was very quick with response…
Alisha was very quick with response time and corrected my mistake on my order with ease.
Super happy can't wait to see the gift I have purchased
Thank you very much
21 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
We're thrilled to hear your positive experience and are grateful for your review, thank you.
Kind wishes,
Chris @ Bloom Boutique
Great customer service
Ordered a necklace that has a slight fault. This was replaced immediately. Customer service has been fantastic. Would definitely recommend.
20 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.
Kind wishes,
Chris @ Bloom Boutique
Great quality product
Great quality product, had a setback but was solved promptly.
19 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
Thank you for taking the time to leave a positive review for our products and service, we really appreciate it. Thanks again for choosing us and for sharing your wonderful experience.
Best wishes,
Chris @ Bloom Boutique
Beautiful product
Beautiful product, great customer service. My children gave me a charm necklace for a significant birthday. I am delighted with it, but contacted the company to ask if I could purchase another charm separately. They could not have been more helpful. Thank you!
17 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
Thank you for taking the time to leave a positive review for our products and service, we really appreciate it. Thanks again for choosing us and for sharing your wonderful experience.
Best wishes,
Chris @ Bloom Boutique
Great communication and speedy delivery
I accidentally entered my email wrong for my order so chased up a few days later as I hadn’t had any emails. Bloom boutique were quick to reply and resend emails to my correct address and my order was already delivered by the time I received the reply! Beautiful gifts for Mother’s Day, very happy. Thank you!
11 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.
Kind wishes,
Chris @ Bloom Boutique
Customer service got back to me really…
Customer service got back to me really quickly with a query I had which helped me to stop worrying.
11 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon 😀
Kind wishes,
Chris @ Bloom Boutique
Customer service is amazing & the…
Customer service is amazing & the jewellery is stunning ❤️
11 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
Your positive feedback means a lot to us. We're grateful for your review and look forward to serving you again soon.
Kind wishes,
Chris @ Bloom Boutique
Amazing!
Amazing!
A card behind my bracelet wasnt the right one, I contacted them straight away and the dealt with my query instantly! Chris has been so helpful!
5 stars! *****
Thank you so much!
11 maart 2025
Review zonder uitnodiging
Antwoord van Bloom Boutique Ltd
Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.
Kind wishes,
Chris @ Bloom Boutique
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.